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Ecom Express Customer Service Executive Reviews

Updated 21 Mar, 2025
Overall Rating
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3.5/5
based on 36 reviews

Rating distribution

Category Ratings

3.8

Skill development

3.5

Company culture

3.5

Work-life balance

3.4

Salary

3.4

Promotions

3.4

Work satisfaction

2.0

Job security

What employees say about Ecom Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

80% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

52% employees reported

Gender based rating

3.6
female

Rated by Women

18 reviews

3.0
male

Rated by Men

14 reviews

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Top Mentions in Ecom Express Customer Service Executive Reviews

36 reviews found

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Customer Service Executive Jobs at Ecom Express

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People also ask about Ecom Express's Customer Service Executives

Is Ecom Express a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 36 employee reviews, it's clear that most customer service executives have an average experience working at Ecom Express. Skill development holds the highest rating at 3.8, while job security is rated the lowest amongst all factors at 2.0.
Does Ecom Express pay their Customer Service Executives well?
According to AmbitionBox reviews, Ecom Express customer service executives rate their salary and benefits at 3.4 out of 5, based on 36 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ecom Express's customer service executives salaries here and to read reviews specifically about salary and benefits at Ecom Express for customer service executives, click here .
How is the work culture at Ecom Express for Customer Service Executives?
Work culture at Ecom Express for customer service executives is rated 3.5 out of 5 by 36 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Ecom Express for Customer Service Executives?
Based on 36 reviews on AmbitionBox, Ecom Express's customer service executives rate job security at 2.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Ecom Express.

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Ecom Express Customer Service Executive Salary
based on 52 salaries
₹1.7 L/yr - ₹3.8 L/yr
5% less than the average Customer Service Executive Salary in India
View more details
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Job/Soft skill training
1 total response
retirement
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Office cab/shuttle
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