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FedEx Express

Compare

based on 1.2k Reviews

Filter reviews by

FedEx Express Customer Service Representative Mumbai Reviews

based on 7 reviews

Updated 29 Feb, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.8

Job Security

4.5

Company culture

4.3

Salary & Benefits

4.1

Work-Life balance

3.6

Promotions/Appraisal

3.6

Work Satisfaction

3.5

Skill development

7 reviews found

Sort by: Popular

Customer Service Representative in Mumbai

Full Time

·

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 29 Feb 2024

Likes

Professionalism is good well mannered people with good class and culture salary on 25th on time always

Dislikes

No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Customer Service Representative in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Nov 2023

Likes

Amazing place to work with proper work life balance.

Dislikes

None

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about FedEx Express

View All

a senior product manager

Industry switch help required

Hi, All. I work in a logistics-based organisation as a senior PM, having worked in the financial sector / Fintech for close to 10 years. I need your help with a referral to your FSI / Fintech org. I have in-depth knowledge of regulations and designing products around the same. I want to get back to FSI ASAP. I am not enjoying my time here, even though the WLB and package are reasonable.

Got a question about FedEx Express?

Ask anonymously on communities.

Customer Service Representative in Mumbai

Full Time

·

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 21 Dec 2021

Likes

Good work culture and enviornment, its 5 days working here with plenty of leaves. Company policies are decent.

Dislikes

The compensation is very less and less scope of career growth here. The appraisals is very low here. Feedback are given but that should be implemented too.

Work Details

The job gets hetic as there is low of call flows and strict break timing. The work culture is healthy and job training is provided. Casuals are allowed on friday

Work days: Rotational Shift (Strict Timings)

Customer Service Representative in Mumbai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 May 2022

Likes

no limit or boundaries you can go to any level to fulfil customer requirement.

Dislikes

travel

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Mumbai

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 Mar 2022

Likes

Team mates are supportive. good work culture

Dislikes

Contract management

Work Details

Balanced

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Mumbai

Trading, Asset & Wealth Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Sep 2021

Likes

Work nature

Dislikes

Nothing

Work Details

Good

Work days: Alternate Saturday off (Flexible Timings)

Customer Service Representative in Mumbai

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 08 Feb 2019

Likes

Good

Dislikes

Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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FedEx Express Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 FedEx Express reviews submitted by FedEx Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FedEx Express is the right company for you. 58% of employees r...Read more

Home >
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FedEx Express Reviews >
FedEx Express Customer Service Representative Mumbai Reviews

Working Days for FedEx Express Customer Service Representative Mumbai

based on 7 reviews

Monday to Friday

58%

Rotational Shift

14%

Monday to Saturday

14%

Alternate Saturday off

14%

Work Timings for FedEx Express Customer Service Representative Mumbai

based on 7 reviews

Flexible timing

Strict (9am - 6pm)

67%

33%

Shift Timings for FedEx Express Customer Service Representative Mumbai

based on 7 reviews

Day shift

100%

Business Travel for FedEx Express Customer Service Representative Mumbai

based on 7 reviews

Within city

60%

No travel

40%

FedEx Express Customer Service Representative Salaries in Mumbai

based on 19 salaries

₹2.1 L/yr - ₹4 L/yr

12% more than the average Customer Service Representative Salary in India

View more details

Employee Benefits for FedEx Express Customer Service Representative Mumbai

Office cab/shuttle

1 total response

Health insurance

1 total response

Job/Soft skill training

2 total responses

Retirement benefits

0 total responses

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