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Radical Minds Customer Service Executive Interview Questions and Answers
Radical Minds Customer Service Executive Interview Experiences
4 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
Interview Preparation Tips
Gaurav Kashyap
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2022. There was 1 interview round.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Sep 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. 1. Explain how did you spend your last weekend ?
- Q2. 2.how did you spend your last birthday?
- Q3. Where do you aim yourself in the coming 5 or 10 years?
Interview Preparation Tips
Hope everyone is doing good and my good wishes for each and everyone out there . In my personal opinion in the interview you should be confident and nervousness will be there but you have to learn to control it , and the interviewer will be checking your personality and the vocabulary skills and they be checking how you present yourself and whether you can express your thoughts and ideas clearly or not . So always go with open mind and accept the way you are and never pretend to be like someone or something . Always remember that you are the best version of you and you make your own worth , so be open , be confident , be smart and yeah I know everyone reading is already smart enough but never be the frog in the well , always try to get the edge in the interview as well as in life . Believe in yourself you are wonderful and amazing .
Peace
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I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How can i get HR contact for interview
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What is wipro
I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.
Interview Preparation Tips
my advice is don't lie during interview, everything will be fine.
I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. Tell me something about yourself.
- Q2. Regarding previous Organization.
- Q3. Why did you left previous Organization.
- Q4. What was your role in previous Organization.
- Q5. Detail Explanation regarding previous Organization Process.
- Ans.
Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.
Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...
- Q6. Regarding Hobby
- Q7. Job stability
- Q8. And what you think about TCS.
Interview Preparation Tips
Don't get scared, it's just a basics questions.
Interview Questionnaire
1 Question
- Q1. How will you handle Customers
- Ans.
I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
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Radical Minds Customer Service Executive Interview Process
based on 3 interviews
1 Interview rounds
- HR Round
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Radical Minds Customer Service Executive Reviews and Ratings
based on 31 reviews
Rating in categories
|
Customer Care Executive
292
salaries
|  ₹1.1 L/yr - ₹4.5 L/yr |
|
Travel Executive
206
salaries
| ₹1.1 L/yr - ₹4.2 L/yr |
|
Customer Service Executive
145
salaries
| ₹1.3 L/yr - ₹5 L/yr |
|
Team Lead
127
salaries
| ₹2.2 L/yr - ₹5 L/yr |
|
Customer Support Executive
112
salaries
| ₹1.5 L/yr - ₹3.8 L/yr |
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