GATI-KWE is rated
3.1 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
GATI-KWE is rated
3.1 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in GATI-KWE Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
There are many good people too, got to learn well from good people.
Dislikes
Too much politics, there is no value of work, they do not give much increment, the company is good, the management is not good,
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Nagpur
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Overall it's a good company.
Dislikes
Everything was positive.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Nagpur
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Dec 2019
Likes
Tooo much work load... you have to work under pressure all the time..9.5 hours a day job in a very less salary ...no friendly environment... because you don't have any time to make any friends... company is good but job is pathetic.
Dislikes
Pathetic work place...
Work Details
Pathetic..
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Customer Service Executive in
Nagpur
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 May 2022
Likes
Supportive company
Dislikes
There is nothing to dislike about this company
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Lucknow
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 08 Jun 2022
Likes
Working culture job security no one force you for left the job..
Dislikes
There is little bit of politics not taking fair descision, since 2012 to may 2021 but I was'nt promoted, newly joined with in 2 years she was promoted why.. While I got always 5 and 4 Rating and my customer always happy with my work and career growth is so slow .. I always gave my 100% since 9 years I worked on same position as Associate..
Work Details
Work life little bit difficult for working women and newly mom..
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
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GATI-KWE .
Customer Service Executive in
New Delhi
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 May 2021
Likes
It's safe working in gati specially for female staff. And job is also secured, good environment.
Dislikes
Slow process of Appreasal and package.
Work Details
It's satisfactory
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
GatiKWE is excellent organization to work with. There is a sense of pride to be a part of the oldest indian supply chain & logistics network where ethics comes first. There is a lot of opportunities to learn and grow.
Dislikes
Nothing to say..
Work Details
Customer service
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
With good working environment
Customer Service Executive
Full Time
·
Csa Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Jun 2019
Likes
Good
Dislikes
Good
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Chennai
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 13 Oct 2020
Likes
Good work environment.
Dislikes
There is a lot of politics and the management doesn't address our issues.
Work Details
The job is quite interesting,I struggled a bit in the beginning as there was no formal training . I learnt everything on the job. I got a chance to wear multiple hats and that helped me to get a taste of different customers& roles within the same team.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employee Benefits
Saturday song plays on floor.
Customer Service Executive in
Coimbatore
Customer service Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Oct 2019
Likes
Career growths
Dislikes
Increment
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
New Delhi
SCM & Logistics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 26 Sep 2019
Likes
Good company overall all of them are supporting no doubt in this
Dislikes
Growth is not there
Work Details
Handling clients doubts, clearings of customer's complaints on time
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Nagpur
Cs Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Mar 2018
Likes
Good to learn about logistics.
No issues with salary.
Dislikes
Nothing like dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employee Benefits
Logistics
Customer Service Executive in
New Delhi
Customer service ecomm Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 06 Sep 2017
Likes
Work coulture is good .good learning is there ...but growth is very slow abd salary is also not upto the mark
Dislikes
Career growth and appraisal
Work Details
Its exciting and hectic also one will never fail bore for sure
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2020
Likes
We have given better service
Dislikes
No security for job
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Ahmedabad
SCM & Logistics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Jan 2018
Likes
Software systems and supply chain management
Dislikes
No Pick up and drop systems for executive and allowance
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about GATI-KWE 's Customer Service Executives
Is GATI-KWE a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 19 employee reviews, it's clear that most customer service executives have an average experience working at GATI-KWE . Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does GATI-KWE pay their Customer Service Executives well?
According to AmbitionBox reviews, GATI-KWE customer service executives rate their salary and benefits at 2.3 out of 5, based on 19 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about GATI-KWE 's customer service executives salaries here and to read reviews specifically about salary and benefits at GATI-KWE for customer service executives, click here.
How is the work culture at GATI-KWE for Customer Service Executives?
Work culture at GATI-KWE for customer service executives is rated 2.6 out of 5 by 19 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at GATI-KWE for customer service executives, click here.
How is the job security at GATI-KWE for Customer Service Executives?
Based on 19 reviews on AmbitionBox, GATI-KWE 's customer service executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at GATI-KWE for customer service executives, click here.
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GATI-KWE Customer Service Executive Reviews by Locations