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Amazon Web Services Customer Service Associate Interview Questions and Answers
Amazon Web Services Customer Service Associate Interview Experiences
3 interviews found
Anonymous
Aptitude test, English grammer communication
(2 Questions)
- Q1. About yourself, leadership principles
- Q2. Previous experience
Selected
I applied via Company Website and was interviewed before Jul 2022. There were 3 interview rounds.
There are question in 1st section of Verbal (easy to moderate). After clearing that a kind of Psychometric test which is just depend on you behavior or what you are. In last if you cleared all these There is versant test.
(2 Questions)
- Q1. HR round. One on one discussion which is quite easy and basic Q&A e.g. About yourself, past experience, what do you know about amazon etc.
- Q2. What do you know About Customer service?
- Ans.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is about meeting the needs and expectations of customers.
It involves effective communication and problem-solving skills.
Customer service can be provided through various channels such as phone, email, chat, or in-person.
It is important to be patient, empathetic, and courteous when dealing with cu...
I applied via Apna Jobs and was interviewed before Oct 2022. There were 3 interview rounds.
Just English and logical questions
(3 Questions)
- Q1. All focused on basic English communication
- Q2. All about yourself
- Q3. Last travel experience
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced customer service professional with a passion for helping others.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I am a strong communicator and problem-solver
I am committed to providing excellent service and building positive relationships with customers
- Q2. Tell about our company?
- Ans.
Our company is a leading provider of customer service solutions in the retail industry.
Founded in 2005
Headquartered in New York City
Specializes in providing personalized customer service experiences
Works with top retail brands such as Macy's and Nordstrom
Interview Preparation Tips
General Questions regarding your experience in customer support
(1 Question)
- Q1. Introduction What is your Memorable day Speak something about your college days in hindi Are you comfortable with night shift What is your salary expectation.
(1 Question)
- Q1. Verbal questions Communication skills testing
I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What do you in leisure time
- Ans.
In my leisure time, I enjoy reading books, playing sports, and spending time with family and friends.
Reading books
Playing sports
Spending time with family and friends
- Q2. Just make you answer very soft and convenient. Ex- I use to play game or watch movies....again they will ask you to talk something about game if you tell them game if movie they will ask you what is you la...
- Q3. Person test
- Q4. Try to speak clear and accurate.
I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. She asked jst my personal details and the notice period about my work and replied her according to that but later the consultant from kvc replied me tht u r not shortlisted after asking her so many times a...
- Q2. But when we are looking for some new firm to join we have to serve the notice period but she was like so rude I don't know who she was at least b professional while taking interview
Interview Preparation Tips
Tanmayi Sai
(1 Question)
- Q1. Self intro roles and responsibilities
I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Everything was great. Not much hard.
Interview Preparation Tips
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Amazon Web Services Customer Service Associate Reviews and Ratings
based on 8 reviews
Rating in categories
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Digital Associate
290
salaries
|  ₹2 L/yr - ₹4 L/yr |
|
Cloud Support Engineer
258
salaries
| ₹10 L/yr - ₹33.3 L/yr |
|
Cloud Support Associate
158
salaries
| ₹7.5 L/yr - ₹21.8 L/yr |
|
Cloud Engineer
90
salaries
| ₹8.1 L/yr - ₹36 L/yr |
|
Solution Architect
84
salaries
| ₹25 L/yr - ₹87.4 L/yr |
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