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Exl India

Compare

3.5

based on 1.5k Reviews

Filter reviews by

Exl India Customer Care Executive Pune Reviews

based on 9 reviews

Updated 26 Jun, 2024

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.6

Job Security

3.5

Company culture

3.2

Skill development

3.0

Work-Life balance

3.0

Work Satisfaction

2.8

Promotions/Appraisal

2.8

Salary & Benefits

9 reviews found

Sort by: Popular

Customer Care Executive in Pune

Full Time

Labour Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Jun 2024

Likes

False hopes, mental illness,physically drained.

Dislikes

Useless company only created pressure and stress. You can only work in this company if you are done with your life. You will see people fainting, heart attacks, eye bleeding and brain hamrage cases on the floor. You will be also asked for do ot and will not be paid. The manager will treat you like a dog.

Customer Care Executive in Pune

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 29 May 2023

Likes

Friendly Environment....Good Support Team Members & Activities are really good

Dislikes

I have Nothing to share about dislike because EXL is the best company....But unfortunately my manager is not good...

Work Details

Work policy: In a month need to be 1 week from office and 3 weeks from Office or it can be equal 2 weeks from office and 2 week's from home

Work days: Monday to Friday (Flexible Timings)

Customer Care Executive in Pune

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 21 Nov 2022

Likes

.management is supportive and free work culture

Dislikes

Company not Valuing tenure employees, not doing market correction in salary

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Nov 2021

Likes

Working environment is best

Dislikes

Salary

Work Details

Best

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 19 Oct 2020

Likes

Takes care of employees

Dislikes

Lack of Management

Work Details

Work timings: Flexible Timings

Customer Care Executive in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Aug 2020

Likes

It's good for all.

Dislikes

All good

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Customer Care Executive in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Sep 2020

Likes

Very helpful

Dislikes

All things are good

Work Details

Very nice

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Exl India.

Customer Care Executive in Pune

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Jul 2018

Likes

I like employee rehire policy

Dislikes

Growth is slow

Work Details

It will be great working experience

Discover interview dos and don'ts from real experiences

Customer Care Executive in Pune

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 23 May 2019

Likes

good logistic system,good environment

Dislikes

Salary/appraisal

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Engineering - Software & QA

Trying to switch after 8 years

I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Exl India reviews submitted by Exl India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Exl India is the right company for you. 100% of employees reported the...Read more