Blue Dart Express Customer Service Executive Reviews
based on 48 reviews
Updated 12 Dec, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
3.3
Job Security
3.0
Skill development
2.8
Work-Life balance
2.8
Salary & Benefits
2.8
Company culture
2.6
Work Satisfaction
2.4
Promotions/Appraisal
Blue Dart Express is rated
3.1 out of 5 stars on
AmbitionBox, based on 48 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Blue Dart Express is rated
3.1 out of 5 stars on
AmbitionBox, based on 48 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Blue Dart Express Customer Service Executive Reviews
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48 reviews found
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Popular
Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2024
Likes
One of the third class organisation. I have been worked with blue dart as a customer service executive. At my tenure I haven't seen any HR because everything control by manager. Even if the person left the company no HR come and ask you why you leaving the organisation. Manager (Seema) was one of the third class person you are been working under. There is no growth, no benefit. If you are one who can follow chatu culture than prefer you to join the organisation....Read More
Dislikes
Chatu culture
Gossip
No growth
No salary benefits
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jul 2024
Likes
Gained knowledge
Dislikes
They can kick us out of the company any time if we stand against or question for our promotion. They don't keep us for our good performance nor we are appraised for it. They play political games among employees. I would like to mention the name of my manager who just insulted me without any reason and terminated. Her name is Ms. Payal.
Salary and other benefits and also learn many new things internally as well as externally
Dislikes
Promotions
Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jul 2023
Likes
Friends I've made alone the way
Dislikes
So much office politics, favouritism for people who shut their mouth and simply praise them disgustingly. Never questions people who do not work and spend most of the looking at their phone and chit chat most of the day.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Oct 2023
Likes
Work life balance
Dislikes
Internal politics
Customer Service Executive in
Mumbai Suburban
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Feb 2023
Likes
Worst company in my entire career, didn't even gave my last salary while I was on sick leave marked me absconding.
Dislikes
Everything's.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Nov 2023
Likes
Nothing
Dislikes
There is no growth at all
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Aug 2023
Likes
Passionately doing work
Dislikes
Compaction for taking a Breaks
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Jasola apolo delhi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Sep 2023
Likes
1- company process
2- Rull and regulations
3- company policy
Dislikes
1- Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai Andheri
SCM & Logistics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Mar 2021
Likes
Nothing as much
Dislikes
I didn't like the way one person is been targeted and harrased and only few people who are in good books of their TL are been given VIP treatment
Work Details
Worst
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 May 2022
Likes
Worst job, no proper infrastructure
Dislikes
Everything i dislike
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Sahara Airport Andheri
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 05 Apr 2022
Likes
Salary on time where as i am on third party payroll.
Some of my colleagues are fabulous.
Dislikes
No medical facilities
No growth
No salary increment
No bonus
Call 150 each day back to back
Almost irate and abusive customer.
Work Details
Lot of health issue
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Rohini
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 May 2023
Likes
Great company
Dislikes
That's completely not about dislike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Blue Dart Express's Customer Service Executives
Is Blue Dart Express a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 48 employee reviews, it's clear that most customer service executives have an average experience working at Blue Dart Express. Job Security holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about job security and career growth on AmbitionBox.
Does Blue Dart Express pay their Customer Service Executives well?
According to AmbitionBox reviews, Blue Dart Express customer service executives rate their salary and benefits at 2.8 out of 5, based on 48 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Blue Dart Express's customer service executives salaries here and to read reviews specifically about salary and benefits at Blue Dart Express for customer service executives, click here.
How is the work culture at Blue Dart Express for Customer Service Executives?
Work culture at Blue Dart Express for customer service executives is rated 2.8 out of 5 by 48 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Blue Dart Express for customer service executives, click here.
How is the job security at Blue Dart Express for Customer Service Executives?
Based on 48 reviews on AmbitionBox, Blue Dart Express's customer service executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Blue Dart Express for customer service executives, click here.
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