FedEx Express Mumbai Customer Service Associate Salaries by 8 Employees (Updated 2025)

0 - 7 years exp.

₹2.7 Lakhs - ₹3.6 Lakhs

Avg. annual salary

Monthly In-hand Salary

Customer Service Associate Salary at FedEx Express ranges between ₹2.7 Lakhs to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 8 latest... Read more

6% more than the average Customer Service Associate Salary in Logistics Companies for 0 - 7 years of experience

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Last Updated: 1 Jul 2025

Companies similar to FedEx Express for Customer Service Associate in Mumbai

FedEx Express Customer Service Associate Salary

0 - 7 years exp. (8 salaries)

₹2.7 L/yr - ₹3.6 L/yr

Company name	Avg Annual Salary	Open Jobs
Maersk Customer Service Associate Salary 1 - 9 years exp. (11 salaries)	₹2.8 L/yr - ₹6.4 L/yr 51% more
DHL Express Customer Service Associate Salary 2 - 7 years exp. (5 salaries)	₹2.1 L/yr - ₹5.9 L/yr 34% more
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Aramex Customer Service Associate Salary 4 - 10 years exp. (4 salaries)	₹2.7 L/yr - ₹3.5 L/yr 2% less

TNT Express Customer Service Associate Salary 4 - 7 years exp. (3 salaries)	₹1.9 L/yr - ₹4.7 L/yr 21% more
Teleperformance Customer Service Associate Salary 0 - 8 years exp. (784 salaries)	₹1.5 L/yr - ₹4.2 L/yr 5% less	4 job openings

FedEx Express Customer Service Associate salaries by

Years of experience	Avg. annual salary
Fresher (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.2 L/yr
1 year (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr
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2 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
3 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
5 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.6 L/yr
6 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.6 L/yr
7 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.6 L/yr

View all salaries by experience

Similar Designation Salaries at FedEx Express

Similar Designation	Avg. annual salary
Customer Service Executive Salary (29 salaries)	₹1.7 L/yr - ₹4.3 L/yr
Customer Care Executive Salary (25 salaries)	₹2.0 L/yr - ₹3.8 L/yr
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Customer Service Representative Salary (18 salaries)	₹2.1 L/yr - ₹4.6 L/yr
Customer Support Executive Salary (8 salaries)	₹2 L/yr - ₹3.3 L/yr
Senior Customer Service Executive Salary (4 salaries)	₹2.5 L/yr - ₹3.0 L/yr

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Salary Discussions, Hike & Promotions

an executive

The day I found out my colleague earns 30% more for the same role

It was an accidental slip. A teammate mentioned her CTC while we were chatting casually. Same designation, same team, joined after me but her salary was almost 30% more. My stomach dropped. I spent days debating whether to bring it up. I didn’t want to come off as insecure or difficult. But I also couldn’t un-know what I knew. Eventually, I had an honest, data-backed conversation with my manager. Turns out, I was right and they revised my pay. It wasn’t easy, but it taught me this: silence doesn’t protect you. Companies run on numbers. If you don’t negotiate, you leave money on the table. Have you ever been in a similar spot? How did you navigate it?

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Salary related reviews for FedEx Express

5.0

Rated by 1 employees for salary & benefits

Customer Service Associate in New Delhi

Customer Success, Service & Operations Department

4.0

• updated on 20 May 2018

3.0

for Salary and Benefits

Likes

...embers can not tolerate at all as well annoyed rules made for employees too bad. Salary on time! Too much office politics! Bad behavior of teammates! Different rules for each employee! Not much career oriented atmosphere! Feel helpless more of the time! Company is good but politics play by senior level staff not good at all!!apprical on time but as per work profile salary is too less

Dislikes

Not happy with work culture

Promotions - Poor

+2 more

Customer Service Representative in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• updated on 29 Feb 2024

4.0

for Salary and Benefits

Likes

Professionalism is good well mannered people with good class and culture salary on 25th on time always

Salary - Good

+2 more

Dislikes

No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

Skill development - Bad

+2 more

Customer Service Representative in Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• updated on 21 Dec 2021

2.0

for Salary and Benefits

Likes

Good work culture and enviornment, its 5 days working here with plenty of leaves. Company policies are decent.

Job security - Good

+1 more

Dislikes

The compensation is very less and less scope of career growth here. The appraisals is very low here. Feedback are given but that should be implemented too.

Salary - Poor

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• updated on 16 Feb 2023

1.0

for Salary and Benefits

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

Salary - Bad

+5 more

Senior Customer Service Executive in Kolkata

Customer Success, Service & Operations Department

5.0

• updated on 27 Mar 2021

5.0

for Salary and Benefits

Likes

... was 100% but after the pendemic they ramdown the process and we lost our jobs , though they had ask me to relocate some other city in the same post and with little hike in salary, which was not sufficient enough to survive since I am the only earning member in my family. It was just a badluck for me to left this company.

Salary - Excellent

+4 more

Dislikes

Lossing my job after pendamic

Promotions - Poor

see more salary related reviews

FedEx Express Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at FedEx Express in Mumbai?

The average salary of a Customer Service Associate at FedEx Express in Mumbai typically ranges from ₹2.7 Lakhs to ₹3.6 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Service Associate in Mumbai at FedEx Express earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹3.6 Lakhs per year. Customer Service Associate Salaries at FedEx Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 8 FedEx Express employees in India.

What is the estimated take home salary of a Customer Service Associate at FedEx Express in Mumbai?

The estimated take-home salary of a Customer Service Associate at FedEx Express in Mumbai typically ranges from ₹22,056 to ₹23,538 per month. This is based on the average salary range of ₹2.7 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 8 salaries received from various employees of FedEx Express. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than FedEx Express for Customer Service Associate in India?

Maersk	₹2.8 Lakhs to ₹6.4 Lakhs per year
DHL Express	₹2.1 Lakhs to ₹5.9 Lakhs per year
TNT Express	₹1.9 Lakhs to ₹4.7 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by FedEx Express, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to FedEx Express in Mumbai?

The salary of a Customer Service Associate at companies similar to FedEx Express in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Aramex	₹2.7 Lakhs to ₹3.5 Lakhs per year
Teleperformance	₹1.5 Lakhs to ₹4.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at FedEx Express in Mumbai?

The salary growth for a Customer Service Associate at FedEx Express in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Mumbai can expect the following growth trajectory at FedEx Express:

Experience	Average Salary Range
Fresher	₹2.7 Lakhs to ₹3.2 Lakhs per year
1 year	₹2.7 Lakhs to ₹3.3 Lakhs per year
2 years	₹2.7 Lakhs to ₹3.4 Lakhs per year
3 years	₹2.7 Lakhs to ₹3.5 Lakhs per year

and so on.

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FedEx Express Customer Service Associate Salaries in Mumbai

FedEx Express Customer Service Associate salary in Mumbai ranges between ₹2.7 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 FedEx Express latest salaries received from various employees of FedEx Express.