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Amazon Web Services Cloud Support Associate Interview Questions and Answers

Updated 22 Sep 2024

Amazon Web Services Cloud Support Associate Interview Experiences

5 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

OS, Networking and DBMS MCQs

Round 2 - One-on-one 

(1 Question)

  • Q1. Operating system questions, programming questions and troubleshooting
Round 3 - One-on-one 

(1 Question)

  • Q1. Computer Networks
Round 4 - HR 

(1 Question)

  • Q1. Managerial situation based questions and project discussions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Name a time you faced a challenge and how did you overcome it?
  • Ans. 

    I faced a challenge when troubleshooting a complex networking issue.

    • Identified the root cause by analyzing network logs and configurations

    • Collaborated with team members to brainstorm solutions

    • Implemented a step-by-step plan to resolve the issue

    • Tested the solution thoroughly before closing the ticket

  • Answered by AI
  • Q2. What are your weaknesses and what are your strengths?
  • Ans. 

    My weakness is that I can be overly critical of my own work, but my strength is my attention to detail and problem-solving skills.

    • Weakness: Overly critical of my own work

    • Strength: Attention to detail

    • Strength: Problem-solving skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly behavioral questions

Cloud Support Associate Interview Questions Asked at Other Companies

asked in Amazon
Q1. String Palindrome Verification Given a string, your task is to de ... read more
asked in Amazon
Q2. What problem statements related to networking were you asked in y ... read more
Q3. Can you explain the various operating system concepts you studied ... read more
Q4. Can you explain the key operating system concepts you studied in ... read more
asked in Accenture
Q5. What is difference b/w Drop and delete command in SQL?

I applied via Approached by Company and was interviewed in Mar 2022. There were 5 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Online assessment checks how you work like hiw to handle priority, etc and also technical mcqs on networking and linux or windows or os and your behavioural assessment.
Round 2 - Technical 

(1 Question)

  • Q1. Second round was of os and gives you option for linux and windows and also asks about os fundamentals and go indepth.
Round 3 - Technical 

(1 Question)

  • Q1. Third round was of networking and here also goes indepth about everything so be prepared thoroughly. no mercy.
Round 4 - Behavioral 

(1 Question)

  • Q1. Here the manager will ask situation based questions and evaluate your personality according to amazon leadership principles.
Round 5 - HR 

(1 Question)

  • Q1. Well its our right to negotiate and I did and be polite and thankful and remember we have to fight for our right not in actual sense but in a verbal sense like to ask more if possible. and it worked for me...

Interview Preparation Tips

Interview preparation tips for other job seekers - be thorough and deep in technical knowledge they go very deep. and be polite, witty and thankful in hr round.

I was interviewed in Oct 2021.

Round 1 - Coding Test 

(1 Question)

Round duration - 90 minutes
Round difficulty - Medium

Business Related, personality test, technical mcq, role preference

  • Q1. Can you explain the various operating system concepts you studied in college, as well as the port numbers and different protocols at each layer of the OSI model?
  • Ans. 

    Studied operating system concepts, port numbers, and protocols at each layer of the OSI model in college.

    • Operating system concepts include process management, memory management, file systems, and security.

    • Port numbers are used to identify specific processes or services running on a computer. For example, port 80 is commonly used for HTTP.

    • Different protocols at each layer of the OSI model include TCP, UDP, IP, and HTTP.

    • ...

  • Answered by AI
Round 2 - Video Call 

(1 Question)

Round duration - 45 minutes
Round difficulty - Medium

Early in the morning, it continued for 45 mins out of which 20 is reserved for checking the coding knowledge of the person. Booting process is a frequently asked question. Interviewer was polite and calm.

  • Q1. Can you explain the key operating system concepts you studied in college, including port numbers and the different protocols at each layer of the OSI model?
  • Ans. 

    Key operating system concepts include port numbers and protocols at each layer of the OSI model.

    • Key operating system concepts include process management, memory management, file system management, and networking.

    • Port numbers are used to uniquely identify different communication endpoints in a network.

    • Examples of port numbers include port 80 for HTTP, port 443 for HTTPS, and port 22 for SSH.

    • The OSI model consists of sev...

