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Radical Minds Customer Service Associate (Csa) Interview Questions and Answers

Updated 6 Jan 2023

Radical Minds Customer Service Associate (Csa) Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Introduction about Your Self
  • Ans. 

    I am a dedicated and experienced Customer Service Associate with a passion for providing exceptional service.

    • I have 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.

    • I have a strong ability to empathize with customers and understand their needs, allowing me ...

  • Answered by AI
  • Q2. Past Work Experience
  • Ans. 

    I have 2 years of experience as a Customer Service Associate in a retail store.

    • Assisted customers with product inquiries and resolved any issues or complaints

    • Provided exceptional customer service by ensuring a positive shopping experience

    • Handled cash transactions and operated the cash register

    • Maintained a clean and organized store environment

    • Collaborated with team members to achieve sales targets

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why Should We hire you
  • Ans. 

    You should hire me because I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have exceptional communication skills, both verbal and written, which are essential for providing excellent customer service.

    • I have a proven track record in the customer service field, with experience in handling customer inquiries, resolving issues, and ensuring customer satisfacti...

  • Answered by AI
  • Q2. What you know about sales and customer service
  • Ans. 

    Sales and customer service involve understanding customer needs, providing assistance, and promoting products or services.

    • Sales involves persuading customers to purchase products or services.

    • Customer service involves assisting customers with their inquiries, concerns, or complaints.

    • Sales and customer service require effective communication and problem-solving skills.

    • Building rapport and maintaining positive relationshi...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. About the past experience
  • Q2. Ask you about the process or company they are hiring.

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly keep in mind that if a candidate is not able to clear the training then the training will be unpaid and after selection, there is no medical casual or any other kind of leaves will be there and there are no incentives whether the hr told you about incentive but there are no incentives and their salary will be never on time so there is no job security.

Interview questions from similar companies

I appeared for an interview in Nov 2016.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.

    • I have X years of experience in customer service roles

    • I excel at resolving customer issues and providing exceptional service

    • I am a strong communicator and team player

    • I am passionate about helping customers and ensuring their satisfaction

  • Answered by AI
  • Q2. What was you doing in your last job
  • Ans. 

    I was responsible for handling customer inquiries, resolving issues, and providing product information.

    • Handled customer inquiries via phone, email, and in person

    • Resolved customer issues in a timely and professional manner

    • Provided product information and recommendations to customers

    • Processed returns and exchanges

    • Assisted with inventory management and restocking

  • Answered by AI
  • Q3. Can you work in sales process
  • Ans. 

    Yes, I have experience working in sales processes and enjoy interacting with customers to meet their needs.

    • I have previous experience in sales roles where I successfully met sales targets

    • I am comfortable with upselling and cross-selling products or services to customers

    • I enjoy interacting with customers to understand their needs and provide solutions

    • I am familiar with using sales techniques to drive revenue and increas

  • Answered by AI
  • Q4. What do you know about Insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company, providing financial protection against potential losses.

    • Insurance is a form of risk management.

    • It involves the transfer of the risk of a potential loss from an individual to an insurance company.

    • Insurance policies are purchased to protect against various types of risks, such as property damage, liability, or health issues.

    • Premiums are paid by the i...

  • Answered by AI
  • Q5. What is your salary expectation
  • Ans. 

    My salary expectation is negotiable and dependent on the overall compensation package offered.

    • Express willingness to negotiate based on the overall compensation package

    • Research industry standards and company norms for similar positions

    • Consider factors such as benefits, bonuses, and career growth opportunities

    • Provide a salary range rather than a specific number

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Tips: First listen each question clearly,understand it & give answer confidently.

Skills: Sales, Confidence
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your day?
  • Q2. Tell me about your education?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go and try yourself if your luck is good you might crack it.

Interview Questionnaire 

1 Question

  • Q1. Why you want change the job?

Interview Questionnaire 

1 Question

  • Q1. What did you learn from your previous experience

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 16 Feb 2022

I applied via Walk-in and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
Round 2 - Aptitude Test 

The questions where about matrix

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a good experience. And I ahd a good experience in wns global services and learnt about insurance

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 14 Jul 2021

I applied via LinkedIn and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is companies future goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - Grow with company

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. I am Hemant Gulhane completed Graduation from Sinhgad Institute of Technology and working with WNS GLOBAL SERVICES PRIVATE LIMITED from last 4 year.
  • Answered Anonymously
  • Q2. What are your Strength
  • Ans. I am more focused on the assigned work and complete it within Timeline.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to share Details of Interview and get the ambition Box review.

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 31 Jul 2021

I applied via Walk-in and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Knowledge of Shipping and Logistics.
  • Q2. Knowledge of Bill of lading and documentation.
  • Q3. Why do you want to work in Shipping logistics department.
  • Ans. 

    I am passionate about the logistics industry and believe that shipping logistics is a crucial aspect of global trade.

    • I have a strong interest in supply chain management and enjoy finding solutions to complex logistical challenges.

    • I am excited about the opportunity to work in a fast-paced environment where I can learn and grow my skills.

    • I believe that shipping logistics plays a critical role in ensuring that goods are d...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to be fluent in English.
Confident while reverting to the questions.

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Process related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - it's good

Radical Minds Interview FAQs

How many rounds are there in Radical Minds Customer Service Associate (Csa) interview?
Radical Minds interview process usually has 4 rounds. The most common rounds in the Radical Minds interview process are One-on-one Round, Resume Shortlist and HR.

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Radical Minds Customer Service Associate (Csa) Interview Process

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Radical Minds Customer Service Associate (Csa) Reviews and Ratings

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1.0/5

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1.0

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1.0

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1.0

Job security

1.0

Company culture

1.0

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1.0

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