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Engaged Employer
Ecom Express
3.9
based on 3.6k Reviews
Company Overview
Company Locations
Working at Ecom Express
Company Summary
Tech-enabled logistic company for express delivery services
Overall Rating
3.9/5
based on 3.6k reviews
On-Par
with industry average
Critically rated for
Promotions
Work Policy
Work from office
84% employees reported
Monday to Saturday
61% employees reported
Flexible timing
54% employees reported
No travel
44% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
163 employees reported
Job/Soft skill training
161 employees reported
Office cab/shuttle
59 employees reported
Professional degree assistance
52 employees reported
View all benefits
About Ecom Express
Ecom Express Limited is a leading end-to-end technology enabled logistics solutions provider to the Indian retail and e-commerce industry. Headquartered in Gurugram, Haryana, Ecom Express was incorporated in 2012 by Manju Dhawan, K. Satyanarayana, Late T. A. Krishnan and Late. Sanjeev Saxena with decades of cumulative experience in the Indian logistics and distribution services, catering to e-commerce marketplaces, platforms, D2C brands, and small and large online sellers.
Ecom Express uses cutting-edge technology and automated solutions to enable end-to-end logistics and supply chain solutions across India serving 27,000+ pin codes throughout India. The company provides first-mile pickup, processing, network operation, last mile delivery, reverse logistics and returns management under its flagship service – Ecom Express Services (EXS). The company also offers a complete suite of supply chain, storage, and fulfillment solutions under its service line – Ecom Fulfillment Services (EFS).
Through the company’s decade long journey, it has built scalable, reliable and automated infrastructure with 3,738 large facilities, gateways and delivery centers (as of FY 2024). The company also has 3,420+ delivery centers to reach length and breadth of India. The company has delivered nearly 2 billion shipments to 97% of Indian households. The company has robust technology, AI/ML and data sciences capabilities supporting proprietary tech-stack and dedicated supply chain environment for reliable customer experience.
Mission: The vision of the logistics company is to be the best logistics solution company in the ecommerce industry.
Vision: The Mission of the logistics company is to be the value which defines them and the beliefs of the organizations and businesses are done CORP.
AmbitionBox Best Places to Work in India Awards
Awards 2022
Awards 2021
Awards are based on 2021 reviews and ratings by employees of the company.
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Ecom Express Ratings
based on 3.6k reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?
5
1.9k
4
755
3
398
2
170
1
361
Category Ratings
3.7
Company culture
3.7
Salary
3.7
Work-life balance
3.7
Skill development
3.6
Job security
3.6
Work satisfaction
3.3
Promotions
Ecom Express is rated 3.9 out of 5 stars on AmbitionBox, based on 3.6k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Ecom Express
based on 3.3k reviews
3.7
Rated by 219 Women
Rated 3.4 for Work-life balance and 3.3 for Company culture
3.9
Rated by 3.1k Men
Rated 3.7 for Work-life balance and 3.7 for Company culture
Work Policy at Ecom Express
based on 365 reviews in last 6 months
Work from office
84%
Hybrid
9%
Permanent work from home
7%
Ecom Express Reviews
Top mentions in Ecom Express Reviews
+ 5 more
Compare Ecom Express with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.9/5 based on 3.6k reviews | 3.9/5 based on 5.9k reviews | 4.0/5 based on 2.2k reviews | 3.7/5 based on 2.7k reviews |
Highly Rated for | No highly rated category | Skill development | Job security Work-life balance Company culture | No highly rated category |
Critically Rated for | Promotions | Promotions | Promotions | Promotions Salary |
Primary Work Policy | Work from office 84% employees reported | Work from office 84% employees reported | Work from office 88% employees reported | Work from office 86% employees reported |
Rating by Women Employees | 3.7 Good rated by 219 women | 3.5 Good rated by 350 women | 3.8 Good rated by 204 women | 3.8 Good rated by 331 women |
Rating by Men Employees | 3.9 Good rated by 3.1k men | 3.9 Good rated by 5.1k men | 4.1 Good rated by 1.7k men | 3.7 Good rated by 2.1k men |
Job security | 3.6 Good | 3.6 Good | 4.1 Good | 3.6 Good |
View more
Ecom Express Salaries
Ecom Express salaries have received with an average score of 3.7 out of 5 by 3.6k employees.
