FedEx Express Senior Customer Service Executive Salaries by 10+ Employees (Updated 2025)

2 - 7 years exp.

₹2.5 Lakhs - ₹4.3 Lakhs

Salary of majority employees

20% less than the average Senior Customer Service Executive Salary in Logistics Companies for 2 - 7 years of experience

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Salaries in different departments

Procurement & Supply Chain Senior Customer Service Executive Salary 3 - 7 years exp. (6 salaries)	₹2.5 L/yr - ₹2.9 L/yr
Customer Success, Service & Operations Senior Customer Service Executive Salary 5 - 6 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹4.3 L/yr
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Finance & Accounting Senior Customer Service Executive Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3 L/yr

Last Updated: 19 May 2024

Companies similar to FedEx Express for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
DHL Express Senior Customer Service Executive Salary 7 - 12 years exp. (7 salaries)	₹4.6 L/yr - ₹9 L/yr 113% more
Blue Dart Express Senior Customer Service Executive Salary 5 - 16 years exp. (38 salaries)	₹3.4 L/yr - ₹8 L/yr 108% more
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Aramex Senior Customer Service Executive Salary 3 - 5 years exp. (4 salaries)	₹3.3 L/yr - ₹8.7 L/yr 67% more
GATI-KWE Senior Customer Service Executive Salary 2 - 9 years exp. (11 salaries)	₹2 L/yr - ₹3.2 L/yr 3% less
DTDC Express Senior Customer Service Executive Salary 7 - 11 years exp. (6 salaries)	₹1.5 L/yr - ₹2.5 L/yr 38% less
Delhivery Senior Customer Service Executive Salary 2 - 4 years exp. (3 salaries)	₹3.8 L/yr - ₹5.3 L/yr 68% more
Exl India Senior Customer Service Executive Salary 2 - 15 years exp. (12 salaries)	₹1.8 L/yr - ₹4.5 L/yr 12% more
DB Schenker Senior Customer Service Executive Salary 3 - 6 years exp. (7 salaries)	₹2.1 L/yr - ₹7 L/yr 70% more
Maersk Senior Customer Service Executive Salary 4 - 15 years exp. (5 salaries)	₹3.5 L/yr - ₹5.7 L/yr 64% more
Agility Senior Customer Service Executive Salary 3 - 8 years exp. (5 salaries)	₹2.9 L/yr - ₹5.6 L/yr 51% more
Yusen Logistics Senior Customer Service Executive Salary 4 - 8 years exp. (5 salaries)	₹2.8 L/yr - ₹6.3 L/yr 47% more
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CEVA Logistics Senior Customer Service Executive Salary 0 - 16 years exp. (5 salaries)	₹2.5 L/yr - ₹8.3 L/yr 46% more
Maersk Line Senior Customer Service Executive Salary 3 - 15 years exp. (4 salaries)	₹3.5 L/yr - ₹7 L/yr 74% more
Kuehne + Nagel Senior Customer Service Executive Salary 4 - 5 years exp. (4 salaries)	₹3.5 L/yr - ₹6 L/yr 57% more
DP World Senior Customer Service Executive Salary 1 - 14 years exp. (4 salaries)	₹8.5 L/yr - ₹10 L/yr 219% more
Shipco Transport Senior Customer Service Executive Salary 4 - 8 years exp. (4 salaries)	₹4.4 L/yr - ₹5 L/yr 60% more
Xpo Logistics Senior Customer Service Executive Salary 2 - 6 years exp. (4 salaries)	₹5 L/yr - ₹5.5 L/yr 74% more
DSV - Global Transport and Logistics Senior Customer Service Executive Salary 5 - 11 years exp. (4 salaries)	₹5.1 L/yr - ₹7.6 L/yr 120% more
Parekh Integrated Services Senior Customer Service Executive Salary 0 - 3 years exp. (4 salaries)	₹2.4 L/yr - ₹3.2 L/yr 5% less
Mahindra Logistics Senior Customer Service Executive Salary 1 - 8 years exp. (4 salaries)	₹3.5 L/yr - ₹6.5 L/yr 70% more

View all

Senior Customer Service Executive salary at FedEx Express ranges between ₹2.5 Lakhs to ₹4.3 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 11 latest salaries received from various employees of FedEx Express.

Experience wise FedEx Express Senior Customer Service Executive salaries

Last Updated: 19 May 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3 L/yr - ₹5.4 L/yr
3 years (3 salaries)	₹2.5 L/yr - ₹3 L/yr
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4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹5.3 L/yr
5 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.3 L/yr
6 years (3 salaries)	₹2.5 L/yr - ₹3 L/yr
7 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹5.2 L/yr

View all

Similar Designation salaries in FedEx Express

Customer Service Executive Salary

(54 salaries)

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Customer Care Executive Salary

(86 salaries)

₹1.85 L/yr - ₹3.76 L/yr

Customer Support Executive Salary

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₹2 L/yr - ₹3.5 L/yr

Customer Service Associate Salary

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₹2 L/yr - ₹3.6 L/yr

Customer Service Representative Salary

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Customer Service Manager Salary

