FedEx Express Senior Customer Service Executive Reviews
Updated 27 Mar, 2021
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
5.0
Salary
5.0
Work-life balance
5.0
Work satisfaction
4.0
Skill development
3.0
Job security
2.0
Promotions
FedEx Express is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
FedEx Express is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior Customer Service Executive in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Mar 2021
Likes
The best company I had served. They valued their employee very much before the pendamic situation, job security was 100% but after the pendemic they ramdown the process and we lost our jobs
, though they had ask me to relocate some other city in the same post and with little hike in salary, which was not sufficient enough to survivesince I am the only earning member in my family. It was just a badluck for me to left this company....Read More
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 03 Jul 2024
Likes
Work cultural employee value
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Dislikes
Less salary and increment
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 May 2024
Likes
For better opportunity need this job
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No any dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
SCM & Logistics Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 30 Apr 2024
Likes
Infrastructure and work culture
Skill development - Good
Job security - Good
Company culture - Excellent
Dislikes
Pay and Hierarchy
Salary - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Representative in
Mumbai
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 29 Feb 2024
Likes
Professionalism is good well mannered people with good class and culture salary on 25th on time always
Salary - Good
Job security - Excellent
Company culture - Good
Dislikes
No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Other FedEx Express Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Supervisor in
Farrukhnagar
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 27 Mar 2025
Likes
Started there in 1991, worked at airport ramp, taught to use all equipment, loading & unloading aircraft. Physically fit. Taught to handle & load hazardous materials. Became a courier, learning new routes & delivery areas. They sent me to Tractor trailer school. Got to fly in the cockpit behind the pilot to get to training classes. Flew to Hawaii for low fare
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
I just need to vent. As a Fed-ex employee I enjoy scanning boxes because I hate unloading. So then I saw on the board that I'm unloading like one of the managers know that. I do the best I can as an unloaded but manager kept coming to check up on me every 20 minutes I do what I can. Then he's like I have to go faster. At that point I'm frustrated. We get done with it. Also, by the way I was alone and there was a bunch of IC's. We do the 2nd truck and it was full of IC's to the brim. I go at a good pace and then comes back and comes at 6:45 to tell me that by 7:20 I should be inside the belly which I find impossible. I wasn't even halfway. He comes back and tells us to go home. I'm just really upset and I'm trying to find another job. This isn't it. 😕...Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Financial Control Analyst in
Mumbai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 28 Feb 2025
Likes
Good working culture. Working closely with top level management. Be flexible at work.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Salary standard should be revisited.
Bonus should be regular
Intl Travel exposure.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Logistics and Warehouse Supervisor in
New Delhi
Full Time
·
SCM & Logistics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Feb 2025
Likes
A good work life balance competitive pay opportunities for career
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Physically demanding work strut schedules high pressure to meet delivery
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within Country, Travel Within City.
Operations Team Member in
Mumbai
Full Time
·
Import & Export Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
5.0
Company culture
2.0
Work-life balance
posted on 09 Jan 2025
Likes
I like only salary is on time nothing else
Company culture - Excellent
Dislikes
Nothing to like except salary on time you will get only work but when you asked to promotion manager said why you need promotion what you did and all
Promotions - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Delivery Manager in
Hyderabad / Secunderabad
Full Time
·
Top Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Aug 2024
Likes
Not much. Worked at ACC and GSTATS org. Fully political environment & disrespectful leadership. Use and throw type mentality people. I regret joining here. Specially India team culture and leadership is worst
Dislikes
Micromanagement, senseless process and policies, biased environment, mostlikely you get feeling that you are working for family business( conflict of interest is visible on floor almost 70% are relatives on floor) hr has no role than onboarding. They are puppets in management hands
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead Operations in
Navi Mumbai
Full Time
·
SCM & Logistics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Jan 2024
Likes
Job security was good unfortunately fedex closed domestic service..in that point of view..
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Need to change organization policy as depend upon nation wise.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Operations and Planning Manager in
Mumbai
Full Time
·
SCM & Logistics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Mar 2025
Likes
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Data Analyst 2 in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Mar 2025
Likes
Salary - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Promotions aren't timely
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
People also ask about FedEx Express's Senior Customer Service Executives
How is FedEx Express to work for?
FedEx Express is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
FedEx Express is known for Company culture which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at FedEx Express read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at FedEx Express?
According to AmbitionBox ratings, FedEx Express employees rate its salary and benefits as 5.0 out of 5. You can know more about FedEx Express Salaries at AmbitionBox
How is the work culture at FedEx Express?
Work culture is rated 5.0 at FedEx Express by 1 employees. While job security is rated 3.0 and work-life balance is rated 5.0 at FedEx Express. Read detailed reviews by employees of FedEx Express on AmbitionBox.