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Exl India Customer Care Executive Reviews

based on 38 reviews
Updated 26 Jun, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.7

Company culture

3.6

Job Security

3.5

Skill development

3.4

Work Satisfaction

3.4

Work-Life balance

3.2

Promotions/Appraisal

3.2

Salary & Benefits

Top Mentions in Exl India Customer Care Executive Reviews

38 reviews found

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People also ask about Exl India's Customer Care Executives

How is Exl India to work for?
Exl India is rated 3.6 out of 5, based on 38 reviews by employees on AmbitionBox. Exl India is known for Company culture which is rated at the top and given a rating of 3.7. However, Salary & Benefits is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Exl India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Exl India?
According to AmbitionBox ratings, Exl India employees rate its salary and benefits as 3.2 out of 5. You can know more about Exl India Salaries at AmbitionBox
How is the work culture at Exl India?
Work culture is rated 3.7 at Exl India by 38 employees. While job security is rated 3.6 and work-life balance is rated 3.4 at Exl India. Read detailed reviews by employees of Exl India on AmbitionBox.

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Gender Based Ratings for Exl India Customer Care Executive

based on 34 reviews
4.4
Rated by 17 Women

Rated 4.6 for Company Culture and 4.3 for Job Security

women
2.5
Rated by 17 Men

Rated 3.1 for Skill Development and 2.7 for Job Security

men

Working Days for Exl India Customer Care Executive

based on 38 reviews
Monday to Friday
78%
Monday to Saturday
11%
Rotational Shift
7%
Alternate Saturday off
4%

Work Timings for Exl India Customer Care Executive

based on 38 reviews
Flexible timing
Strict (12.30am - 9.30pm)
Strict (8pm - 5am)
56%
11%
4%
29% employees reported other strict timings

Shift Timings for Exl India Customer Care Executive

based on 38 reviews
Day shift
Night shift
62%
38%

Business Travel for Exl India Customer Care Executive

based on 38 reviews
No travel
81%
Within city
14%
Within country
5%
Exl India Customer Care Executive Salary
based on 86 salaries
₹1.3 L/yr - ₹4 L/yr
At par with the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
4 total responses
+4 more benefits
Compare Exl India with

Genpact

3.9
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WNS

3.4
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TCS

3.7
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Infosys

3.7
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