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Cogent E Services Customer Service Associate (Csa) Reviews

Updated 14 Dec, 2023
Overall Rating
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3.5/5
based on 21 reviews

Rating distribution

Category Ratings

3.1

Company culture

3.1

Skill development

3.1

Work satisfaction

2.9

Job security

2.8

Salary

2.8

Promotions

2.7

Work-life balance

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

80% employees reported

Flexible timing

Flexible timing

39% employees reported

No travel

No travel

71% employees reported

Gender based rating

2.4
female

Rated by Women

7 reviews

3.7
male

Rated by Men

12 reviews

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Top Mentions in Cogent E Services Customer Service Associate (Csa) Reviews

21 reviews found

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People also ask about Cogent E Services's Customer Service Associate (Csa)s

Is Cogent E Services a good place to work for Customer Service Associate (Csa)s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 21 employee reviews, it's clear that most customer service associate (csa)s have an average experience working at Cogent E Services. Company culture holds the highest rating at 3.1, while work-life balance is rated the lowest amongst all factors at 2.7.
Does Cogent E Services pay their Customer Service Associate (Csa)s well?
According to AmbitionBox reviews, Cogent E Services customer service associate (csa)s rate their salary and benefits at 2.8 out of 5, based on 21 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer service associate (csa)s salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer service associate (csa)s, click here .
How is the work culture at Cogent E Services for Customer Service Associate (Csa)s?
Work culture at Cogent E Services for customer service associate (csa)s is rated 3.1 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Cogent E Services for Customer Service Associate (Csa)s?
Based on 21 reviews on AmbitionBox, Cogent E Services's customer service associate (csa)s rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services.

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Cogent E Services Customer Service Associate (Csa) Salary
based on 15 salaries
₹1.3 L/yr - ₹2.5 L/yr
7% less than the average Customer Service Associate (Csa) Salary in India
View more details
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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