  • Answered by AI
Round 3 - Video Call 

Round duration - 45 minutes
Round difficulty - Medium

Early in the morning, it continued for 45 mins and networking was asked. Troubleshooting commands for network congestion Interviewer was polite and calm.

Round 4 - HR 

Round duration - 45 minutes
Round difficulty - Medium

In the evening, it continued for 45 mins in which they checked your principles and do they align with Amazon principles. Interviewer was polite and calm.

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from Bharati Vidyapeeth's College of Engineering. I applied for the job as Cloud Support Associate in BangaloreEligibility criteriaAbove 6.5 CGPA and BTech or equivalent degreeAmazon Web Services (AWS) interview preparation:Topics to prepare for the interview - Networking, Operating System, Coding Basics, Previous Projects, Previous experience tech stack.Time required to prepare for the interview - 0.5 monthInterview preparation tips for other job seekers

Tip 1 : Go through all the topics in a series in detail, don’t panic
Tip 2 : Prepare for interviews based of previous experience of other people and depending on the requirement of the company you are applying. Not every company requires the same skill set

Application resume tips for other job seekers

Tip 1 : Elaborate on projects and previous experience 
Tip 2 : Don’t clutter, mention only details relevant for the company

Final outcome of the interviewSelected

Skills evaluated in this interview

Amazon Web Services interview questions for designations

 Cloud Support

 (1)

 Cloud Support Engineer

 (14)

 Cloud Support Analyst

 (1)

 Cloud Engineer

 (2)

 Technical Support Associate

 (2)

 Seller Support Associate

 (1)

 Device Associate

 (2)

 Software Test Associate

 (1)

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. The first round is on OS which will be on Windows or Linux
Round 3 - Technical 

(1 Question)

  • Q1. The second round will be on networking

Interview Preparation Tips

Topics to prepare for Amazon Web Services Cloud Support Associate interview:
  • OS
  • Networking
  • AWS practitioner
Interview preparation tips for other job seekers - the third round will be a managerial round which will be conducted on AWS principles

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: I had sent my resume to the hiring group, Selection through telephonic interviews. I was interviewed by three different research groups  (once by each).
Tips: Factors in decreasing order of importance: CGPA each stage. Ability to explain your projects precisely. Ability to solve ''standard" logarithmic problems.  The way you think and put down your Answer is the most important. The final answer .s not so I important, and they prod you when you think out aloud anyway.

Round: Technical Interview
Experience: Almost- by default they ask about your previous projects/internships if they are relevant to the group. Ofher questions depend on the group you are interviewed by and your own profile, In my case it was machine learning, text mining etc. I was told about the research problem they were dealing with then and asked f or comments/suggestions/.inputs and a discussion followed.
Tips: Basically these are specialized Interviews so it's good to have sound knowledge of your domain (analytical and application skills are very much required).

Skill Tips: CGPA>9.0, 1f not (like me) relevant work done in the domain and in past internship.A recommendation from the professor is also a good add on.
College Name: IIT Madras

Interview Preparation Tips

Round: Test
Experience: There was an apititude test basically in line with CAT pattern. It was conducted online for about 45 min duration. The questions were rather simple but each question was time bound (around 45 sec or so).
Tips: As such I did not have any structured study plan. I did refresh some of my basics in mechanics and analysis. I was more inclined to get a job in aerospace division. Read as per your interest.
Duration: 45 minutes

Round: Group Discussion
Experience: Initially, we are seated randomly in a circular manner and each one was given two minutes to describe the topic. It was followed by an tense debate where participants converged and diverged on different sets of issue. They were particularly looking for interpersonal skills and out of the box thinking.

Round: Interview
Experience: The interview was purely management type.More questions were thrown at team building, bio-data, why this company? , project, what you Can contribute for the firm?, where you see yourself in next 5 -10 years, ambitions, some amount of optimization tools and techniques, concluding remarks....Interpersonal skills and clarity in answering where mainly
IBM was a more relaxed interview, which basically dealt with management and interpersonal skills. Questions like “if one of our team mate is very stubborn, lazy, adamant, how will you tackle the situation” were asked.
Tips: College (B Tech) curricular activities, NTSC certificate, Math Olympiad certificate, all India quiz competition awards were noted and appreciated. That really was a booster. That helps in implanting an idea that you are not just blah blah blah.

