Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Exl India

Compare

3.5

based on 1.6k Reviews

Filter reviews by

Exl India Senior Customer Service Executive Pune Reviews

Updated 8 Oct, 2024

Overall Rating

3.0/5

based on 7 reviews

Rating distribution

1 (14.3%)

3 (42.9%)

1 (14.3%)

0 (0%)

2 (28.6%)

Category Ratings

3.2

Job security

3.1

Company culture

3.1

Salary

3.1

Work-life balance

3.1

Skill development

3.0

Promotions

3.0

Work satisfaction

What employees say about Exl India?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

40% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

1 reviews

3.0

Rated by Men

6 reviews

Jobseekers also viewed

Genpact Reviews

3.9

• 30.5k reviews

WNS Reviews

3.4

• 10.8k reviews

TCS Reviews

3.7

• 86.6k reviews

Infosys Reviews

3.7

• 37.7k reviews

HCLTech Reviews

3.5

• 34.8k reviews

Tech Mahindra Reviews

3.5

• 34k reviews

Cognizant Reviews

3.8

• 48.4k reviews

Accenture Reviews

3.9

• 54.3k reviews

Capgemini Reviews

3.8

• 40.1k reviews

IBM Reviews

4.0

• 21.5k reviews

Wipro Reviews

3.7

• 51.4k reviews

LTIMindtree Reviews

3.8

• 20.3k reviews

DXC Technology Reviews

3.7

• 9.7k reviews

Mphasis Reviews

3.4

• 8k reviews

NTT Data Information Processing Services Reviews

4.0

• 2.7k reviews

Sutherland Global Services Reviews

3.6

• 6.7k reviews

Hexaware Technologies Reviews

3.6

• 5.6k reviews

HCL Group Reviews

3.7

• 5.4k reviews

eClerx Reviews

3.3

• 4.8k reviews

HCL Infosystems Reviews

3.9

• 1.5k reviews

7 reviews found

Sort by: Popular

Senior Customer Service Executive in Pune

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Jul 2024

Likes

Worst... nothing much to like about this company....a waste of time.....they use you to stabilize the process and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

Dislikes

Worst work culture ever in the organisation

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Executive in Pune

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Oct 2024

Likes

Good going

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Good going. No suchlike I

Senior Customer Service Executive in Pune

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Feb 2023

Likes

I am really feel proud to be part of exl .I have had great and healthy journey with exl.I have gotten knowledge and experience in this company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Pune

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Mar 2023

Likes

Nothing

Dislikes

Exit policy is like an harrasment

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Pune

Full Time

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jan 2023

Likes

I would refer for candidates who are wasting time there let it be the hire and fire situation. No company is going to hire you, Please dont pay any monetary amount for the same.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I did not like about recent lay offs where people are starving to death.

Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Pune

Full Time

Insurance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Mar 2018

Likes

Work environment is good in Exl.

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary and appraisal not getting good.

Work Details

Exciting

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Pune

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Jun 2019

Likes

Good company

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Never get indian holiday and also UK holiday

Salary - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Return to all reviews

You are reading trusted reviews. Keep reading to find out more about Exl India.

Top trending discussions

View All

Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

Got a question about Exl India?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Exl India Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Exl India reviews submitted by Exl India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Exl India is the right company for you. 100% of employees reported the...Read more