Exl India Customer Service Representative Salaries by 5 Employees (Updated 2025)

1 - 3 years exp.

₹2.4 Lakhs - ₹2.5 Lakhs

Low Confidence

Salary of majority employees

23% less than the average Customer Service Representative Salary in Logistics Companies for 1 - 3 years of experience

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Last Updated: 18 Jan 2025

Companies similar to Exl India for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
FedEx Express Customer Service Representative Salary 0 - 6 years exp. (51 salaries)	₹1.9 L/yr - ₹4.3 L/yr 27% more
Maersk Customer Service Representative Salary 5 - 16 years exp. (7 salaries)	₹4.5 L/yr - ₹7.9 L/yr 149% more
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TNT Express Customer Service Representative Salary 1 - 7 years exp. (7 salaries)	₹2.9 L/yr - ₹4 L/yr 29% more
GATI-KWE Customer Service Representative Salary 1 - 7 years exp. (7 salaries)	₹2 L/yr - ₹3.5 L/yr 18% more
Expeditors International Customer Service Representative Salary 2 - 7 years exp. (5 salaries)	₹2.9 L/yr - ₹3 L/yr 19% more
Blue Dart Express Customer Service Representative Salary 1 - 7 years exp. (5 salaries)	₹1.9 L/yr - ₹3.7 L/yr 24% more
DSV - Global Transport and Logistics Customer Service Representative Salary 2 - 5 years exp. (5 salaries)	₹1.5 L/yr - ₹6.9 L/yr 61% more
Aramex Customer Service Representative Salary 1 - 4 years exp. (4 salaries)	₹2.6 L/yr - ₹3.5 L/yr 27% more
DP World Customer Service Representative Salary 0 - 4 years exp. (4 salaries)	₹2.5 L/yr - ₹6 L/yr 104% more
DB Schenker Customer Service Representative Salary 3 - 7 years exp. (4 salaries)	₹8 L/yr - ₹10.8 L/yr 307% more
Agility Customer Service Representative Salary 2 - 6 years exp. (4 salaries)	₹2 L/yr - ₹7 L/yr 87% more
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DTDC Express Customer Service Representative Salary 0 - 3 years exp. (4 salaries)	₹1.4 L/yr - ₹3.2 L/yr 21% less
DHL Express Customer Service Representative Salary 1 - 13 years exp. (3 salaries)	₹3.2 L/yr - ₹9.5 L/yr 158% more

Customer Service Representative salary at Exl India ranges between ₹2.4 Lakhs to ₹2.5 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 5 latest salaries received from various employees of Exl India.

Experience wise Exl India Customer Service Representative salaries

Last Updated: 18 Jan 2025

Experience	Avg Annual Salary
1 year (3 salaries)	₹2.4 L/yr - ₹2.5 L/yr
2 years (AmbitionBox Estimate)	₹1 L/yr - ₹2.5 L/yr
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3 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹4.4 L/yr

Similar Designation salaries in Exl India

Customer Service Executive Salary

(55 salaries)

₹1 L/yr - ₹5.5 L/yr

Customer Service Associate Salary

(17 salaries)

₹1.85 L/yr - ₹5.5 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹7 L/yr - ₹9 L/yr

Customer Service Officer Salary

(4 salaries)

₹2.3 L/yr - ₹6 L/yr

Customer Care Executive Salary

(87 salaries)

₹1.3 L/yr - ₹4.5 L/yr

Customer Support Executive Salary

(11 salaries)

₹2.3 L/yr - ₹3.5 L/yr

Customer Support Associate Salary

(3 salaries)

₹1.3 L/yr - ₹2.3 L/yr

Senior Customer Service Executive Salary

(12 salaries)

₹1.8 L/yr - ₹4.5 L/yr

Senior Associate Salary

(558 salaries)

₹1.4 L/yr - ₹7.68 L/yr

Sales Executive Salary

(3 salaries)

₹2.7 L/yr - ₹4 L/yr

Salary related reviews for Exl India

3.8

Rated by 2 employees for salary & benefits

Customer Service Representative in Pune

Sunshine Department

4.0

• posted on 20 Nov 2019

4.0

for Salary and Benefits

Likes

It's a good company to work with, but the pay is very less as per the process i was in .

