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Amazon Web Services Cloud Support Associate Interview Questions and Answers

Updated 22 Sep 2024

Amazon Web Services Cloud Support Associate Interview Experiences

5 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

OS, Networking and DBMS MCQs

Round 2 - One-on-one 

(1 Question)

  • Q1. Operating system questions, programming questions and troubleshooting
Round 3 - One-on-one 

(1 Question)

  • Q1. Computer Networks
Round 4 - HR 

(1 Question)

  • Q1. Managerial situation based questions and project discussions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Name a time you faced a challenge and how did you overcome it?
  • Ans. 

    I faced a challenge when troubleshooting a complex networking issue.

    • Identified the root cause by analyzing network logs and configurations

    • Collaborated with team members to brainstorm solutions

    • Implemented a step-by-step plan to resolve the issue

    • Tested the solution thoroughly before closing the ticket

  • Answered by AI
  • Q2. What are your weaknesses and what are your strengths?
  • Ans. 

    My weakness is that I can be overly critical of my own work, but my strength is my attention to detail and problem-solving skills.

    • Weakness: Overly critical of my own work

    • Strength: Attention to detail

    • Strength: Problem-solving skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly behavioral questions

Cloud Support Associate Interview Questions Asked at Other Companies

asked in Amazon
Q1. String Palindrome Verification Given a string, your task is to de ... read more
asked in Amazon
Q2. What problem statements related to networking were you asked in y ... read more
Q3. Can you explain the various operating system concepts you studied ... read more
Q4. Can you explain the key operating system concepts you studied in ... read more
asked in Accenture
Q5. What is difference b/w Drop and delete command in SQL?

I applied via Approached by Company and was interviewed in Mar 2022. There were 5 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Online assessment checks how you work like hiw to handle priority, etc and also technical mcqs on networking and linux or windows or os and your behavioural assessment.
Round 2 - Technical 

(1 Question)

  • Q1. Second round was of os and gives you option for linux and windows and also asks about os fundamentals and go indepth.
Round 3 - Technical 

(1 Question)

  • Q1. Third round was of networking and here also goes indepth about everything so be prepared thoroughly. no mercy.
Round 4 - Behavioral 

(1 Question)

  • Q1. Here the manager will ask situation based questions and evaluate your personality according to amazon leadership principles.
Round 5 - HR 

(1 Question)

  • Q1. Well its our right to negotiate and I did and be polite and thankful and remember we have to fight for our right not in actual sense but in a verbal sense like to ask more if possible. and it worked for me...

Interview Preparation Tips

Interview preparation tips for other job seekers - be thorough and deep in technical knowledge they go very deep. and be polite, witty and thankful in hr round.

I was interviewed in Oct 2021.

Round 1 - Coding Test 

(1 Question)

Round duration - 90 minutes
Round difficulty - Medium

Business Related, personality test, technical mcq, role preference

  • Q1. Can you explain the various operating system concepts you studied in college, as well as the port numbers and different protocols at each layer of the OSI model?
  • Ans. 

    Tip 1 : Google is the best source to read about OS
    Tip 2 : Do not rush, understand each topic in detail and how it works otherwise no point in studying 
     

  • Answered Anonymously
Round 2 - Video Call 

(1 Question)

Round duration - 45 minutes
Round difficulty - Medium

Early in the morning, it continued for 45 mins out of which 20 is reserved for checking the coding knowledge of the person. Booting process is a frequently asked question. Interviewer was polite and calm.

  • Q1. Can you explain the key operating system concepts you studied in college, including port numbers and the different protocols at each layer of the OSI model?
  • Ans. 

    Tip 1 : Google is the best source to read about OS
    Tip 2 : do not rush, understand each topic in detail and how it works otherwise no point in studying 
     

  • Answered Anonymously
Round 3 - Video Call 

Round duration - 45 minutes
Round difficulty - Medium

Early in the morning, it continued for 45 mins and networking was asked. Troubleshooting commands for network congestion Interviewer was polite and calm.

Round 4 - HR 

Round duration - 45 minutes
Round difficulty - Medium

In the evening, it continued for 45 mins in which they checked your principles and do they align with Amazon principles. Interviewer was polite and calm.

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from Bharati Vidyapeeth's College of Engineering. I applied for the job as Cloud Support Associate in BangaloreEligibility criteriaAbove 6.5 CGPA and BTech or equivalent degreeAmazon Web Services (AWS) interview preparation:Topics to prepare for the interview - Networking, Operating System, Coding Basics, Previous Projects, Previous experience tech stack.Time required to prepare for the interview - 0.5 monthInterview preparation tips for other job seekers

Tip 1 : Go through all the topics in a series in detail, don’t panic
Tip 2 : Prepare for interviews based of previous experience of other people and depending on the requirement of the company you are applying. Not every company requires the same skill set

Application resume tips for other job seekers

Tip 1 : Elaborate on projects and previous experience 
Tip 2 : Don’t clutter, mention only details relevant for the company

Final outcome of the interviewSelected

Skills evaluated in this interview

Amazon Web Services interview questions for designations

 Cloud Support

 (1)

 Cloud Support Engineer

 (14)

 Cloud Support Analyst

 (1)

 Cloud Engineer

 (2)

 Technical Support Associate

 (2)

 Seller Support Associate

 (1)

 Device Associate

 (2)

 Software Test Associate

 (1)

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. The first round is on OS which will be on Windows or Linux
Round 3 - Technical 

(1 Question)

  • Q1. The second round will be on networking

Interview Preparation Tips

Topics to prepare for Amazon Web Services Cloud Support Associate interview:
  • OS
  • Networking
  • AWS practitioner
Interview preparation tips for other job seekers - the third round will be a managerial round which will be conducted on AWS principles

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is difference b/w Drop and delete command in SQL?
  • Ans. 

