DHL Express Customer Service Associate Salaries by 6 Employees (Updated 2025)

2 - 7 years exp.

₹2.8 Lakhs - ₹5.9 Lakhs

Low Confidence

Salary of majority employees

48% more than the average Customer Service Associate Salary in Logistics Companies for 2 - 7 years of experience

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Salaries in different departments

Procurement & Supply Chain Customer Service Associate Salary 3 - 6 years exp. (4 salaries)	₹3.4 L/yr - ₹5.6 L/yr
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Customer Success, Service & Operations Customer Service Associate Salary 2 - 7 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹5.9 L/yr

Last Updated: 9 Aug 2023

Companies similar to DHL Express for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
FedEx Express Customer Service Associate Salary 0 - 7 years exp. (31 salaries)	₹2 L/yr - ₹3.6 L/yr 34% less
Ups Logistics Customer Service Associate Salary 2 - 9 years exp. (4 salaries)	₹3 L/yr - ₹8 L/yr 6% more
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Blue Dart Express Customer Service Associate Salary 0 - 6 years exp. (22 salaries)	₹1.8 L/yr - ₹4 L/yr 32% less
TNT Express Customer Service Associate Salary 3 - 7 years exp. (6 salaries)	₹3.4 L/yr - ₹4.7 L/yr 16% less
Aramex Customer Service Associate Salary 4 - 10 years exp. (4 salaries)	₹2.7 L/yr - ₹3.5 L/yr 31% less
GATI-KWE Customer Service Associate Salary 1 - 6 years exp. (177 salaries)	₹1 L/yr - ₹4.5 L/yr 45% less
DTDC Express Customer Service Associate Salary 0 - 5 years exp. (6 salaries)	₹1 L/yr - ₹2.5 L/yr 61% less
Delhivery Customer Service Associate Salary 0 - 7 years exp. (14 salaries)	₹3 L/yr - ₹5.5 L/yr 3% more	1 job opening
Ecom Express Customer Service Associate Salary 1 - 7 years exp. (7 salaries)	₹2.2 L/yr - ₹3.6 L/yr 43% less
Maersk Customer Service Associate Salary 1 - 9 years exp. (16 salaries)	₹2.8 L/yr - ₹8 L/yr 17% more
Maersk Line Customer Service Associate Salary 2 - 6 years exp. (5 salaries)	₹4.5 L/yr - ₹6 L/yr 23% more
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Expeditors International Customer Service Associate Salary 2 - 11 years exp. (5 salaries)	₹3 L/yr - ₹4.9 L/yr 7% less
DSV - Global Transport and Logistics Customer Service Associate Salary 3 - 7 years exp. (5 salaries)	₹3.3 L/yr - ₹7 L/yr 2% less
DP World Customer Service Associate Salary 2 - 7 years exp. (3 salaries)	₹3.2 L/yr - ₹8 L/yr 40% more
Shipco Transport Customer Service Associate Salary 1 - 3 years exp. (3 salaries)	₹2.8 L/yr - ₹6 L/yr 6% less

Customer Service Associate salary at DHL Express ranges between ₹2.8 Lakhs to ₹5.9 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 6 latest salaries received from various employees of DHL Express.

Experience wise DHL Express Customer Service Associate salaries

Last Updated: 9 Aug 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹6.5 L/yr
3 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.7 L/yr
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4 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹4.7 L/yr
5 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5.6 L/yr
6 years (AmbitionBox Estimate)	₹2 L/yr - ₹5.6 L/yr
7 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹5.9 L/yr

View all

Similar Designation salaries in DHL Express

Customer Support Associate Salary

(AmbitionBox Estimate)

₹3.2 L/yr - ₹4 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.9 L/yr - ₹3.7 L/yr

Customer Service Executive Salary

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₹2.64 L/yr - ₹10.75 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹11.7 L/yr - ₹15 L/yr

Customer Service Representative Salary

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Customer Care Executive Salary

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₹2.65 L/yr - ₹9 L/yr

Senior Associate Salary

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₹2.5 L/yr - ₹6.5 L/yr

Customer Support Executive Salary

(14 salaries)

₹3.5 L/yr - ₹5.8 L/yr

Process Associate Salary

(182 salaries)

₹1.8 L/yr - ₹6.5 L/yr

Senior Customer Service Executive Salary

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₹4.55 L/yr - ₹9 L/yr

Salary related reviews for DHL Express

4.5

Rated by 3 employees for salary & benefits

Customer Service Associate in New Delhi

Operation Department

3.0

• posted on 30 Dec 2019

1.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening, I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers,