Salary - Good

+3 more

Dislikes

Management Increment is way too less No night allowance even if you are doing graveyard shift If u want things according to you be very close to managers

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

Job security - Excellent

Dislikes

You can work and grow here if you are a managers pet.

Promotions - Poor

+3 more

Customer Care Executive in Noida

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 12 Sep 2024

4.0

for Salary and Benefits

Likes

... work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.

Salary - Good

+5 more

Dislikes

slow process of appraisal and salary hikes....

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Jul 2024

2.0

for Salary and Benefits

Likes

...and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

Dislikes

Worst work culture ever in the organisation

Salary - Poor

+6 more

Senior Associate in Noida

Full Time

Engineering - Software & QA Department

5.0

• posted on 24 Nov 2022

5.0

for Salary and Benefits

Likes

First of all I am speechless for this company. I worked here for 7 years and trust me it is one and only company where I have not feel any stress for 7 seconds. One of the best place to work in across NCR. Awesome experience and if I get an opportunity to work as a QA or Business Analyst so I will definitely work always.

Salary - Excellent

+6 more

Dislikes

Salary packages are not too much as per costliness but I would say that comfort and money can not earn at one place.

see more salary related reviews

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Exl India Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Exl India ?

The average salary of a Customer Service Representative at Exl India in India typically ranges from ₹2.4 Lakhs to ₹2.5 Lakhs per year, depending on experience (from 1 year to 3 years).

The top 10% of Customer Service Representative at Exl India earn more than ₹2.5 Lakhs per year, and the top 1% earn over ₹2.5 Lakhs per year. Customer Service Representative Salaries at Exl India can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Exl India employees in India.

What is the estimated take home salary of a Customer Service Representative at Exl India in India?

The estimated take-home salary of a Customer Service Representative at Exl India in India typically ranges from ₹17,060 to ₹18,767 per month. This is based on the average salary range of ₹2.4 Lakhs to ₹2.5 Lakhs per year for employees with experience ranging from 1 year to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Exl India. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Exl India for Customer Service Representative in India?

DB Schenker	₹8.0 Lakhs to ₹10.8 Lakhs per year
DHL Express	₹3.2 Lakhs to ₹9.5 Lakhs per year
Maersk	₹4.5 Lakhs to ₹7.9 Lakhs per year
DP World	₹2.5 Lakhs to ₹6.0 Lakhs per year
Agility	₹2.0 Lakhs to ₹7.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Exl India, depending on the role and experience level.

What is the salary of a Customer Service Representative in companies similar to Exl India in India?

The salary of a Customer Service Representative at companies similar to Exl India in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

DSV - Global Transport and Logistics	₹1.5 Lakhs to ₹6.9 Lakhs per year
TNT Express	₹2.9 Lakhs to ₹4.0 Lakhs per year
FedEx Express	₹1.9 Lakhs to ₹4.3 Lakhs per year
Aramex	₹2.6 Lakhs to ₹3.5 Lakhs per year
Blue Dart Express	₹1.9 Lakhs to ₹3.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Representative at Exl India in India?

The salary growth for a Customer Service Representative at Exl India depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at Exl India:

Experience	Average Salary Range
1 year	₹2.4 Lakhs to ₹2.5 Lakhs per year
2 years	₹1.0 Lakhs to ₹2.5 Lakhs per year
3 years	₹2.4 Lakhs to ₹4.4 Lakhs per year

and so on.

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Exl India Customer Service Representative Salaries

Exl India Customer Service Representative salary in India ranges between ₹2.4 Lakhs to ₹2.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Exl India latest salaries received from various employees of Exl India.