Supervisor
(483 salaries)
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₹1 L/yr - ₹4 L/yr
Operations Executive
(368 salaries)
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₹1.2 L/yr - ₹5 L/yr
IT Executive
(189 salaries)
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₹2 L/yr - ₹5 L/yr
Operation Supervisor
(189 salaries)
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₹1.3 L/yr - ₹3.2 L/yr
Cluster Head
(158 salaries)
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₹3 L/yr - ₹6 L/yr
DC Head
(120 salaries)
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₹1.8 L/yr - ₹4.8 L/yr
Deputy Manager
(109 salaries)
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₹5.8 L/yr - ₹11 L/yr
Operations Manager
(107 salaries)
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₹1.3 L/yr - ₹9.7 L/yr
Senior Executive Operations
(92 salaries)
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₹3 L/yr - ₹5.6 L/yr
Senior HR Executive
(88 salaries)
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₹3 L/yr - ₹6 L/yr
Ecom Express Interview Questions
Interview questions by designation
Top Ecom Express interview questions and answers
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Ecom Express Jobs
Ecom Express News
Kammal Daas Joins Ecom Express As VP Of Last Mile Operations
- Ecom Express appoints Kammal Daas as VP of Last Mile Operations.
- Kammal brings over 18 years of experience in operations, logistics, and supply chain management.
- His expertise will focus on improving last-mile delivery and enhancing customer satisfaction.
- Ecom Express aims to leverage technology and adapt to evolving business demands under Kammal's strategic vision.
VIE Stories | 3 Jan, 2025
Logistics firm Ecom Express appoints Kammal Daas Vice President of last-mile operations
- Ecom Express appoints Kammal Daas as Vice President of last-mile operations.
- Kammal Daas brings over 18 years of experience in operations, logistics, and supply chain management.
- He will focus on expanding the company's capabilities and efficiency in handling last-mile deliveries for e-commerce customers.
- Daas will prioritize safety, compliance, and adopting new technologies for improved customer experience.
ISN | 3 Jan, 2025
Ecom Express Appoints Kammal Daas As VP Of Last Mile Operations
- Ecom Express appoints Kammal Daas as VP of Last Mile Operations.
- Daas will focus on enhancing operational capabilities and driving efficiency in last-mile delivery processes.
- He will oversee last-mile delivery operations, optimizing strategies for efficiency and reliability.
- Daas brings extensive experience in operations, logistics, and supply chain management.
Inc42 | 3 Jan, 2025
Ventive Hospitality, International Gemmological 5 others get SEBI nod to launch IPO
- Ventive Hospitality, International Gemmological Institute and five others have received SEBI’s approval to launch their IPOs.
- Ventive Hospitality is raising ₹2,000 crore through a fresh issue of shares. It is a hospitality asset owner with luxury offerings across business and leisure segments.
- International Gemmological Institute (India) is launching a ₹4,000-crore IPO for the acquisition of IGI Belgium Group and IGI Netherlands Group.
- Other companies approved for IPOs include TruAlt Bioenergy, Concord Enviro Systems, Ecom Express, Carraro India, and Smartworks Co-working Spaces.
HinduBusinessLine | 2 Dec, 2024
UpGrad Veteran Saurabh Deep Singla Takes Charge as CHRO at IndiaMART
- IndiaMART InterMesh appoints Saurabh Deep Singla as Chief Human Resources Officer (CHRO).
- Singla brings over 25 years of experience in HR management from companies like UpGrad, Ecom Express, and Bharti Airtel.
- As CHRO, Singla will oversee HR partnerships and cultivate an innovative workforce culture.
- IndiaMART aims to strengthen its employee-first approach under Singla's leadership.
All Things Talent | 20 Nov, 2024
IndiaMART gets upGrad’s Saurabh Deep Singla as CHRO
- IndiaMART has appointed Saurabh Deep Singla as its Chief Human Resources Officer (CHRO).
- Singla will focus on organizational design, leadership development, employer branding, and fostering a high-performance culture.
- Previously, Singla served as Chief HR Officer at upGrad and Chief People Officer at Ecom Express.
- Singla aims to contribute to IndiaMART's vision by building a collaborative and performance-driven culture.
HRKatha | 18 Nov, 2024
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Ecom Express FAQs
When was Ecom Express founded?
Ecom Express was founded in 2012. The company has been operating for 13 years primarily in the Logistics sector.
Where is the Ecom Express headquarters located?
Ecom Express is headquartered in Gurgaon,Haryana.
How many employees does Ecom Express have in India?
Ecom Express currently has more than 15,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Ecom Express based on the number of reviews submitted on AmbitionBox.
Does Ecom Express have good work-life balance?
Ecom Express has a Work-Life Balance Rating of 3.7 out of 5 based on 3,600+ employee reviews on AmbitionBox. 74% employees rated Ecom Express 4 or above, while 26% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Ecom Express work-life balance reviews for more details
Is Ecom Express good for career growth?
Career growth at Ecom Express is rated as moderate, with a promotions and appraisal rating of 3.3. 26% employees rated Ecom Express 3 or below, while 74% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Ecom Express promotions/appraisals reviews for more detailed insights.
What are the cons of working in Ecom Express?
Working at Ecom Express does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, based on 3,600+ employee reviews on AmbitionBox.
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