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FedEx Express

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FedEx Express Customer Service Representative salaries in India

Annual salary range
0 - 6 years exp.
₹1.9 Lakh - ₹4.3 Lakhs
Salary of majority employees
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At par with the average Customer Service Representative Salary in Logistics Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
1 - 6 years exp. (25 salaries)
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₹1.9 L/yr - ₹4.3 L/yr

Procurement & Supply Chain
Customer Service Representative Salary
2 - 6 years exp. (7 salaries)
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₹2.2 L/yr - ₹4 L/yr

CSR & Social Service
Customer Service Representative Salary
0 - 3 years exp. (3 salaries)
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₹2.3 L/yr - ₹3.2 L/yr

Human Resources
Customer Service Representative Salary
0 - 1 year exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Marketing & Communication
Customer Service Representative Salary
0 - 2 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.3 L/yr

View all

Last Updated: 17 Feb 2025

Companies similar to FedEx Express for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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₹3.2 L/yr - ₹9.5 L/yr

arrow icon 103% more
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₹4.9 L/yr - ₹5.5 L/yr

arrow icon 71% more
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₹2 L/yr - ₹3.7 L/yr

arrow icon 1% less
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₹2.9 L/yr - ₹4 L/yr

arrow icon 1% more
Logo
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₹2.6 L/yr - ₹3.5 L/yr

arrow icon 1% less
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₹2 L/yr - ₹3.5 L/yr

arrow icon 7% less
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₹1.4 L/yr - ₹3.2 L/yr

arrow icon 38% less
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Maersk Customer Service Representative Salary

5 - 16 years exp. (7 salaries)

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₹4.5 L/yr - ₹7.9 L/yr

arrow icon 95% more
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₹2.4 L/yr - ₹2.5 L/yr

arrow icon 21% less
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₹1.5 L/yr - ₹6.9 L/yr

arrow icon 27% more
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₹2.5 L/yr - ₹6 L/yr

arrow icon 61% more
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₹8 L/yr - ₹10.8 L/yr

arrow icon 220% more
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₹2 L/yr - ₹7 L/yr

arrow icon 47% more
Customer Service Representative salary at FedEx Express ranges between ₹1.9 Lakh to ₹4.3 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 51 latest salaries received from various employees of FedEx Express.

Latest annual salaries shared by FedEx Express Customer Service Representative

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Experience wise FedEx Express Customer Service Representative salaries

Last Updated: 17 Feb 2025

Experience Avg Annual Salary
Fresher  (6 salaries)

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₹2.3 L/yr - ₹3.2 L/yr
1 year  (6 salaries)

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₹1.9 L/yr - ₹3.6 L/yr
2 years  (14 salaries)

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₹2.1 L/yr - ₹3.4 L/yr
3 years  (13 salaries)

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₹2.3 L/yr - ₹3.8 L/yr
4 years  (4 salaries)

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₹3.2 L/yr - ₹4.3 L/yr
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FedEx Express Customer Service Representative Salary and Career Growth

From

To

Customer Service Representative

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0 - 6 years exp.

Territory Manager

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4 - 12 years exp.

Customer Service Representative 0 - 6 years exp.
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Inside Sales Representative 0 - 8 years exp.
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arrow icon 23% hike
    Territory Manager 4 - 12 years exp.
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    arrow icon 142% hike

    From

    1 more level

    To

    Customer Service Representative

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    0 - 6 years exp.

    Territory Sales Manager

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    1 - 11 years exp.

    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in FedEx Express

    unlock blur
    ₹1.8 L/yr - ₹4.3 L/yr
    unlock blur
    ₹2 L/yr - ₹3.6 L/yr
    unlock blur
    ₹4 L/yr - ₹22 L/yr
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    ₹1.85 L/yr - ₹3.76 L/yr
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    ₹2 L/yr - ₹3.5 L/yr
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    ₹2.1 L/yr - ₹3.5 L/yr
    unlock blur
    ₹2.45 L/yr - ₹4.32 L/yr
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    ₹2.4 L/yr - ₹5 L/yr
    Service Engineer Salary
    (AmbitionBox Estimate)
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    ₹13.4 L/yr - ₹17.1 L/yr
    Senior Associate Salary
    (AmbitionBox Estimate)
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    ₹3 L/yr - ₹3.8 L/yr

    Salary related reviews for FedEx Express

    3.9

    Rated by 16 employees for salary & benefits

    Full Time

     · 

    Customer Success, Service & Operations Department

    2.0
      •  posted on 29 Feb 2024

    4.0
     for  Salary and Benefits

    Likes

    Professionalism is good well mannered people with good class and culture salary on 25th on time always

    read more
    • Salary - Good
    • +2 more

    Dislikes

    No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

    read more
    • Skill development - Bad
    • +2 more

    Full Time

     · 

    Customer Success, Service & Operations Department

    4.0
      •  posted on 21 Dec 2021

    2.0
     for  Salary and Benefits

    Likes

    Good work culture and enviornment, its 5 days working here with plenty of leaves. Company policies are decent.

