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Ecom Express
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Filter reviews by Ecom Express Customer Service Executive Reviews
Overall Rating
based on 35
reviews
What employees say about Ecom Express?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
79% employees reported
Flexible timing
48% employees reported
No travel
50% employees reported
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Gender based rating
Rated by Women
17 reviews
Rated by Men
14 reviews
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Ecom Express's Customer Service Executives
Is Ecom Express a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 35 employee reviews, it's clear that most customer service executives have an average experience working at Ecom Express.
Skill development holds the highest rating at 3.5, while job security is rated the lowest amongst all factors at 2.2.
Does Ecom Express pay their Customer Service Executives well?
According to AmbitionBox reviews, Ecom Express customer service executives rate their salary and benefits at 3.1 out of 5, based on 35 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ecom Express's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Ecom Express for customer service executives,
click here
.
How is the work culture at Ecom Express for Customer Service Executives?
Work culture at Ecom Express for customer service executives is rated 3.2 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Ecom Express for Customer Service Executives?
Based on 35 reviews on AmbitionBox, Ecom Express's customer service executives rate job security at 2.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Ecom Express.
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