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Radical Minds Customer Service Associate (Csa) Interview Questions and Answers

Updated 6 Jan 2023

Radical Minds Customer Service Associate (Csa) Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Introduction about Your Self
  • Ans. 

    I am a dedicated and experienced Customer Service Associate with a passion for providing exceptional service.

    • I have 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.

    • I have a strong ability to empathize with customers and understand their needs, allowing me ...

  • Answered by AI
  • Q2. Past Work Experience
  • Ans. 

    I have 2 years of experience as a Customer Service Associate in a retail store.

    • Assisted customers with product inquiries and resolved any issues or complaints

    • Provided exceptional customer service by ensuring a positive shopping experience

    • Handled cash transactions and operated the cash register

    • Maintained a clean and organized store environment

    • Collaborated with team members to achieve sales targets

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why Should We hire you
  • Ans. 

    You should hire me because I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have exceptional communication skills, both verbal and written, which are essential for providing excellent customer service.

    • I have a proven track record in the customer service field, with experience in handling customer inquiries, resolving issues, and ensuring customer satisfacti...

  • Answered by AI
  • Q2. What you know about sales and customer service
  • Ans. 

    Sales and customer service involve understanding customer needs, providing assistance, and promoting products or services.

    • Sales involves persuading customers to purchase products or services.

    • Customer service involves assisting customers with their inquiries, concerns, or complaints.

    • Sales and customer service require effective communication and problem-solving skills.

    • Building rapport and maintaining positive relationshi...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. About the past experience
  • Q2. Ask you about the process or company they are hiring.

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly keep in mind that if a candidate is not able to clear the training then the training will be unpaid and after selection, there is no medical casual or any other kind of leaves will be there and there are no incentives whether the hr told you about incentive but there are no incentives and their salary will be never on time so there is no job security.

Interview questions from similar companies

I appeared for an interview in Nov 2016.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.

    • I have X years of experience in customer service roles

    • I excel at resolving customer issues and providing exceptional service

    • I am a strong communicator and team player

    • I am passionate about helping customers and ensuring their satisfaction

  • Answered by AI
  • Q2. What was you doing in your last job
  • Ans. 

    I was responsible for handling customer inquiries, resolving issues, and providing product information.

    • Handled customer inquiries via phone, email, and in person

    • Resolved customer issues in a timely and professional manner

    • Provided product information and recommendations to customers

    • Processed returns and exchanges

    • Assisted with inventory management and restocking

  • Answered by AI
  • Q3. Can you work in sales process
  • Ans. 

    Yes, I have experience working in sales processes and enjoy interacting with customers to meet their needs.

    • I have previous experience in sales roles where I successfully met sales targets

    • I am comfortable with upselling and cross-selling products or services to customers

    • I enjoy interacting with customers to understand their needs and provide solutions

    • I am familiar with using sales techniques to drive revenue and increas

  • Answered by AI
  • Q4. What do you know about Insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company, providing financial protection against potential losses.

    • Insurance is a form of risk management.

    • It involves the transfer of the risk of a potential loss from an individual to an insurance company.

    • Insurance policies are purchased to protect against various types of risks, such as property damage, liability, or health issues.

    • Premiums are paid by the i...

  • Answered by AI
  • Q5. What is your salary expectation
  • Ans. 

    My salary expectation is negotiable and dependent on the overall compensation package offered.

    • Express willingness to negotiate based on the overall compensation package

    • Research industry standards and company norms for similar positions

    • Consider factors such as benefits, bonuses, and career growth opportunities

    • Provide a salary range rather than a specific number

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Tips: First listen each question clearly,understand it & give answer confidently.

Skills: Sales, Confidence

Interview Questionnaire 

1 Question

  • Q1. Why you want change the job?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your day?
  • Q2. Tell me about your education?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go and try yourself if your luck is good you might crack it.

I applied via Approached by company and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - The ones I interviewed ask about your old process and about the latest news

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 30 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic finance questions on Derivatives, equity bonds, capital markets, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - An easy interview process, anyone with basic knowledge of finance can crack it.

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 24 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your role in previous company
  • Q3. Process releted questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, Maximum answer to the question

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Previous work experience and educational qualifications.
  • Q2. About hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident while answering questions. Don't think too much.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Mental ability good comnication skills what about me

Interview Preparation Tips

Interview preparation tips for other job seekers - Job role and job discussion and what's about the company rules and regulations and recruitment alert ment what is what

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How will you resolve conflict ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confident while soft skills are important.

Radical Minds Interview FAQs

How many rounds are there in Radical Minds Customer Service Associate (Csa) interview?
Radical Minds interview process usually has 4 rounds. The most common rounds in the Radical Minds interview process are One-on-one Round, Resume Shortlist and HR.

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Radical Minds Customer Service Associate (Csa) Interview Process

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Radical Minds Customer Service Associate (Csa) Reviews and Ratings

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1.0

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1.0

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