Upload Button Icon Add office photos
Filter reviews by

FedEx Express Customer Service Executive Reviews

based on 28 reviews
Updated 30 Apr, 2024

Overall Rating

4.4/5
How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.3

Work-Life balance

4.2

Job Security

4.2

Work Satisfaction

3.5

Skill development

3.4

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in FedEx Express Customer Service Executive Reviews

28 reviews found

Sort by: Popular

Similar companies for Customer Service Executive

View All
DHL Express Reviews
4.2
 • 11 Reviews
Blue Dart Express Reviews
3.1
 • 48 Reviews
TNT Express Reviews
2.1
 • 4 Reviews
Aramex Reviews
4.4
 • 12 Reviews
GATI-KWE Reviews
3.1
 • 19 Reviews
DTDC Express Reviews
4.0
 • 15 Reviews
Delhivery Reviews
2.5
 • 9 Reviews
First Flight Couriers Reviews
2.9
 • 4 Reviews
Ecom Express Reviews
3.3
 • 33 Reviews
Maersk Reviews
3.4
 • 6 Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about FedEx Express.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about FedEx Express's Customer Service Executives

Is FedEx Express a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 28 employee reviews, it's clear that most customer service executives have a positive experience working at FedEx Express. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.
Does FedEx Express pay their Customer Service Executives well?
According to AmbitionBox reviews, FedEx Express customer service executives rate their salary and benefits at 3.4 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FedEx Express's customer service executives salaries here and to read reviews specifically about salary and benefits at FedEx Express for customer service executives, click here.
How is the work culture at FedEx Express for Customer Service Executives?
Work culture at FedEx Express for customer service executives is rated 4.4 out of 5 by 28 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at FedEx Express. To read reviews specifically about work culture at FedEx Express for customer service executives, click here.
How is the job security at FedEx Express for Customer Service Executives?
Based on 28 reviews on AmbitionBox, FedEx Express's customer service executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at FedEx Express, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at FedEx Express for customer service executives, click here.

Tell us how to improve this page.

Gender Based Ratings for FedEx Express Customer Service Executive

based on 24 reviews
4.9
Rated by 9 Women

Rated 4.9 for Company Culture and 4.7 for Work-Life Balance

women
3.9
Rated by 15 Men

Rated 4.2 for Job Security and 3.9 for Work-Life Balance

men

Working Days for FedEx Express Customer Service Executive

based on 28 reviews
Monday to Friday
41%
Rotational Shift
37%
Monday to Saturday
11%
Alternate Saturday off
11%

Work Timings for FedEx Express Customer Service Executive

based on 28 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6pm)
64%
24%
12%

Shift Timings for FedEx Express Customer Service Executive

based on 28 reviews
Day shift
100%

Business Travel for FedEx Express Customer Service Executive

based on 28 reviews
No travel
85%
Within city
10%
Within country
5%
FedEx Express Customer Service Executive Salary
based on 84 salaries
₹1.7 L/yr - ₹4.3 L/yr
7% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
5 total responses
+2 more benefits
Compare FedEx Express with

DHL Express

4.1
Compare

Ups Logistics

3.8
Compare

Blue Dart Express

4.1
Compare

TNT Express

4.3
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company