Customer Service Representative in Chennai

Full Time

Customer Care Department

2.0

• posted on 14 Oct 2022

5.0

for Salary and Benefits

Likes

salary and perks

Dislikes

company culture is very poor at Guindy, Chennai office. no timely promotions are given, and vacancies here arise pre decided, higher authorities just make a fool out of you by conducting a rat race just to find a fault and mock you down over a pre decided candidate... this is not a place were talent is acknowledged and grown. sorry to say no offence against Malayali's but a supervisor in here is more interested in growth of his community and those who Favour for him...

Senior Process Associate in Mumbai

Full Time

Procurement & Supply Chain Department

3.0

• posted on 30 Sep 2024

3.0

for Salary and Benefits

Likes

My Review is for DHL GSC Centre Vikhroli Mumbai, Not for DHL main office. DHL main office e.g. Supply chain is awesome company to work with as my friend loved to work there. Even I would love to go for Supply chain or DHL Main office but DHL GSC Centre is not so good.

Dislikes

... check on employees, make them frustrated and leave the job as soon as possible. They think they can higher new college pass outs at low salary and work will be done as fluidly and efficiently as old employees doing it.

CS Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 10 Jun 2024

5.0

for Salary and Benefits

Likes

Good pay & globally a great company . Sad that backwards managers who needs us to bow down to his insults and ugly comments and supervisors that support it makes the lives of employees bad

Dislikes

The management in South India is backwards and plays heavy politics with employees, they create rumors of employees and use it again in appraisal .

Retail Executive in Mumbai

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 23 Sep 2023

4.0

for Salary and Benefits

Likes

Environment, learning new things about culture and about our product got lots of information about customs paperwork and about logistics and courier.. 👍

Dislikes

As I am working with third party payroll I disappointed by salary and also about the promotion. Salary should increase every year with good amount as increment..

see more salary related reviews

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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DHL Express Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at DHL Express?

Customer Service Associate salary at DHL Express in India ranges between ₹2.8 Lakhs to ₹5.9 Lakhs for experience between 2 years to 7 years. According to our estimates it is 48% more than the average Customer Service Associate Salary in India. Salary estimates are based on 6 latest salaries received from various employees of DHL Express India.

How does the salary of a Customer Service Associate at DHL Express India compare with the average salary range for this job?

The average salary of a Customer Service Associate at DHL Express is 48% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than DHL Express to a Customer Service Associate in India?

DP World Customer Service Associate Salary - ₹3.2 Lakhs to ₹8.0 Lakhs per year
Maersk Line Customer Service Associate Salary - ₹4.5 Lakhs to ₹6.0 Lakhs per year
Maersk Customer Service Associate Salary - ₹2.8 Lakhs to ₹8.0 Lakhs per year
Ups Logistics Customer Service Associate Salary - ₹3.0 Lakhs to ₹8.0 Lakhs per year
Delhivery Customer Service Associate Salary - ₹3.0 Lakhs to ₹5.5 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to DHL Express in India?

DSV - Global Transport and Logistics Customer Service Associate Salary - ₹3.3 Lakhs to ₹7.0 Lakhs per year
Shipco Transport Customer Service Associate Salary - ₹2.8 Lakhs to ₹6.0 Lakhs per year
Expeditors International Customer Service Associate Salary - ₹3.0 Lakhs to ₹4.9 Lakhs per year
TNT Express Customer Service Associate Salary - ₹3.4 Lakhs to ₹4.7 Lakhs per year
Aramex Customer Service Associate Salary - ₹2.7 Lakhs to ₹3.5 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at DHL Express in India?

The estimated take-home salary of a Customer Service Associate at DHL Express ranges between ₹32,120 per month to ₹33,403 per month in India. The take-home salary calculation is based on the average DHL Express Customer Service Associate salary in India which ranges between ₹2.8 Lakhs to ₹5.9 Lakhs per year for employees with experience between 2 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at DHL Express?

According to AmbitionBox, 60% of the DHL Express Customer Service Associates reported a notice period of 15 days or less, 40% reported a notice period of 2 Months.This is based on 5 responses on AmbitionBox in last 2 years.

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DHL Express Customer Service Associate Salaries

DHL Express Customer Service Associate salary in India ranges between ₹2.8 Lakhs to ₹5.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 DHL Express latest salaries received from various employees of DHL Express.