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Radical Minds Customer Service Executive Interview Questions and Answers
Radical Minds Customer Service Executive Interview Experiences
4 interviews found
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
(4 Questions)
- Q1. Why should I hire you
- Q2. What was your previous role
- Q3. Tell me something about your self
- Q4. What is customer seevice
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It includes maintaining a positive and helpful attitude towards customers.
Examples of customer service activities include answering phone calls, responding to emails, and handling returns or exchanges.
Interview Preparation Tips
Gaurav Kashyap
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
(2 Questions)
- Q1. Why we want to hire you?
- Q2. How do you handle irate customer
- Ans.
I handle irate customers by remaining calm, actively listening to their concerns, empathizing with their situation, and finding a solution to address their issue.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their situation
Apologize for any inconvenience caused
Find a solution to address their issue
Offer alternatives or compensation if necessary
(1 Question)
- Q1. How do you handle irate customer
- Ans.
I handle irate customers by remaining calm, actively listening to their concerns, empathizing with them, and finding a solution to their problem.
Remain calm and composed
Listen actively to understand their concerns
Empathize with the customer's situation
Apologize for any inconvenience caused
Find a solution to address their issue
Offer compensation if necessary
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2022. There was 1 interview round.
(3 Questions)
- Q1. Tell me about your self. what was your yesterday
- Q2. What was your last company .why did you left your last company . What experience do you have .
- Q3. Speak about social media for 2 minutes
- Ans.
Social media is a powerful tool for communication and networking.
Social media platforms allow individuals and businesses to connect with a global audience.
It provides a platform for sharing information, ideas, and opinions.
Social media can be used for marketing, customer service, and brand building.
It can also be a source of news and entertainment.
Examples of social media platforms include Facebook, Twitter, Instagram,
Interview Preparation Tips
I applied via Walk-in and was interviewed before Sep 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. 1. Explain how did you spend your last weekend ?
- Q2. 2.how did you spend your last birthday?
- Q3. Where do you aim yourself in the coming 5 or 10 years?
Interview Preparation Tips
Hope everyone is doing good and my good wishes for each and everyone out there . In my personal opinion in the interview you should be confident and nervousness will be there but you have to learn to control it , and the interviewer will be checking your personality and the vocabulary skills and they be checking how you present yourself and whether you can express your thoughts and ideas clearly or not . So always go with open mind and accept the way you are and never pretend to be like someone or something . Always remember that you are the best version of you and you make your own worth , so be open , be confident , be smart and yeah I know everyone reading is already smart enough but never be the frog in the well , always try to get the edge in the interview as well as in life . Believe in yourself you are wonderful and amazing .
Peace
Radical Minds interview questions for designations
Customer Service Executive Jobs at Radical Minds
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Selected
I was interviewed in Aug 2024.
(1 Question)
- Q1. Basic introduction, last experience and salary
(1 Question)
- Q1. Basic intro ,About my city and what is customer service
(1 Question)
- Q1. Can you provide a basic introduction about yourself, including information about your family, your current residence, and your last work experience, as well as your motivation for wanting to join this job?
(1 Question)
- Q1. Basic Grammer, reasoning, email writing and typing ,pronounciation
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Family background Abouts your studies About your goals And last one is weeknes
- Q2. About your hobbies
(2 Questions)
- Q1. About work ethic and experience Go with specific confidence
- Q2. Advice for the company and very well trained higher to me
I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What is your favorite season and why?
- Ans.
My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.
I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.
The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.
Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.
I enjoy the festive...
- Q2. Which movie is your favorite and why
- Ans.
My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.
The Shawshank Redemption is a classic film directed by Frank Darabont.
The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.
The film explores themes of friendship, h...
It was a typing test on a computer
I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Typing test and listening
- Q2. Conversation and HR friendly nature
Interview Preparation Tips
I was really impressed with the level of service I received!
Customer Service Executive Interview Questions & Answers
TELUS Digital
Mohamed Younus Hussain
posted on 8 Jul 2024
I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.
Typing test which was very easy
General English reading test which was good
Conversation test which was a bit hard
Customer Service Executive Interview Questions & Answers
Omega Healthcare
Anonymous
posted on 13 Dec 2023
(1 Question)
- Q1. Telling about myself
(1 Question)
- Q1. Test will be for grammar listening check online
(1 Question)
- Q1. Few questions about my background.
(1 Question)
- Q1. In manager round they will explain the work time and salary that's it.
Interview Preparation Tips
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Radical Minds Customer Service Executive Interview Process
based on 3 interviews
1 Interview rounds
- HR Round
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Radical Minds Customer Service Executive Reviews and Ratings
based on 31 reviews
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