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iEnergizer Customer Service Associate (Csa) Interview Questions and Answers
iEnergizer Customer Service Associate (Csa) Interview Experiences
1 interview found
(2 Questions)
- Q1. Tell me about your day?
- Q2. Tell me about your education?
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Customer Service Associate (Csa) Interview Questions & Answers
Radical Minds
Anonymous
posted on 6 Jan 2023
Selected
(2 Questions)
- Q1. Introduction about Your Self
- Ans.
I am a dedicated and experienced Customer Service Associate with a passion for providing exceptional service.
I have 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.
I have a strong ability to empathize with customers and understand their needs, allowing me ...
- Q2. Past Work Experience
- Ans.
I have 2 years of experience as a Customer Service Associate in a retail store.
Assisted customers with product inquiries and resolved any issues or complaints
Provided exceptional customer service by ensuring a positive shopping experience
Handled cash transactions and operated the cash register
Maintained a clean and organized store environment
Collaborated with team members to achieve sales targets
(2 Questions)
- Q1. Why Should We hire you
- Ans.
You should hire me because I have excellent communication skills, a strong customer service background, and a passion for helping others.
I have exceptional communication skills, both verbal and written, which are essential for providing excellent customer service.
I have a proven track record in the customer service field, with experience in handling customer inquiries, resolving issues, and ensuring customer satisfacti...
- Q2. What you know about sales and customer service
- Ans.
Sales and customer service involve understanding customer needs, providing assistance, and promoting products or services.
Sales involves persuading customers to purchase products or services.
Customer service involves assisting customers with their inquiries, concerns, or complaints.
Sales and customer service require effective communication and problem-solving skills.
Building rapport and maintaining positive relationshi...
(2 Questions)
- Q1. About the past experience
- Q2. Ask you about the process or company they are hiring.
Interview Preparation Tips
Customer Service Associate (Csa) Interview Questions & Answers
Teleperformance
Anonymous
posted on 4 Feb 2022
I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.
The aptitude was so easy when I joined the Teleperformance in 2020.
It was so easy having mathematics of percentage calculation.
Second was having general knowledge questions.
And the last was English comprehensive questions...
It was so easy and you can crack the interview very easily.
I have given interview without any preparation. ?
(3 Questions)
- Q1. Second round was of Typing test which was taken by the recruiter in that he will gave you a paragraph and you have to type in desktop having time. Its checks the speed of typing. 🥰
- Q2. After typing test the interviewer takes a check to your resume and Shortlist you for that job. And ask you about the personal info and what is you motive to work in this company. As such it was like they a...
- Q3. Then the final round in which your AM takes the interview he will gave you a script and you have to translate it to hindi. It will be in English. After that he ask you about yourself and other personal in...
Interview Preparation Tips
- General knowledge
- English comprehensive
- Percentage
- General mathematics
Be what you are...
All the best☺️
Customer Service Associate (Csa) Interview Questions & Answers
Firstsource Solutions
nishchint chawathe
posted on 29 Apr 2022
(1 Question)
- Q1. Please speak on a topic for a minute,Please introduce yourself.
(1 Question)
- Q1. Speak on a certain topic for a minute
- Ans.
The benefits of exercise
Regular exercise can improve physical health and reduce the risk of chronic diseases
Exercise can also improve mental health by reducing stress and anxiety
Exercise can improve sleep quality and increase energy levels
Examples of exercise include running, swimming, and weightlifting
Interview Preparation Tips
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Customer Service Associate (Csa) Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 21 Jun 2021
Interview Questionnaire
1 Question
- Q1. Why you want change the job?
Customer Service Associate (Csa) Interview Questions & Answers
Teleperformance
Anonymous
posted on 31 Aug 2022
(2 Questions)
- Q1. General introduction round
- Q2. Qualification and work experience
Mcq , critical thinking and reasoning
(1 Question)
- Q1. Jam session , memorable day, about social media and covid 19 breakout
Interview Preparation Tips
Customer Service Associate (Csa) Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 29 Aug 2022
I applied via Walk-in
(1 Question)
- Q1. Tell me about your self
Interview Preparation Tips
Customer Service Associate (Csa) Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 23 Oct 2017
I was interviewed in Nov 2016.
Interview Questionnaire
5 Questions
- Q1. Tell me about yourself
- Q2. What was you doing in your last job
- Q3. Can you work in sales process
- Q4. What do you know about Insurance
- Ans.
Insurance is a contract between an individual and an insurance company, providing financial protection against potential losses.
Insurance is a form of risk management.
It involves the transfer of the risk of a potential loss from an individual to an insurance company.
Insurance policies are purchased to protect against various types of risks, such as property damage, liability, or health issues.
Premiums are paid by the i...
- Q5. What is your salary expectation
Interview Preparation Tips
Tips: First listen each question clearly,understand it & give answer confidently.
Skills: Sales, Confidence
Customer Service Associate (Csa) Interview Questions & Answers
Teleperformance
Talha
posted on 10 Mar 2022
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
Customer Service Associate (Csa) Interview Questions & Answers
Teleperformance
Anonymous
posted on 17 Feb 2021
Interview Questionnaire
4 Questions
- Q1. Introduce your selF
- Q2. Why are you want join bpo sector
- Q3. How many experience
- Q4. Share your expo previous company
Interview Preparation Tips
iEnergizer Interview FAQs
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iEnergizer Customer Service Associate (Csa) Interview Process
based on 1 interview
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iEnergizer Customer Service Associate (Csa) Reviews and Ratings
based on 22 reviews
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