What you know about sales and customer service

Question

Accepted Answer

Sales and customer service involve understanding customer needs, providing assistance, and promoting products or services.

Sales involves persuading customers to purchase products or services.
Customer service involves assisting customers with their inquiries, concerns, or complaints.
Sales and customer service require effective communication and problem-solving skills.
Building rapport and maintaining positive relationships with customers is crucial.
Upselling and cross-selling techniques can be used to increase sales.
Providing personalized recommendations based on customer preferences can enhance customer satisfaction.
Handling difficult customers or resolving conflicts is part of customer service.
Examples: A salesperson convincing a customer to buy a new smartphone. A customer service representative helping a customer troubleshoot a technical issue.

Accepted Answer

Customer service  listen coustomer complaint & problems and resolve there issues  with patience

Accepted Answer

Hii. I am pavitra marathi. I am done my graduation in b. Com 2023 from dharwad university. I form uttar kannada. And i ready come to benglore. And i have good communication sikkils. And i am believe lering becouse i learing frok my past misteks and experience. I am fresher so i am ready to leran more and more skills

Accepted Answer

Customer service menas listing to customers complaint carefully and working to resolve their issues.

Accepted Answer

Customer service means listening to Customer or client complaint carefully and working to resolve their issues

Accepted Answer

Coustomer services solve through call and chat services

What you know about sales and customer service

Popular interview questions of Customer Service Associate (Csa)

Top HR questions asked in Radical Minds Customer Service Associate (Csa)