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₹4 L/yr - ₹22 L/yr

Sales Executive Salary

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₹2 L/yr - ₹8 L/yr

Customer Support Associate Salary

(4 salaries)

₹2.1 L/yr - ₹3.5 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

₹3 L/yr - ₹3.8 L/yr

Customer Relationship Manager Salary

(4 salaries)

₹2.4 L/yr - ₹5 L/yr

Salary related reviews for FedEx Express

5.0

Rated by 1 employees for salary & benefits

Senior Customer Service Executive in Kolkata

Customer Success, Service & Operations Department

5.0

• posted on 27 Mar 2021

5.0

for Salary and Benefits

Likes

... was 100% but after the pendemic they ramdown the process and we lost our jobs , though they had ask me to relocate some other city in the same post and with little hike in salary, which was not sufficient enough to survive since I am the only earning member in my family. It was just a badluck for me to left this company.

Salary - Excellent

+4 more

Dislikes

Lossing my job after pendamic

Promotions - Poor

Customer Service Representative in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 29 Feb 2024

4.0

for Salary and Benefits

Likes

Professionalism is good well mannered people with good class and culture salary on 25th on time always

Salary - Good

+2 more

Dislikes

No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

Skill development - Bad

+2 more

Customer Service Representative in Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 21 Dec 2021

2.0

for Salary and Benefits

Likes

Good work culture and enviornment, its 5 days working here with plenty of leaves. Company policies are decent.

Job security - Good

+1 more

Dislikes

The compensation is very less and less scope of career growth here. The appraisals is very low here. Feedback are given but that should be implemented too.

Salary - Poor

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Feb 2023

1.0

for Salary and Benefits

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

Salary - Bad

+5 more

Customer Care Executive in Pune

Customer Success, Service & Operations Department

2.0

• posted on 06 Jul 2021

1.0

for Salary and Benefits

Likes

Learning and development specialists was very good interactive learning.

Work-life balance - Good

Dislikes

Manager name as Dominic he think that he was giving to salary to employees. Very rude behavior. No career growth do only cut copy paste work .pathetic no learning at all .

Salary - Bad

+3 more

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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FedEx Express Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at FedEx Express?

Senior Customer Service Executive salary at FedEx Express in India ranges between ₹2.5 Lakhs to ₹4.3 Lakhs for experience between 2 years to 7 years. According to our estimates it is 20% less than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 11 latest salaries received from various employees of FedEx Express India.

How does the salary of a Senior Customer Service Executive at FedEx Express India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at FedEx Express is 20% less than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than FedEx Express to a Senior Customer Service Executive in India?

DP World Senior Customer Service Executive Salary - ₹8.5 Lakhs to ₹10.0 Lakhs per year
DSV - Global Transport and Logistics Senior Customer Service Executive Salary - ₹5.1 Lakhs to ₹7.6 Lakhs per year
DHL Express Senior Customer Service Executive Salary - ₹4.6 Lakhs to ₹9.0 Lakhs per year
Blue Dart Express Senior Customer Service Executive Salary - ₹3.4 Lakhs to ₹8.0 Lakhs per year
Maersk Line Senior Customer Service Executive Salary - ₹3.5 Lakhs to ₹7.0 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to FedEx Express in India?

Xpo Logistics Senior Customer Service Executive Salary - ₹5.0 Lakhs to ₹5.5 Lakhs per year
DHL Supply Chain Senior Customer Service Executive Salary - ₹4.7 Lakhs to ₹5.2 Lakhs per year
Mahindra Logistics Senior Customer Service Executive Salary - ₹3.5 Lakhs to ₹6.5 Lakhs per year
DB Schenker Senior Customer Service Executive Salary - ₹2.1 Lakhs to ₹7.0 Lakhs per year
Delhivery Senior Customer Service Executive Salary - ₹3.8 Lakhs to ₹5.3 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at FedEx Express in India?

The estimated take-home salary of a Senior Customer Service Executive at FedEx Express ranges between ₹21,090 per month to ₹22,737 per month in India. The take-home salary calculation is based on the average FedEx Express Senior Customer Service Executive salary in India which ranges between ₹2.5 Lakhs to ₹4.3 Lakhs per year for employees with experience between 2 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at FedEx Express?

According to AmbitionBox, 40% of the FedEx Express Senior Customer Service Executives reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 5 responses on AmbitionBox in last 2 years.

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FedEx Express Senior Customer Service Executive Salaries

FedEx Express Senior Customer Service Executive salary in India ranges between ₹2.5 Lakhs to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 FedEx Express latest salaries received from various employees of FedEx Express.

FedEx Express Senior Customer Service Executive salaries in India

Companies similar to FedEx Express for Senior Customer Service Executive

Latest annual salaries shared by FedEx Express Senior Customer Service Executive

Experience wise FedEx Express Senior Customer Service Executive salaries

Similar Designation salaries in FedEx Express

Salary related reviews for FedEx Express

Senior Customer Service Executive in Kolkata

Customer Service Representative in Mumbai

Customer Service Representative in Mumbai

Customer Service Executive in Mumbai

Customer Care Executive in Pune

FedEx Express Senior Customer Service Executive Salary FAQs

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