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GATI-KWE Customer Service Executive Reviews

based on 19 reviews
Updated 14 Jun, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.4

Work-Life balance

3.0

Job Security

2.6

Work Satisfaction

2.6

Company culture

2.3

Salary & Benefits

2.2

Promotions/Appraisal

Top Mentions in GATI-KWE Customer Service Executive Reviews

19 reviews found

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People also ask about GATI-KWE 's Customer Service Executives

Is GATI-KWE a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 19 employee reviews, it's clear that most customer service executives have an average experience working at GATI-KWE . Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does GATI-KWE pay their Customer Service Executives well?
According to AmbitionBox reviews, GATI-KWE customer service executives rate their salary and benefits at 2.3 out of 5, based on 19 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about GATI-KWE 's customer service executives salaries here and to read reviews specifically about salary and benefits at GATI-KWE for customer service executives, click here.
How is the work culture at GATI-KWE for Customer Service Executives?
Work culture at GATI-KWE for customer service executives is rated 2.6 out of 5 by 19 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at GATI-KWE for customer service executives, click here.
How is the job security at GATI-KWE for Customer Service Executives?
Based on 19 reviews on AmbitionBox, GATI-KWE 's customer service executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at GATI-KWE for customer service executives, click here.

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Gender Based Ratings for GATI-KWE Customer Service Executive

based on 16 reviews
3.2
Rated by 12 Women

Rated 3.6 for Work-Life Balance and 3.3 for Skill Development

women
4.2
Rated by 4 Men

Rated 4.6 for Work Satisfaction and 4.5 for Company Culture

men

Working Days for GATI-KWE Customer Service Executive

based on 19 reviews
Monday to Saturday
73%
Rotational Shift
20%
Other
7%

Work Timings for GATI-KWE Customer Service Executive

based on 19 reviews
Flexible timing
Strict (9am - 5.30pm)
Strict (9am - 6pm)
50%
17%
17%
16% employees reported other strict timings

Shift Timings for GATI-KWE Customer Service Executive

based on 19 reviews
Day shift
100%

Business Travel for GATI-KWE Customer Service Executive

based on 19 reviews
No travel
47%
Within city
35%
International travel
12%
Within country
6%
GATI-KWE Customer Service Executive Salary
based on 66 salaries
₹1.1 L/yr - ₹5.2 L/yr
At par with the average Customer Service Executive Salary in India
View more details
softskill
Job/Soft skill training
2 total responses
degree
Professional degree assistance
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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