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FedEx Express Customer Service Representative salaries in India (Updated 2025)

Annual salary range
0 - 6 years exp.
₹1.9 Lakh - ₹4.3 Lakhs
Salary of majority employees
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At par with the average Customer Service Representative Salary in Logistics Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
1 - 6 years exp. (25 salaries)
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₹1.9 L/yr - ₹4.3 L/yr

Procurement & Supply Chain
Customer Service Representative Salary
2 - 6 years exp. (7 salaries)
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₹2.2 L/yr - ₹4 L/yr

CSR & Social Service
Customer Service Representative Salary
0 - 3 years exp. (3 salaries)
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₹2.3 L/yr - ₹3.2 L/yr

Human Resources
Customer Service Representative Salary
0 - 1 year exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Marketing & Communication
Customer Service Representative Salary
0 - 2 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.3 L/yr

View all

Last Updated: 17 Feb 2025

Companies similar to FedEx Express for Customer Service Representative

Company name Avg Annual Salary Open Jobs
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₹2.2 L/yr - ₹5.8 L/yr

arrow icon 77% more
Logo
Maersk Customer Service Representative Salary

5 - 16 years exp. (7 salaries)

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₹4.5 L/yr - ₹7.9 L/yr

arrow icon 95% more
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₹2.9 L/yr - ₹4 L/yr

arrow icon 1% more
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₹2 L/yr - ₹3.5 L/yr

arrow icon 7% less
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₹2.4 L/yr - ₹2.5 L/yr

arrow icon 21% less
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₹1.5 L/yr - ₹6.9 L/yr

arrow icon 27% more
Logo
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₹2.6 L/yr - ₹3.5 L/yr

arrow icon 1% less
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₹2.5 L/yr - ₹6 L/yr

arrow icon 61% more
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₹8 L/yr - ₹10.8 L/yr

arrow icon 220% more
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₹2 L/yr - ₹7 L/yr

arrow icon 47% more
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₹1.4 L/yr - ₹3.2 L/yr

arrow icon 38% less
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₹3.2 L/yr - ₹9.5 L/yr

arrow icon 103% more
Customer Service Representative salary at FedEx Express ranges between ₹1.9 Lakh to ₹4.3 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 51 latest salaries received from various employees of FedEx Express.

Latest annual salaries shared by FedEx Express Customer Service Representative

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Experience wise FedEx Express Customer Service Representative salaries

Last Updated: 17 Feb 2025

Experience Avg Annual Salary
Fresher  (6 salaries)

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₹2.3 L/yr - ₹3.2 L/yr
1 year  (6 salaries)

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₹1.9 L/yr - ₹3.6 L/yr
2 years  (14 salaries)

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₹2.1 L/yr - ₹3.4 L/yr
3 years  (13 salaries)

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₹2.3 L/yr - ₹3.8 L/yr
4 years  (4 salaries)

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₹3.2 L/yr - ₹4.3 L/yr
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FedEx Express Customer Service Representative Salary and Career Growth

From

To

Customer Service Representative

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0 - 6 years exp.

Territory Sales Manager

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1 - 11 years exp.

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arrow icon 23% hike
    Territory Sales Manager 1 - 11 years exp.
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    arrow icon 105% hike

    From

    To

    Customer Service Representative

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    0 - 6 years exp.

    Territory Manager

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    4 - 12 years exp.

    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in FedEx Express

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    ₹1.7 L/yr - ₹4.3 L/yr
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    ₹2 L/yr - ₹3.6 L/yr
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    ₹4 L/yr - ₹22 L/yr
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    ₹1.85 L/yr - ₹3.76 L/yr
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    ₹2 L/yr - ₹3.5 L/yr
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    ₹2.1 L/yr - ₹3.5 L/yr
    unlock blur
    ₹2.45 L/yr - ₹4.32 L/yr
    unlock blur
    ₹2.4 L/yr - ₹5 L/yr
    unlock blur
    ₹11 L/yr - ₹46 L/yr
    Senior Associate Salary
    (AmbitionBox Estimate)
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    ₹3 L/yr - ₹3.8 L/yr

    Salary related reviews for FedEx Express

    3.9

    Rated by 16 employees for salary & benefits

    Full Time

     · 

    Customer Success, Service & Operations Department

    2.0
      •  posted on 29 Feb 2024

    4.0
     for  Salary and Benefits

    Likes

    Professionalism is good well mannered people with good class and culture salary on 25th on time always

    read more
    • Salary - Good
    • +2 more

    Dislikes

    No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

    read more
    • Skill development - Bad
    • +2 more

    Full Time

     · 

    Customer Success, Service & Operations Department

    4.0
      •  posted on 21 Dec 2021

    2.0
     for  Salary and Benefits

    Likes

    Good work culture and enviornment, its 5 days working here with plenty of leaves. Company policies are decent.

