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FedEx Express

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4.0

based on 1.2k Reviews

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FedEx Express Customer Service Executive Reviews

Updated 30 Apr, 2024
Overall Rating
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4.4/5
based on 28 reviews

Rating distribution

Category Ratings

4.4

Company culture

4.3

Work-life balance

4.2

Job security

4.2

Work satisfaction

3.5

Skill development

3.4

Salary

3.2

Promotions

What employees say about FedEx Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

41% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

85% employees reported

View more detailed insights

Gender based rating

4.8
female

Rated by Women

9 reviews

3.9
male

Rated by Men

15 reviews

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Top Mentions in FedEx Express Customer Service Executive Reviews
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28 reviews found

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Read FedEx Express Customer Service Executive Reviews based on locations

3.9
 Mumbai

 (10)

4.2
 Pune

 (9)

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Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more
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People also ask about FedEx Express's Customer Service Executives

Is FedEx Express a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 28 employee reviews, it's clear that most customer service executives have a positive experience working at FedEx Express. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and on AmbitionBox.
Does FedEx Express pay their Customer Service Executives well?
According to AmbitionBox reviews, FedEx Express customer service executives rate their salary and benefits at 3.4 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FedEx Express's customer service executives salaries here and to read reviews specifically about salary and benefits at FedEx Express for customer service executives, click here .
How is the work culture at FedEx Express for Customer Service Executives?
Work culture at FedEx Express for customer service executives is rated 4.4 out of 5 by 28 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at FedEx Express. To read reviews specifically about work culture at FedEx Express for customer service executives, click here .
How is the job security at FedEx Express for Customer Service Executives?
Based on 28 reviews on AmbitionBox, FedEx Express's customer service executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at FedEx Express, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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FedEx Express Customer Service Executive Reviews by Locations

FedEx Express Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 28 FedEx Express reviews submitted by FedEx Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FedEx Express is the right company for you. 41% of employees ...reported the working days at FedEx Express as Monday to Friday. 64% employees reported the work timings at FedEx Express as Flexible timing. Read more
FedEx Express Customer Service Executive Salary
based on 54 salaries
₹1.8 L/yr - ₹4.3 L/yr
14% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for FedEx Express Customer Service Executive
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
5 total responses
+2 more benefits
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