Skill Tips: Be very sure about your mechanics, analysis and design. These three are the fundamentals.
I haven prepared for placements exclusively. Here were combined discussions. However, it really helps if you can revise and make your fundamentals were clear. The basic understanding should be there. An hour every day for two months will do the trick.
Be really choosy of the company you want to be in. Learn a lot more of the company and get an idea of what they are actually looking for. But still don’t freeze your mind to those realms alone.. Be open minded and cheerful. The first few questions will set the mood of the interview. If you are bale to crack that, then things will be really smooth. Really concentrate on your fundamentals, especially analysis and design.
Skills: Mechanics, Analysis , Design
College Name: IIT-Madras

Interview Preparation Tips

Round: Resume Shortlist
Experience: CGPA > 8 is necessary

Round: Test
Experience: Online Test + Written Test
Online Test - Duration 90 minutes + Written Test 30 minutes for Hardware profile
Online Test -Quants, Number Series ; Calculators were not allowed
Written Test - Semiconductor Basics

Round: Interview
Experience: Interview is held in either 1 round for non-core profile or several rounds of technical interviews for Hardware.
Technical round consisted of questions form topics like VLSI, Semiconductors (BJT, MOS), ASIC Design Flow, CMOS Process Flow.

Round: Group Discussion
Experience: Group Discussion is held for non-core profilesDuration varies from 20-30 minutes with 11 members.

General Tips: Never ever mention GRE or MS or any higher studies, for that matter, in any placement interview if you want to get placed in that company
Practicing quant, puzzle solving and GD from early in the semester would definitely help
Core placement: be thorough with the core fundaes
Practice general quant questions without a calculator
Skills: Quants, Puzzle Solving
College Name: IIT MADRAS

Interview Preparation Tips

Round: Test
Experience: It had 3 parts: Data manipulation, number series and calculations.

Round: Test
Experience: Technical test on C. Typical questions on what will be the output of the program.

Round: Technical Interview
Experience: Questions were based on various areas of CSE, especially Programming languages and thesis work. Questions on Database connectivity in Java , CGI, DFA, DMA etc were also asked.
Tips: ISL works 80% in java and 20% in C. Thus, prepare Java well before appearing for the IBM-ISL. Must have basic knowledge in databases, Operating systems.

College Name: IIT KANPUR

Interview Preparation Tips

Round: Test
Experience: Initial shortlisting was based on 1 hour written test.
Questions on Quant,Codingand Algorithms were asked in the test
Tips: Focus on quant,coding and algorithms
Duration: 60 minutes

Round: Technical Interview
Experience: The subject knowledge and skills tested in Technical interview are:
1.Math
2.Coding
Tips: Good math knowledge is required.

Round: HR Interview
Experience: General HR question were asked in this round.

Skills: Data structure, Algorithms, Math, Coding
College Name: IIT MADRAS
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Amazon Web Services Interview FAQs

How many rounds are there in Amazon Web Services Cloud Support Associate interview?
Amazon Web Services interview process usually has 3-4 rounds. The most common rounds in the Amazon Web Services interview process are Technical, One-on-one Round and HR.
How to prepare for Amazon Web Services Cloud Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon Web Services. The most common topics and skills that interviewers at Amazon Web Services expect are Linux, Network Administration, Networking, PHP and Perl.
What are the top questions asked in Amazon Web Services Cloud Support Associate interview?

Some of the top questions asked at the Amazon Web Services Cloud Support Associate interview -

  1. online assessment checks how you work like hiw to handle priority, etc and also...read more
  2. well its our right to negotiate and I did and be polite and thankful and rememb...read more
  3. here the manager will ask situation based questions and evaluate your personali...read more

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Amazon Web Services Cloud Support Associate Interview Process

based on 3 interviews

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4.7
  
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Amazon Web Services Cloud Support Associate Salary
based on 162 salaries
₹6 L/yr - ₹20 L/yr
63% more than the average Cloud Support Associate Salary in India
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3.8/5

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3.3

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4.0

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3.1

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3.5

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3.7

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