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People also ask about Ecom Express's Customer Service Executives
Is Ecom Express a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 33 employee reviews, it's clear that most customer service executives have an average experience working at Ecom Express. Skill development holds the highest rating at 3.5, while job security is rated the lowest amongst all factors at 2.8. Read reviews about skill development and job security on AmbitionBox.
Does Ecom Express pay their Customer Service Executives well?
According to AmbitionBox reviews, Ecom Express customer service executives rate their salary and benefits at 3.2 out of 5, based on 33 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ecom Express's customer service executives salaries here and to read reviews specifically about salary and benefits at Ecom Express for customer service executives, click here.
How is the work culture at Ecom Express for Customer Service Executives?
Work culture at Ecom Express for customer service executives is rated 3.3 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Ecom Express for customer service executives, click here.
How is the job security at Ecom Express for Customer Service Executives?
Based on 33 reviews on AmbitionBox, Ecom Express's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Ecom Express. To read reviews about job security at Ecom Express for customer service executives, click here.
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Gender Based Ratings for Ecom Express Customer Service Executive
based on 29 reviews
Rated by 16
Women
Rated by 13
Men
Working Days for Ecom Express Customer Service Executive
based on 33 reviews
Monday to Saturday
82%
Rotational Shift
9%
Monday to Friday
9%
Work Timings for Ecom Express Customer Service Executive
based on 33 reviews
Flexible timing
Strict (9.30am - 6.30pm)
Strict (9am - 7pm)
46%
25%
8%
21% employees reported other strict timings
Shift Timings for Ecom Express Customer Service Executive
based on 33 reviews
Day shift
100%
Business Travel for Ecom Express Customer Service Executive
based on 33 reviews
No travel
52%
Within city
44%
Within country
4%
At
par with the average Customer Service Executive Salary in India
View more details
Job/Soft skill training
1 total
response
Retirement benefits
0 total
responses
Office cab/shuttle
0 total
responses
Stock options
0 total
responses
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