FedEx Express is rated
4.4 out of 5 stars on
AmbitionBox, based on 25 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
FedEx Express is rated
4.4 out of 5 stars on
AmbitionBox, based on 25 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
25 reviews found
Sort by:
Popular
Customer Care Executive in
Pune
Customer service associate Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 06 Jul 2021
Likes
Learning and development specialists was very good interactive learning.
Dislikes
Manager name as Dominic he think that he was giving to salary to employees. Very rude behavior. No career growth do only cut copy paste work .pathetic no learning at all .
Getting approval for leaves whenever required . Can balance your personal and professional in an appropriate manner.
Dislikes
The domestic process got shut down suddenly
Work Details
Work timings: Strict Timings
Customer Care Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 May 2022
Likes
Fedex is growing company which gives the opportunity for self growth. And it is employee centric organisation.
Dislikes
No complaints 😊
Customer Care Executive in
Mumbai
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 29 Jan 2022
Likes
I like to hear the customer and solve their queries on time .I really enjoyed working With FedEx
Dislikes
NA
Work Details
Happy working with FedEx
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mumbai
Customer Service Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jan 2021
Likes
They did not remove any employees while other companies had laid off their employees . Still supporting with educational fees and other learning options
Dislikes
Best place to work
Work Details
Best
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2021
Likes
Good company for freshers.
Customer Care Executive in
Kolkata
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 22 Jan 2021
Likes
Nothing..No job security.
Dislikes
We all lost our job .2021.
Work Details
Terrible
Work timings: Strict Timings
Customer Care Executive in
Kolkata
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2021
Likes
Work Culture
Work Details
Work days: Rotational Shift
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Chennai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Sep 2020
Likes
Most Satisfying work environment
Dislikes
I haven't felt any discomfort poo
Work Details
Most Great experience
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Mumbai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Jul 2020
Likes
The management here is good if you do your work properly
Dislikes
Lot of calls
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Csa Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Nov 2019
Likes
I'm looking for re -joining but however I'm not able join due to personal issues it's good company for new beingers
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about FedEx Express's Customer Care Executives
How is FedEx Express to work for?
FedEx Express is rated 4.4 out of 5, based on 25 reviews by employees on AmbitionBox.
FedEx Express is known for Company culture which is rated at the top and given a rating of 4.6. However, Career growth is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at FedEx Express read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at FedEx Express?
According to AmbitionBox ratings, FedEx Express employees rate its salary and benefits as 3.9 out of 5. You can know more about FedEx Express Salaries at AmbitionBox
How is the work culture at FedEx Express?
Work culture is rated 4.6 at FedEx Express by 25 employees. While job security is rated 4.2 and work-life balance is rated 4.3 at FedEx Express. Read detailed reviews by employees of FedEx Express on AmbitionBox.
Tell us how to improve this page.
FedEx Express Customer Care Executive Reviews by Locations