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3.8

based on 2.6k Reviews

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DTDC Express Customer Service Executive Reviews

based on 14 reviews
Updated 20 Dec, 2023

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

3.8

Company culture

3.8

Job Security

3.7

Work Satisfaction

3.6

Work-Life balance

3.4

Skill development

3.0

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in DTDC Express Customer Service Executive Reviews

14 reviews found

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People also ask about DTDC Express's Customer Service Executives

Is DTDC Express a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 14 employee reviews, it's clear that most customer service executives have a positive experience working at DTDC Express. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about company culture and career growth on AmbitionBox.
Does DTDC Express pay their Customer Service Executives well?
According to AmbitionBox reviews, DTDC Express customer service executives rate their salary and benefits at 3.0 out of 5, based on 14 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about DTDC Express's customer service executives salaries here and to read reviews specifically about salary and benefits at DTDC Express for customer service executives, click here.
How is the work culture at DTDC Express for Customer Service Executives?
Work culture at DTDC Express for customer service executives is rated 3.8 out of 5 by 14 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at DTDC Express for customer service executives, click here.
How is the job security at DTDC Express for Customer Service Executives?
Based on 14 reviews on AmbitionBox, DTDC Express's customer service executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at DTDC Express for customer service executives, click here.

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Gender Based Ratings for DTDC Express Customer Service Executive

based on 13 reviews
3.9
Rated by 5 Women

Rated 3.8 for Work Satisfaction and 3.7 for Job Security

women
4.1
Rated by 8 Men

Rated 4.1 for Company Culture and 3.9 for Job Security

men

Working Days for DTDC Express Customer Service Executive

based on 14 reviews
Monday to Saturday
100%

Work Timings for DTDC Express Customer Service Executive

based on 14 reviews
Flexible timing
Strict (10am - 6pm)
Strict (10am - 7pm)
55%
9%
9%
27% employees reported other strict timings

Shift Timings for DTDC Express Customer Service Executive

based on 14 reviews
Day shift
100%

Business Travel for DTDC Express Customer Service Executive

based on 14 reviews
No travel
83%
Within city
17%
DTDC Express Customer Service Executive Salary
based on 53 salaries
₹1.1 L/yr - ₹3 L/yr
30% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
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