    Drop command removes a table from the database while delete command removes specific rows from a table.

    • DROP command is used to remove an entire table from the database

    • DELETE command is used to remove specific rows from a table based on a condition

    • DROP command is a DDL (Data Definition Language) command while DELETE command is a DML (Data Manipulation Language) command

    • DROP command cannot be rolled back while DELETE comm...

  • Answered by AI
  • Q2. What is Recurring and types of loop?
  • Ans. 

    Recurring loop is a loop that repeats a set of instructions until a certain condition is met. Types include for, while, and do-while loops.

    • Recurring loop repeats a set of instructions until a condition is met

    • Types of loops include for, while, and do-while loops

    • For loop: Executes a block of code a specified number of times

    • While loop: Continues to execute a block of code as long as a specified condition is true

    • Do-while l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic understanding of any programming language and its syntax.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Assignment 

Is was online verbal communication assignment test in which they check your pronounciation, grammar and fluency.

Round 2 - Technical 

(2 Questions)

  • Q1. In these round they asked about networking questions..very basic
  • Q2. Difference between http and https Saas paas iaas
  • Ans. 

    HTTP is unsecured while HTTPS is secured. SaaS, PaaS, and IaaS are different cloud service models.

    • HTTP stands for Hypertext Transfer Protocol while HTTPS stands for Hypertext Transfer Protocol Secure.

    • HTTP operates on port 80 while HTTPS operates on port 443.

    • HTTPS uses SSL/TLS certificates to encrypt data while HTTP does not.

    • SaaS stands for Software as a Service, PaaS stands for Platform as a Service, and IaaS stands fo...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. 1. What is ip address
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP addresses are used to identify and locate devices on a network.

    • There are two types of IP addresses: IPv4 and IPv6.

    • IPv4 addresses consist of four sets of numbers separated by periods (e.g. 192.168.1.1).

    • IPv6 addresses are longer and consist of eight groups of four hexadecimal digits separated by colons (e.g. 2001:0db8:85a

  • Answered by AI
  • Q2. 2. Tell me some laptop features
  • Ans. 

    Laptop features include processor, RAM, storage, display size, and battery life.

    • Processor - determines speed and performance (e.g. Intel Core i7)

    • RAM - affects multitasking capabilities (e.g. 8GB DDR4)

    • Storage - amount of space for files and programs (e.g. 512GB SSD)

    • Display size - impacts viewing experience (e.g. 15.6 inch)

    • Battery life - determines usage time on a single charge (e.g. up to 10 hours)

  • Answered by AI
  • Q3. 3. Ram rom GB KB??
Round 2 - Communication 

(1 Question)

  • Q1. Self intro and something speak about your native

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Krishna Institute of Engineering and Technology, Ghaziabad and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

In aptitude test there is question related to Maths, reasoning and English.

Round 3 - Technical 

(1 Question)

  • Q1. Questions related to basics of Computer Network, cloud, networking and from the resume.
Round 4 - HR 

(1 Question)

  • Q1. General Questions related to you, your hobbies, areas of interest, strength and weakness.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Elitmus test for freshers

Round 3 - Technical 

(2 Questions)

  • Q1. Technical questions on networking and freshers level
  • Q2. Questions related to networking

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Amazon Web Services Interview FAQs

How many rounds are there in Amazon Web Services Cloud Support Associate interview?
Amazon Web Services interview process usually has 3-4 rounds. The most common rounds in the Amazon Web Services interview process are Technical, One-on-one Round and HR.
How to prepare for Amazon Web Services Cloud Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon Web Services. The most common topics and skills that interviewers at Amazon Web Services expect are Linux, Network Administration, Networking, PHP and Perl.
What are the top questions asked in Amazon Web Services Cloud Support Associate interview?

Some of the top questions asked at the Amazon Web Services Cloud Support Associate interview -

  1. online assessment checks how you work like hiw to handle priority, etc and also...read more
  2. well its our right to negotiate and I did and be polite and thankful and rememb...read more
  3. here the manager will ask situation based questions and evaluate your personali...read more

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Amazon Web Services Cloud Support Associate Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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Amazon Web Services Cloud Support Associate Salary
based on 162 salaries
₹6 L/yr - ₹20 L/yr
63% more than the average Cloud Support Associate Salary in India
View more details

Amazon Web Services Cloud Support Associate Reviews and Ratings

based on 20 reviews

3.8/5

Rating in categories

3.1

Skill development

3.3

Work-life balance

4.0

Salary

3.1

Job security

3.5

Company culture

3.7

Promotions

3.1

Work satisfaction

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