    • Job security - Good
    • +1 more

    Dislikes

    The compensation is very less and less scope of career growth here. The appraisals is very low here. Feedback are given but that should be implemented too.

    read more
    • Salary - Poor

    Customer service representative Department

    4.0
      •  posted on 08 Aug 2017

    3.0
     for  Salary and Benefits

    Likes

    Friendly ambience, helpful colleagues and well organized management. Working is fun. Considerate higher authorities.

    • Skill development - Good
    • +4 more

    Dislikes

    As far as salary and benefits are concerned, there are rooms for improvement. Less scope for growth.

    read more

    Full Time

     · 

    Customer Success, Service & Operations Department

    2.0
      •  posted on 16 Feb 2023

    1.0
     for  Salary and Benefits

    Likes

    The hr and admin is well managed.

    Dislikes

    They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

    read more
    • Salary - Bad
    • +5 more

    Customer Success, Service & Operations Department

    5.0
      •  posted on 27 Mar 2021

    5.0
     for  Salary and Benefits

    Likes

    ... was 100% but after the pendemic they ramdown the process and we lost our jobs , though they had ask me to relocate some other city in the same post and with little hike in salary, which was not sufficient enough to survive since I am the only earning member in my family. It was just a badluck for me to left this company.

    read more
    • Salary - Excellent
    • +4 more

    Dislikes

    Lossing my job after pendamic

    • Promotions - Poor
    see more salary related reviews

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    FedEx Express Customer Service Representative Salary FAQs

    What is the salary of Customer Service Representative at FedEx Express ?
    The average salary of a Customer Service Representative at FedEx Express in India typically ranges from ₹1.9 Lakhs to ₹4.3 Lakhs per year, depending on experience (from Fresher to 6 years).

    The top 10% of Customer Service Representative at FedEx Express earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.3 Lakhs per year. Customer Service Representative Salaries at FedEx Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

    These estimates are based on salary data submitted by 50+ FedEx Express employees in India.
    What is the estimated take home salary of a Customer Service Representative at FedEx Express in India?
    The estimated take-home salary of a Customer Service Representative at FedEx Express in India typically ranges from ₹22,399 to ₹23,876 per month. This is based on the average salary range of ₹1.9 Lakhs to ₹4.3 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 50+ salaries received from various employees of FedEx Express. Check how we calculate in-hand salary with our in-hand salary calculator.
    Which companies offer higher salaries than FedEx Express for Customer Service Representative in India?
    DB Schenker ₹8.0 Lakhs to ₹10.8 Lakhs per year
    DHL Express ₹3.2 Lakhs to ₹9.5 Lakhs per year
    Maersk ₹4.5 Lakhs to ₹7.9 Lakhs per year
    APL Logistics ₹2.2 Lakhs to ₹5.8 Lakhs per year
    DP World ₹2.5 Lakhs to ₹6.0 Lakhs per year

    These companies are known for offering competitive compensation packages that can exceed the salary offered by FedEx Express, depending on the role and experience level.
    What is the salary of a Customer Service Representative in companies similar to FedEx Express in India?
    The salary of a Customer Service Representative at companies similar to FedEx Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

    Agility ₹2.0 Lakhs to ₹7.0 Lakhs per year
    DSV - Global Transport and Logistics ₹1.5 Lakhs to ₹6.9 Lakhs per year
    TNT Express ₹2.9 Lakhs to ₹4.0 Lakhs per year
    Aramex ₹2.6 Lakhs to ₹3.5 Lakhs per year
    GATI-KWE ₹2.0 Lakhs to ₹3.5 Lakhs per year

    These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
    How the salary growth look like for a Customer Service Representative at FedEx Express in India?
    The salary growth for a Customer Service Representative at FedEx Express depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at FedEx Express:

    Experience Average Salary Range
    Fresher ₹2.3 Lakhs to ₹3.2 Lakhs per year
    1 year ₹1.9 Lakhs to ₹3.6 Lakhs per year
    2 years ₹2.1 Lakhs to ₹3.4 Lakhs per year
    3 years ₹2.3 Lakhs to ₹3.8 Lakhs per year
    and so on.

    Tell us how to improve this page.

    FedEx Express Customer Service Representative salary in India ranges between ₹1.9 Lakh to ₹4.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 51 FedEx Express latest salaries received from various employees of FedEx Express.