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FedEx Express Customer Service Associate salaries in India

Annual salary range
0 - 7 years exp.
₹2 Lakhs - ₹3.6 Lakhs
Salary of majority employees
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At par with the average Customer Service Associate Salary in Logistics Companies for 0 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 7 years exp. (21 salaries)
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₹2 L/yr - ₹3.6 L/yr

Procurement & Supply Chain
Customer Service Associate Salary
0 - 6 years exp. (3 salaries)
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₹2.3 L/yr - ₹3.3 L/yr

Last Updated: 30 Jan 2024

Companies similar to FedEx Express for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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GATI-KWE Customer Service Associate Salary

1 - 6 years exp. (176 salaries)

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₹1 L/yr - ₹4.5 L/yr

arrow icon 15% less
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Exl India Customer Service Associate Salary

0 - 4 years exp. (17 salaries)

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₹1.9 L/yr - ₹5.5 L/yr

arrow icon 11% more
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Maersk Customer Service Associate Salary

1 - 9 years exp. (16 salaries)

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₹2.8 L/yr - ₹8 L/yr

arrow icon 76% more
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₹1 L/yr - ₹2.5 L/yr

arrow icon 41% less
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₹3.4 L/yr - ₹4.7 L/yr

arrow icon 26% more
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₹2.8 L/yr - ₹5.9 L/yr

arrow icon 50% more
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₹2.2 L/yr - ₹2.3 L/yr

arrow icon 23% less
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₹4.5 L/yr - ₹6 L/yr

arrow icon 85% more
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₹3.3 L/yr - ₹7 L/yr

arrow icon 48% more
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Aramex Customer Service Associate Salary

4 - 10 years exp. (4 salaries)

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₹2.7 L/yr - ₹3.5 L/yr

arrow icon 4% more
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DP World Customer Service Associate Salary

2 - 8 years exp. (4 salaries)

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₹3.2 L/yr - ₹8 L/yr

arrow icon 119% more
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ElasticRun Customer Service Associate Salary

1 - 6 years exp. (4 salaries)

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₹1.8 L/yr - ₹3.3 L/yr

arrow icon 25% less
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₹2.8 L/yr - ₹6 L/yr

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₹3.6 L/yr - ₹7 L/yr

arrow icon 104% more
Customer Service Associate salary at FedEx Express ranges between ₹2 Lakhs to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 31 latest salaries received from various employees of FedEx Express.

Latest annual salaries shared by FedEx Express Customer Service Associate

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Experience wise FedEx Express Customer Service Associate salaries

Last Updated: 30 Jan 2024

Experience Avg Annual Salary
Fresher  (5 salaries)

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₹2.2 L/yr - ₹3.2 L/yr
1 year  (6 salaries)

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₹2 L/yr - ₹4.8 L/yr
2 years  (4 salaries)

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₹2.3 L/yr - ₹3.5 L/yr
3 years  (5 salaries)

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₹2.3 L/yr - ₹5.1 L/yr
4 years  (4 salaries)

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₹2 L/yr - ₹3.3 L/yr
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Similar Designation salaries in FedEx Express

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₹2.1 L/yr - ₹3.5 L/yr
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₹1.7 L/yr - ₹4.3 L/yr
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₹4 L/yr - ₹22 L/yr
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₹1.9 L/yr - ₹4.33 L/yr
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₹1.85 L/yr - ₹3.76 L/yr
Senior Associate Salary
(AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr
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₹2 L/yr - ₹3.5 L/yr
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₹1.5 L/yr - ₹4 L/yr
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₹2.45 L/yr - ₹4.32 L/yr
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₹2.4 L/yr - ₹5 L/yr

Salary related reviews for FedEx Express

4.5

Rated by 11 employees for salary & benefits

Customer Success, Service & Operations Department

4.0
  •  posted on 20 May 2018

3.0
 for  Salary and Benefits

Likes

...embers can not tolerate at all as well annoyed rules made for employees too bad. Salary on time! Too much office politics! Bad behavior of teammates! Different rules for each employee! Not much career oriented atmosphere! Feel helpless more of the time! Company is good but politics play by senior level staff not good at all!!apprical on time but as per work profile salary is too less

read more

Dislikes

Not happy with work culture

  • Promotions - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 29 Feb 2024

4.0
 for  Salary and Benefits

Likes

Professionalism is good well mannered people with good class and culture salary on 25th on time always

read more
  • Salary - Good
  • +2 more

Dislikes

No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

read more
  • Skill development - Bad
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Dec 2021

2.0
 for  Salary and Benefits

Likes

Good work culture and enviornment, its 5 days working here with plenty of leaves. Company policies are decent.

  • Job security - Good
  • +1 more

Dislikes

The compensation is very less and less scope of career growth here. The appraisals is very low here. Feedback are given but that should be implemented too.

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  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 16 Feb 2023

1.0
 for  Salary and Benefits

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

read more
  • Salary - Bad
  • +5 more

Customer Success, Service & Operations Department

5.0
  •  posted on 27 Mar 2021

5.0
 for  Salary and Benefits

Likes

... was 100% but after the pendemic they ramdown the process and we lost our jobs , though they had ask me to relocate some other city in the same post and with little hike in salary, which was not sufficient enough to survive since I am the only earning member in my family. It was just a badluck for me to left this company.

read more
  • Salary - Excellent
  • +4 more

Dislikes

Lossing my job after pendamic

  • Promotions - Poor
see more salary related reviews

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FedEx Express Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at FedEx Express ?
The average salary of a Customer Service Associate at FedEx Express in India typically ranges from ₹2.0 Lakhs to ₹3.6 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Service Associate at FedEx Express earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.6 Lakhs per year. Customer Service Associate Salaries at FedEx Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ FedEx Express employees in India.
What is the estimated take home salary of a Customer Service Associate at FedEx Express in India?
The estimated take-home salary of a Customer Service Associate at FedEx Express in India typically ranges from ₹20,471 to ₹22,127 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of FedEx Express. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than FedEx Express for Customer Service Associate in India?
DP World ₹3.2 Lakhs to ₹8.0 Lakhs per year
Xpo Logistics ₹3.6 Lakhs to ₹7.0 Lakhs per year
Maersk Line ₹4.5 Lakhs to ₹6.0 Lakhs per year
Maersk ₹2.8 Lakhs to ₹8.0 Lakhs per year
DHL Express ₹2.8 Lakhs to ₹5.9 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by FedEx Express, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to FedEx Express in India?
The salary of a Customer Service Associate at companies similar to FedEx Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

DSV - Global Transport and Logistics ₹3.3 Lakhs to ₹7.0 Lakhs per year
Shipco Transport ₹2.8 Lakhs to ₹6.0 Lakhs per year
TNT Express ₹3.4 Lakhs to ₹4.7 Lakhs per year
Exl India ₹1.9 Lakhs to ₹5.5 Lakhs per year
Aramex ₹2.7 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at FedEx Express in India?
The salary growth for a Customer Service Associate at FedEx Express depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at FedEx Express:

Experience Average Salary Range
Fresher ₹2.2 Lakhs to ₹3.2 Lakhs per year
1 year ₹2.0 Lakhs to ₹4.8 Lakhs per year
2 years ₹2.3 Lakhs to ₹3.5 Lakhs per year
3 years ₹2.3 Lakhs to ₹5.1 Lakhs per year
and so on.

Tell us how to improve this page.

FedEx Express Customer Service Associate salary in India ranges between ₹2 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 31 FedEx Express latest salaries received from various employees of FedEx Express.