FedEx Express Customer Service Associate Salaries by 30+ Employees (Updated 2025)

0 - 7 years exp.

₹2 Lakhs - ₹3.6 Lakhs

Salary of majority employees

At par with the average Customer Service Associate Salary in Logistics Companies for 0 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 7 years exp. (21 salaries)	₹2 L/yr - ₹3.6 L/yr
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Procurement & Supply Chain Customer Service Associate Salary 0 - 6 years exp. (3 salaries)	₹2.3 L/yr - ₹3.3 L/yr

Last Updated: 30 Jan 2024

Companies similar to FedEx Express for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
DHL Express Customer Service Associate Salary 2 - 7 years exp. (6 salaries)	₹2.8 L/yr - ₹5.9 L/yr 50% more
Ups Logistics Customer Service Associate Salary 2 - 9 years exp. (4 salaries)	₹3 L/yr - ₹8 L/yr 60% more
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Blue Dart Express Customer Service Associate Salary 0 - 6 years exp. (22 salaries)	₹1.8 L/yr - ₹4 L/yr 3% more
TNT Express Customer Service Associate Salary 3 - 7 years exp. (6 salaries)	₹3.4 L/yr - ₹4.7 L/yr 26% more
Aramex Customer Service Associate Salary 4 - 10 years exp. (4 salaries)	₹2.7 L/yr - ₹3.5 L/yr 4% more
GATI-KWE Customer Service Associate Salary 1 - 6 years exp. (175 salaries)	₹1 L/yr - ₹4.5 L/yr 19% less
DTDC Express Customer Service Associate Salary 0 - 5 years exp. (6 salaries)	₹1 L/yr - ₹2.5 L/yr 41% less
Delhivery Customer Service Associate Salary 0 - 7 years exp. (15 salaries)	₹1.8 L/yr - ₹5.5 L/yr 52% more	3 job openings
Maersk Customer Service Associate Salary 1 - 9 years exp. (16 salaries)	₹2.8 L/yr - ₹8 L/yr 76% more
Exl India Customer Service Associate Salary 0 - 3 years exp. (16 salaries)	₹1.9 L/yr - ₹6.4 L/yr 12% more
Mahindra Logistics Customer Service Associate Salary 1 - 7 years exp. (6 salaries)	₹2.2 L/yr - ₹2.3 L/yr 23% less
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Maersk Line Customer Service Associate Salary 2 - 6 years exp. (5 salaries)	₹4.5 L/yr - ₹6 L/yr 85% more
DSV - Global Transport and Logistics Customer Service Associate Salary 3 - 7 years exp. (5 salaries)	₹3.3 L/yr - ₹7 L/yr 48% more
DP World Customer Service Associate Salary 2 - 8 years exp. (4 salaries)	₹3.2 L/yr - ₹8 L/yr 119% more
ElasticRun Customer Service Associate Salary 1 - 6 years exp. (4 salaries)	₹1.8 L/yr - ₹3.3 L/yr 25% less
Shipco Transport Customer Service Associate Salary 1 - 3 years exp. (3 salaries)	₹2.8 L/yr - ₹6 L/yr 42% more
Xpo Logistics Customer Service Associate Salary 1 - 17 years exp. (3 salaries)	₹3.6 L/yr - ₹7 L/yr 104% more

Customer Service Associate salary at FedEx Express ranges between ₹2 Lakhs to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 31 latest salaries received from various employees of FedEx Express.

Experience wise FedEx Express Customer Service Associate salaries

Last Updated: 30 Jan 2024

Experience	Avg Annual Salary
Fresher (5 salaries)	₹2.2 L/yr - ₹3.2 L/yr
1 year (6 salaries)	₹2 L/yr - ₹4.8 L/yr
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2 years (4 salaries)	₹2.3 L/yr - ₹3.5 L/yr
3 years (5 salaries)	₹2.3 L/yr - ₹5.1 L/yr
4 years (4 salaries)	₹2 L/yr - ₹3.3 L/yr
5 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹3 L/yr
6 years (3 salaries)	₹2.4 L/yr - ₹3.5 L/yr
7 years (3 salaries)	₹1.3 L/yr - ₹3.6 L/yr

