DHL Express Customer Support Associate Salaries by 3 Employees (Updated 2025)

1 - 6 years exp.

₹1.8 Lakh - ₹4 Lakhs

Low Confidence

Salary of majority employees

At par with the average Customer Support Associate Salary in Logistics Companies for 1 - 6 years of experience

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Last Updated: 18 Mar 2025

Companies similar to DHL Express for Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Delhivery Customer Support Associate Salary 0 - 5 years exp. (6 salaries)	₹1.7 L/yr - ₹4.8 L/yr 10% more
Maersk Customer Support Associate Salary 4 - 8 years exp. (4 salaries)	₹2.3 L/yr - ₹4 L/yr 8% more
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DTDC Express Customer Support Associate Salary 2 - 7 years exp. (4 salaries)	₹1.5 L/yr - ₹2.1 L/yr 35% less
FedEx Express Customer Support Associate Salary 0 - 4 years exp. (4 salaries)	₹2.1 L/yr - ₹3.5 L/yr 2% less
Exl India Customer Support Associate Salary 1 - 6 years exp. (3 salaries)	₹1.3 L/yr - ₹2.3 L/yr 39% less

Customer Support Associate salary at DHL Express ranges between ₹1.8 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 3 latest salaries received from various employees of DHL Express.

Experience wise DHL Express Customer Support Associate salaries

Last Updated: 18 Mar 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.6 L/yr - ₹2.1 L/yr
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6 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr

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Salary related reviews for DHL Express

5.0

Rated by 1 employees for salary & benefits

Customer Service Representative in Chennai

Full Time

Customer Care Department

2.0

• posted on 14 Oct 2022

5.0

for Salary and Benefits

Likes

salary and perks

Salary - Excellent

+2 more

Dislikes

company culture is very poor at Guindy, Chennai office. no timely promotions are given, and vacancies here arise pre decided, higher authorities just make a fool out of you by conducting a rat race just to find a fault and mock you down over a pre decided candidate... this is not a place were talent is acknowledged and grown. sorry to say no offence against Malayali's but a supervisor in here is more interested in growth of his community and those who Favour for him...

Skill development - Bad

+2 more

Customer Service Associate in New Delhi

Operation Department

3.0

• posted on 30 Dec 2019

1.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a

Skill development - Excellent

+2 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening, I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers,

Salary - Bad

+3 more

Senior Process Associate in Mumbai

Full Time

Procurement & Supply Chain Department

3.0

• posted on 30 Sep 2024

3.0

for Salary and Benefits

Likes

My Review is for DHL GSC Centre Vikhroli Mumbai, Not for DHL main office. DHL main office e.g. Supply chain is awesome company to work with as my friend loved to work there. Even I would love to go for Supply chain or DHL Main office but DHL GSC Centre is not so good.

Job security - Good

Dislikes

... check on employees, make them frustrated and leave the job as soon as possible. They think they can higher new college pass outs at low salary and work will be done as fluidly and efficiently as old employees doing it.

Promotions - Poor

+2 more

CS Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 10 Jun 2024

5.0

for Salary and Benefits

Likes

Good pay & globally a great company . Sad that backwards managers who needs us to bow down to his insults and ugly comments and supervisors that support it makes the lives of employees bad

Salary - Excellent

+1 more

Dislikes

The management in South India is backwards and plays heavy politics with employees, they create rumors of employees and use it again in appraisal .

Skill development - Bad

+3 more

Retail Executive in Mumbai

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 23 Sep 2023

4.0

for Salary and Benefits

Likes

Environment, learning new things about culture and about our product got lots of information about customs paperwork and about logistics and courier.. 👍

Salary - Good

+4 more

Dislikes

As I am working with third party payroll I disappointed by salary and also about the promotion. Salary should increase every year with good amount as increment..

see more salary related reviews

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DHL Express Customer Support Associate Salary FAQs

How the salary growth look like for a Customer Support Associate at DHL Express in India?

The salary growth for a Customer Support Associate at DHL Express depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at DHL Express:

Experience	Average Salary Range
1 year	₹1.6 Lakhs to ₹2.1 Lakhs per year
6 years	₹3.2 Lakhs to ₹4.0 Lakhs per year

and so on.

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DHL Express Customer Support Associate Salaries

DHL Express Customer Support Associate salary in India ranges between ₹1.8 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 DHL Express latest salaries received from various employees of DHL Express.