Amazon Web Services Customer Service Associate Interview Questions and Answers

Aptitude test, English grammer communication

Q1. About yourself, leadership principles
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Q2. Previous experience
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There are question in 1st section of Verbal (easy to moderate). After clearing that a kind of Psychometric test which is just depend on you behavior or what you are. In last if you cleared all these There is versant test.

Q1. HR round. One on one discussion which is quite easy and basic Q&A e.g. About yourself, past experience, what do you know about amazon etc.
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Q2. What do you know About Customer service?
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is about meeting the needs and expectations of customers.

• It involves effective communication and problem-solving skills.

• Customer service can be provided through various channels such as phone, email, chat, or in-person.

• It is important to be patient, empathetic, and courteous when dealing with cu...read more
Answered by AI
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Just English and logical questions

Q1. All focused on basic English communication
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Q2. All about yourself
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Q3. Last travel experience
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