View all

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Senior Customer Service Executive Salary

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Salary related reviews for FedEx Express

4.5

Rated by 11 employees for salary & benefits

Customer Service Associate in New Delhi

Customer Success, Service & Operations Department

4.0

• posted on 20 May 2018

3.0

for Salary and Benefits

Likes

...embers can not tolerate at all as well annoyed rules made for employees too bad. Salary on time! Too much office politics! Bad behavior of teammates! Different rules for each employee! Not much career oriented atmosphere! Feel helpless more of the time! Company is good but politics play by senior level staff not good at all!!apprical on time but as per work profile salary is too less

Dislikes

Not happy with work culture

Promotions - Poor

+2 more

Customer Service Representative in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 29 Feb 2024

4.0

for Salary and Benefits

Likes

Professionalism is good well mannered people with good class and culture salary on 25th on time always

Salary - Good

+2 more

Dislikes

No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

Skill development - Bad

+2 more

Customer Service Representative in Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 21 Dec 2021

2.0

for Salary and Benefits

Likes

Good work culture and enviornment, its 5 days working here with plenty of leaves. Company policies are decent.

Job security - Good

+1 more

Dislikes

The compensation is very less and less scope of career growth here. The appraisals is very low here. Feedback are given but that should be implemented too.

Salary - Poor

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Feb 2023

1.0

for Salary and Benefits

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

Salary - Bad

+5 more

Senior Customer Service Executive in Kolkata

Customer Success, Service & Operations Department

5.0

• posted on 27 Mar 2021

5.0

for Salary and Benefits

Likes

... was 100% but after the pendemic they ramdown the process and we lost our jobs , though they had ask me to relocate some other city in the same post and with little hike in salary, which was not sufficient enough to survive since I am the only earning member in my family. It was just a badluck for me to left this company.

Salary - Excellent

+4 more

Dislikes

Lossing my job after pendamic

Promotions - Poor

see more salary related reviews

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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FedEx Express Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at FedEx Express?

Customer Service Associate salary at FedEx Express in India ranges between ₹2.0 Lakhs to ₹3.6 Lakhs for less than 1 year of experience to 7 years. According to our estimates it is 2% less than the average Customer Service Associate Salary in India. Salary estimates are based on 31 latest salaries received from various employees of FedEx Express India.

How does the salary of a Customer Service Associate at FedEx Express India compare with the average salary range for this job?

The average salary of a Customer Service Associate at FedEx Express is 2% less than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than FedEx Express to a Customer Service Associate in India?

DP World Customer Service Associate Salary - ₹3.2 Lakhs to ₹8.0 Lakhs per year
Xpo Logistics Customer Service Associate Salary - ₹3.6 Lakhs to ₹7.0 Lakhs per year
Maersk Line Customer Service Associate Salary - ₹4.5 Lakhs to ₹6.0 Lakhs per year
Maersk Customer Service Associate Salary - ₹2.8 Lakhs to ₹8.0 Lakhs per year
Ups Logistics Customer Service Associate Salary - ₹3.0 Lakhs to ₹8.0 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to FedEx Express in India?

Delhivery Customer Service Associate Salary - ₹1.8 Lakhs to ₹5.5 Lakhs per year
DHL Express Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.9 Lakhs per year
DSV - Global Transport and Logistics Customer Service Associate Salary - ₹3.3 Lakhs to ₹7.0 Lakhs per year
Shipco Transport Customer Service Associate Salary - ₹2.8 Lakhs to ₹6.0 Lakhs per year
TNT Express Customer Service Associate Salary - ₹3.4 Lakhs to ₹4.7 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at FedEx Express in India?

The estimated take-home salary of a Customer Service Associate at FedEx Express ranges between ₹20,471 per month to ₹22,127 per month in India. The take-home salary calculation is based on the average FedEx Express Customer Service Associate salary in India which ranges between ₹2.0 Lakhs to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at FedEx Express?

According to AmbitionBox, 40% of the FedEx Express Customer Service Associates reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 10 responses on AmbitionBox in last 2 years.

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FedEx Express Customer Service Associate Salaries

FedEx Express Customer Service Associate salary in India ranges between ₹2 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 31 FedEx Express latest salaries received from various employees of FedEx Express.