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Radical Minds Customer Service Associate (Csa) Interview Questions and Answers

Updated 6 Jan 2023

Radical Minds Customer Service Associate (Csa) Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Introduction about Your Self
  • Ans. 

    I am a dedicated and experienced Customer Service Associate with a passion for providing exceptional service.

    • I have 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.

    • I have a strong ability to empathize with customers and understand their needs, allowing me ...

  • Answered by AI
  • Q2. Past Work Experience
  • Ans. 

    I have 2 years of experience as a Customer Service Associate in a retail store.

    • Assisted customers with product inquiries and resolved any issues or complaints

    • Provided exceptional customer service by ensuring a positive shopping experience

    • Handled cash transactions and operated the cash register

    • Maintained a clean and organized store environment

    • Collaborated with team members to achieve sales targets

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why Should We hire you
  • Ans. 

    You should hire me because I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have exceptional communication skills, both verbal and written, which are essential for providing excellent customer service.

    • I have a proven track record in the customer service field, with experience in handling customer inquiries, resolving issues, and ensuring customer satisfacti...

  • Answered by AI
  • Q2. What you know about sales and customer service
  • Ans. 

    Sales and customer service involve understanding customer needs, providing assistance, and promoting products or services.

    • Sales involves persuading customers to purchase products or services.

    • Customer service involves assisting customers with their inquiries, concerns, or complaints.

    • Sales and customer service require effective communication and problem-solving skills.

    • Building rapport and maintaining positive relationshi...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. About the past experience
  • Q2. Ask you about the process or company they are hiring.

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly keep in mind that if a candidate is not able to clear the training then the training will be unpaid and after selection, there is no medical casual or any other kind of leaves will be there and there are no incentives whether the hr told you about incentive but there are no incentives and their salary will be never on time so there is no job security.

Interview questions from similar companies

I applied via Company Website and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why we hire you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - When you are going for interviews be confident on yourself and give your best that you are the one and perfect for this job role

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join TCS

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest. Don't lie about anything.

I applied via Walk-in and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Q2. Why did u left ur last company
  • Q3. How much salary did u expect

Interview Preparation Tips

Interview preparation tips for other job seekers - Simply rounds will be there till the client round and the client round will be on telephone and Client normally check your gramticaly mistakes and your pronounciation and simple you'll select if u have a good communication skill and confidence you need confidence

I applied via Other

Interview Preparation Tips

General Tips: Interview is the almost divieded in 5 rounds self entro ,computr knowlege,group discution , writen test,finaly Hr introgate
Skills: Communication
Duration: <1 week
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your day?
  • Q2. Tell me about your education?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go and try yourself if your luck is good you might crack it.

I applied via Walk-in and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my self work experience and knowledge
  • Q2. Know about your self goood communication knowledge of computer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have good knowledge and communication skil and

Interview Questionnaire 

1 Question

  • Q1. What is the biggest waterfall in the world

I applied via Company Website and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. They can be asked anykind of questions so be prepared for that

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and had to be witha smile

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self
  • Q2. Daily routine
  • Q3. Last destination
  • Q4. Read about the profile for which u are going for an interview
  • Q5. In interviews, always be confident, have active listening, what exactly interviewer is asking u, listen to them and answer to all the questions with full of confidence, keep a smile on your face, beca...
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Radical Minds Interview FAQs

How many rounds are there in Radical Minds Customer Service Associate (Csa) interview?
Radical Minds interview process usually has 4 rounds. The most common rounds in the Radical Minds interview process are One-on-one Round, Resume Shortlist and HR.

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