4 IGT Solutions Customer Service Associate (Csa) Interview Questions & Answers | Complete Prep Guide 2025

IGT Solutions Customer Service Associate (Csa) Interview Experiences

1 interview found

Customer Service Associate (Csa) Interview Questions & Answers

Anonymous

posted on 13 May 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me something about you

Ans.

I am a dedicated and empathetic customer service associate with excellent communication skills.

I have 3 years of experience in customer service, where I have honed my problem-solving and conflict resolution skills.
I am highly skilled in handling customer inquiries and complaints, ensuring customer satisfaction.
I am a good listener and have the ability to empathize with customers, making them feel heard and valued.
I am ...

Answered by AI

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Round 3 - Technical

(1 Question)

Q1. Very good knowledge

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Round 4 - One-on-one

(2 Questions)

Q1. Asking how to give satisfaction client

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Q2. Did you know about products and how to managed good quality.

Ans.

Yes, I have knowledge about the products and how to maintain good quality.

I have experience in handling various products and ensuring their quality standards are met.
I am familiar with quality control procedures and have implemented them in my previous roles.
I am always willing to learn and adapt to new products and quality standards.
For example, in my previous job as a retail associate, I was responsible for checking ...

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Interview questions from similar companies

Customer Service Associate (Csa) Interview Questions & Answers

Wipro

Anonymous

posted on 27 Dec 2020

I applied via Company Website and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Why we hire you ?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you are going for interviews be confident on yourself and give your best that you are the one and perfect for this job role

Customer Service Associate (Csa) Interview Questions & Answers

TCS

Anonymous

posted on 2 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Why do you want to join TCS

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest. Don't lie about anything.

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 21 Dec 2020

I applied via Walk-in and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Tell me something about yourself

View 9 more answers

Q2. Why did u left ur last company

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Q3. How much salary did u expect

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Interview Preparation Tips

Interview preparation tips for other job seekers - Simply rounds will be there till the client round and the client round will be on telephone and Client normally check your gramticaly mistakes and your pronounciation and simple you'll select if u have a good communication skill and confidence you need confidence

Customer Service Associate (Csa) Interview Questions & Answers

Mphasis

Anonymous

posted on 8 Jan 2018

I applied via Other

Interview Preparation Tips

General Tips: Interview is the almost divieded in 5 rounds self entro ,computr knowlege,group discution , writen test,finaly Hr introgate
Skills: Communication
Duration: <1 week

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 28 Jun 2021

Interview Questionnaire

1 Question

Q1. What is the biggest waterfall in the world

Add your answer

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 20 May 2022

I applied via Company Website and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. They can be asked anykind of questions so be prepared for that

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and had to be witha smile

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 23 Oct 2021

I applied via Walk-in and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. About my self work experience and knowledge

Add your answer

Q2. Know about your self goood communication knowledge of computer

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have good knowledge and communication skil and

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 17 Jan 2021

Interview Questionnaire

5 Questions

Q1. Tell me about your self

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Q2. Daily routine

Add your answer

Q3. Last destination

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Q4. Read about the profile for which u are going for an interview

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Q5. In interviews, always be confident, have active listening, what exactly interviewer is asking u, listen to them and answer to all the questions with full of confidence, keep a smile on your face, beca...

Add your answer

Customer Service Associate (Csa) Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 30 Mar 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me about yourself, what is customer service. Tell me about your daily routine

Ans. I told him about my self, customer is type of services where a customer service provide helps to customers and try resolve the concern as soon as possible understanding the problem resolving the concern empathised him.

Answered Anonymously

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Q2. What is dabit card, read the sentences

Ans.

A debit card is a payment card that allows the cardholder to make purchases by deducting funds directly from their bank account.

A debit card is linked to a bank account and can be used to make purchases at various merchants.
Unlike a credit card, a debit card does not allow the cardholder to borrow money.
When a transaction is made using a debit card, the funds are immediately deducted from the cardholder's bank account.
...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Have to make patience and have to give answer in a better way in sentences not in words . Or have to be confident on the front of HR

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Service Associate (Csa) interview?

IGT Solutions interview process usually has 4 rounds. The most common rounds in the IGT Solutions interview process are Resume Shortlist, HR and Technical.

What are the top questions asked in IGT Solutions Customer Service Associate (Csa) interview?

Some of the top questions asked at the IGT Solutions Customer Service Associate (Csa) interview -

Did you know about products and how to managed good quali...read more
Asking how to give satisfaction cli...read more
Very good knowle...read more

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