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Yusen Logistics Senior Customer Service Executive Interview Questions and Answers
Yusen Logistics Senior Customer Service Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Customer related and pickup and delivery follow
- Ans. I have arrange proper time delivery and pickup
- Q2. Customer any material damage related
- Ans. I have prompt response for customer
Interview Preparation Tips
- Customer Handling
- Communication Skills
- Project Management
- customer support
- MS Office
- Accounting
- Javascript
- Finance
Interview questions from similar companies
Assistant Manager Interview Questions & Answers
DSV - Global Transport and Logistics
posted on 20 Mar 2022
I applied via Approached by Company and was interviewed before Mar 2021. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me about yourself.
- Ans.
I am a highly motivated and experienced professional with a strong background in management and leadership.
Over 5 years of experience in management roles
Proven track record of successfully leading teams and achieving targets
Excellent communication and problem-solving skills
Strong organizational and time management abilities
Ability to adapt quickly to changing environments
Example: As a Manager at XYZ Company, I successf...
- Q2. Share details of your previous job.
- Ans.
I worked as a Sales Associate at XYZ Retail Store.
Assisted customers in finding and purchasing products.
Managed inventory and restocked shelves.
Handled cash transactions and operated the cash register.
Provided excellent customer service and resolved any issues or complaints.
Collaborated with team members to achieve sales targets.
Trained new employees on store policies and procedures.
- Q3. Why are you looking for a change?
- Ans.
I am looking for a change to further develop my skills and take on new challenges.
Seeking new opportunities for growth and advancement
Interested in expanding my knowledge and experience
Want to take on more responsibility and leadership roles
Looking for a company with a strong culture and values
Desire to work in a different industry or with a different product/service
- Q4. What is your family background?
- Ans.
My family background is diverse and has shaped me into a well-rounded individual.
My parents come from different cultural backgrounds, which has exposed me to different traditions and perspectives.
I have siblings who have pursued various career paths, which has taught me the value of individuality and following one's passion.
My extended family is spread across different countries, allowing me to appreciate different cul...
(1 Question)
- Q1. Question's related to product and trade
Interview Preparation Tips
Be positive
Be well dressed
Be attentive and answer only the asked objectives.
(1 Question)
- Q1. Please tell about your last company metrics that you handeled
I was interviewed before Jan 2022.
(2 Questions)
- Q1. Having Past 5 years Experience with DHL warehousing
- Q2. Confused relating this question
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.
About operationally , Safety & 5s
(2 Questions)
- Q1. What is the get together?
- Ans. As a discussion all over the people
- Q2. Get together means one type of outbound discussion
Interview Preparation Tips
- SOP
Selected
I applied via Campus Placement and was interviewed before Jun 2023. There were 2 interview rounds.
20minutes GD with a group of 5candidate related to Logistic topic
(1 Question)
- Q1. About yourself & Company
(3 Questions)
- Q1. WMOS & Sap analyse
- Q2. Inventory releted
- Q3. Cycle audit & WMOS vs SAp
- Ans.
Cycle audit & WMOS vs SAP involves comparing inventory management systems for efficiency and accuracy.
Cycle audit involves counting a subset of inventory items on a regular basis to ensure accuracy.
WMOS (Warehouse Management Operating System) is a software system that helps manage warehouse operations.
SAP is an enterprise resource planning software that includes inventory management functionality.
Comparing cycle audit ...
Skills evaluated in this interview
(2 Questions)
- Q1. Tell me about yourself
- Q2. Your experience and education background
- Ans.
I have a Bachelor's degree in Business Administration and 5 years of experience in retail management.
Bachelor's degree in Business Administration
5 years of experience in retail management
Managed a team of 15 employees at previous job
Implemented successful sales strategies to increase revenue
Interview Preparation Tips
Selected
I was interviewed before Feb 2024.
(1 Question)
- Q1. Different between zero rated supply and exempt supply
- Ans.
Zero rated supply is taxable but at a rate of 0%, while exempt supply is not taxable at all.
Zero rated supply is a taxable supply on which the rate of tax is 0%, meaning that the supplier can claim input tax credit on related expenses.
Exempt supply is not subject to tax at all, meaning that the supplier cannot claim input tax credit on related expenses.
Examples of zero rated supply include exports and supplies to Speci...
I applied via Recruitment Consultant and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. How many type of pickups?
- Ans.
There are several types of pickups used in various industries and vehicles.
Pickups can refer to different things depending on the context, such as guitar pickups, truck pickups, or package pickups.
In the automotive industry, pickups can be categorized into compact pickups, mid-size pickups, and full-size pickups.
Some popular pickup truck models include Ford F-150, Chevrolet Silverado, and Toyota Tacoma.
In the music ind...
- Q2. Booking parameters
- Q3. How you manage team
Interview Preparation Tips
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Yusen Logistics Senior Customer Service Executive Interview Process
based on 1 interview
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Yusen Logistics Senior Customer Service Executive Reviews and Ratings
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Rating in categories
|
Assistant Manager
117
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Senior Executive
115
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Executive
100
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Operations Executive
87
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Deputy Manager
54
salaries
| ₹0 L/yr - ₹0 L/yr |
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