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FedEx Express Customer Service Representative salaries in Mumbai

Annual salary range
0 - 5 years exp.
₹2.1 Lakhs - ₹4 Lakhs
Salary of majority employees
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11% more than the average Customer Service Representative Salary in Logistics Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
1 - 5 years exp. (8 salaries)
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₹2.5 L/yr - ₹4 L/yr

Procurement & Supply Chain
Customer Service Representative Salary
2 - 5 years exp. (4 salaries)
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₹2.2 L/yr - ₹4 L/yr

Human Resources
Customer Service Representative Salary
0 - 1 year exp. (3 salaries)
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₹2.1 L/yr - ₹3.6 L/yr

Marketing & Communication
Customer Service Representative Salary
2 years exp. (AmbitionBox Estimate)
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₹3.3 L/yr - ₹3.8 L/yr

Last Updated: 9 Jul 2024

Companies similar to FedEx Express for Customer Service Representative in Mumbai

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FedEx Express Customer Service Representative Salary

0 - 5 years exp. (19 salaries)

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₹2.1 L/yr - ₹4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹4.9 L/yr - ₹5.3 L/yr

arrow icon 51% more
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₹3 L/yr - ₹3.7 L/yr

arrow icon 10% less
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₹2.9 L/yr - ₹4 L/yr

arrow icon 8% less
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₹5.5 L/yr - ₹6 L/yr

arrow icon 71% more
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Maersk Customer Service Representative Salary

11 - 12 years exp. (3 salaries)

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₹5.7 L/yr - ₹7.9 L/yr

arrow icon 79% more
Customer Service Representative salary at FedEx Express ranges between ₹2.1 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 19 latest salaries received from various employees of FedEx Express.

Latest annual salaries shared by FedEx Express Customer Service Representative in Mumbai

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Experience wise FedEx Express Customer Service Representative salaries in Mumbai

Last Updated: 9 Jul 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.2 L/yr
1 year  (4 salaries)

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₹2.1 L/yr - ₹3.6 L/yr
2 years  (7 salaries)

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₹2.1 L/yr - ₹6 L/yr
3 years  (4 salaries)

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₹2.7 L/yr - ₹3.8 L/yr
4 years (AmbitionBox Estimate)

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₹3.3 L/yr - ₹6.4 L/yr
View all
FedEx Express Customer Service Representative Salary and Career Growth

From

To

Customer Service Representative

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0 - 5 years exp.

Territory Manager

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4 - 12 years exp.

Customer Service Representative 0 - 5 years exp.
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Inside Sales Representative 0 - 8 years exp.
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arrow icon 24% hike
    Territory Manager 4 - 12 years exp.
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    arrow icon 137% hike

    From

    1 more level

    To

    Customer Service Representative

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    0 - 5 years exp.

    Territory Sales Manager

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    1 - 12 years exp.

    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in FedEx Express

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    ₹1.7 L/yr - ₹4.3 L/yr
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    ₹1.95 L/yr - ₹3.76 L/yr
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    ₹2 L/yr - ₹3.3 L/yr
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    ₹2.7 L/yr - ₹3.6 L/yr
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    ₹4 L/yr - ₹22 L/yr
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    ₹2.45 L/yr - ₹2.69 L/yr

    Salary related reviews for FedEx Express

    4.3

    Rated by 7 employees for salary & benefits

    Full Time

     · 

    Customer Success, Service & Operations Department

    2.0
      •  posted on 29 Feb 2024

    4.0
     for  Salary and Benefits

    Likes

    Professionalism is good well mannered people with good class and culture salary on 25th on time always

    read more

    Dislikes

    No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

    read more

    Full Time

     · 

    Customer Success, Service & Operations Department

    4.0
      •  posted on 21 Dec 2021

    2.0
     for  Salary and Benefits

    Likes

    Good work culture and enviornment, its 5 days working here with plenty of leaves. Company policies are decent.

    Dislikes

    The compensation is very less and less scope of career growth here. The appraisals is very low here. Feedback are given but that should be implemented too.

    read more

    Customer service representative Department

    4.0
      •  posted on 08 Aug 2017

    3.0
     for  Salary and Benefits

    Likes

    Friendly ambience, helpful colleagues and well organized management. Working is fun. Considerate higher authorities.

    Dislikes

    As far as salary and benefits are concerned, there are rooms for improvement. Less scope for growth.

    read more

    Full Time

     · 

    Customer Success, Service & Operations Department

    2.0
      •  posted on 16 Feb 2023

    1.0
     for  Salary and Benefits

    Likes

    The hr and admin is well managed.

    Dislikes

    They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

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    Customer Success, Service & Operations Department

    5.0
      •  posted on 27 Mar 2021

    5.0
     for  Salary and Benefits

    Likes

    ... was 100% but after the pendemic they ramdown the process and we lost our jobs , though they had ask me to relocate some other city in the same post and with little hike in salary, which was not sufficient enough to survive since I am the only earning member in my family. It was just a badluck for me to left this company.

    read more

    Dislikes

    Lossing my job after pendamic

    see more salary related reviews

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    FedEx Express Customer Service Representative Salary FAQs

    What is the salary of Customer Service Representative at FedEx Express Mumbai?
    Customer Service Representative salary at FedEx Express in Mumbai ranges between ₹2.1 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 11% more than the average Customer Service Representative Salary in India. Salary estimates are based on 19 latest salaries received from various employees of FedEx Express Mumbai.
    How does the salary of a Customer Service Representative at FedEx Express Mumbai compare with the average salary range for this job?
    The average salary of a Customer Service Representative at FedEx Express is 11% more than the average salary of a Customer Service Representative in Mumbai. To know exact salary insights, login to view.
    Which similar companies are paying more than FedEx Express to a Customer Service Representative in Mumbai?
    • Maersk Customer Service Representative Salary - ₹5.7 Lakhs to ₹7.9 Lakhs per year
    • DP World Customer Service Representative Salary - ₹5.5 Lakhs to ₹6.0 Lakhs per year
    • Ups Logistics Customer Service Representative Salary - ₹4.9 Lakhs to ₹5.3 Lakhs per year
    What is the salary of a Customer Service Representative in companies similar to FedEx Express in Mumbai?
    • TNT Express Customer Service Representative Salary - ₹2.9 Lakhs to ₹4.0 Lakhs per year
    • Blue Dart Express Customer Service Representative Salary - ₹3.0 Lakhs to ₹3.7 Lakhs per year
    What is the estimated take home salary of a Customer Service Representative at FedEx Express in Mumbai?
    The estimated take-home salary of a Customer Service Representative at FedEx Express ranges between ₹24,757 per month to ₹26,200 per month in Mumbai. The take-home salary calculation is based on the average FedEx Express Customer Service Representative salary in India which ranges between ₹2.1 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?
    What is the notice period for Customer Service Representative at FedEx Express in Mumbai?
    According to AmbitionBox, 67% of the FedEx Express Customer Service Representatives in Mumbai reported a notice period of 1 Month, 33% reported a notice period of 15 days or less.This is based on 12 responses on AmbitionBox in last 2 years.

    Tell us how to improve this page.

    FedEx Express Customer Service Representative salary in Mumbai ranges between ₹2.1 Lakhs to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 19 FedEx Express latest salaries received from various employees of FedEx Express.