    • Job security - Good
    • +1 more

    Dislikes

    The compensation is very less and less scope of career growth here. The appraisals is very low here. Feedback are given but that should be implemented too.

    read more
    • Salary - Poor

    Customer service representative Department

    4.0
      •  posted on 08 Aug 2017

    3.0
     for  Salary and Benefits

    Likes

    Friendly ambience, helpful colleagues and well organized management. Working is fun. Considerate higher authorities.

    • Skill development - Good
    • +4 more

    Dislikes

    As far as salary and benefits are concerned, there are rooms for improvement. Less scope for growth.

    read more

    Full Time

     · 

    Customer Success, Service & Operations Department

    2.0
      •  posted on 16 Feb 2023

    1.0
     for  Salary and Benefits

    Likes

    The hr and admin is well managed.

    Dislikes

    They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

    read more
    • Salary - Bad
    • +5 more

    Customer Success, Service & Operations Department

    5.0
      •  posted on 27 Mar 2021

    5.0
     for  Salary and Benefits

    Likes

    ... was 100% but after the pendemic they ramdown the process and we lost our jobs , though they had ask me to relocate some other city in the same post and with little hike in salary, which was not sufficient enough to survive since I am the only earning member in my family. It was just a badluck for me to left this company.

    read more
    • Salary - Excellent
    • +4 more

    Dislikes

    Lossing my job after pendamic

    • Promotions - Poor
    see more salary related reviews

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    FedEx Express Customer Service Representative Salary FAQs

    What is the salary of Customer Service Representative at FedEx Express?
    Customer Service Representative salary at FedEx Express in India ranges between ₹1.9 Lakhs to ₹4.3 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 2% less than the average Customer Service Representative Salary in India. Salary estimates are based on 51 latest salaries received from various employees of FedEx Express India.
    How does the salary of a Customer Service Representative at FedEx Express India compare with the average salary range for this job?
    The average salary of a Customer Service Representative at FedEx Express is 2% less than the average salary of a Customer Service Representative in India. To know exact salary insights, login to view.
    Which similar companies are paying more than FedEx Express to a Customer Service Representative in India?
    • DB Schenker Customer Service Representative Salary - ₹8.0 Lakhs to ₹10.8 Lakhs per year
    • DHL Express Customer Service Representative Salary - ₹3.2 Lakhs to ₹9.5 Lakhs per year
    • Maersk Customer Service Representative Salary - ₹4.5 Lakhs to ₹7.9 Lakhs per year
    • Ups Logistics Customer Service Representative Salary - ₹4.9 Lakhs to ₹5.5 Lakhs per year
    • DP World Customer Service Representative Salary - ₹2.5 Lakhs to ₹6.0 Lakhs per year
    What is the salary of a Customer Service Representative in companies similar to FedEx Express in India?
    • Agility Customer Service Representative Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
    • DSV - Global Transport and Logistics Customer Service Representative Salary - ₹1.5 Lakhs to ₹6.9 Lakhs per year
    • TNT Express Customer Service Representative Salary - ₹2.9 Lakhs to ₹4.0 Lakhs per year
    • Aramex Customer Service Representative Salary - ₹2.6 Lakhs to ₹3.5 Lakhs per year
    • Blue Dart Express Customer Service Representative Salary - ₹2.0 Lakhs to ₹3.7 Lakhs per year
    What is the estimated take home salary of a Customer Service Representative at FedEx Express in India?
    The estimated take-home salary of a Customer Service Representative at FedEx Express ranges between ₹22,399 per month to ₹23,876 per month in India. The take-home salary calculation is based on the average FedEx Express Customer Service Representative salary in India which ranges between ₹1.9 Lakhs to ₹4.3 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?
    What is the notice period for Customer Service Representative at FedEx Express?
    According to AmbitionBox, 54% of the FedEx Express Customer Service Representatives reported a notice period of 1 Month, 34% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 26 responses on AmbitionBox in last 2 years.

    Tell us how to improve this page.

    FedEx Express Customer Service Representative salary in India ranges between ₹1.9 Lakh to ₹4.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 51 FedEx Express latest salaries received from various employees of FedEx Express.