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Concentrix Corporation Customer Service Associate (Csa) Interview Questions and Answers
Concentrix Corporation Customer Service Associate (Csa) Interview Experiences
4 interviews found
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce your self , Q related to city where you belongs to and what is role of CSA , Some Q related to concentric and MNC .Favourite games ,hobbies etc.
- Q2. Tell me about role of CSA. Why do you want to join MNC ,what do you know about MNC
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. Self introduce
- Q2. About experience
- Q3. About customer service
- Q4. Role of csa
- Q5. How to deal a customer
- Ans.
Dealing with customers requires active listening, empathy, and problem-solving skills.
Listen actively to the customer's concerns
Show empathy and understanding towards their situation
Offer solutions or alternatives to resolve their issue
Remain calm and professional, even in difficult situations
Thank the customer for their business and offer assistance in the future
- Q6. How to handle an angry customers
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2019. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What is short term goal?
- Q2. After 5 yrs where you see yourself in this company?
Interview Preparation Tips
1: as I said that my short term goal is i want achieve something in this year you for example you can say promotion.
2 : I said that after 5 yrs I see myself in this company as a manager.
I was interviewed before Sep 2016.
Interview Questionnaire
1 Question
- Q1. Work shift time, location,Traval and low salary.
Interview Preparation Tips
Experience: Self introduction (English)
Previous company working details,regicnaction of previous company.
Tips: No
Round: HR Interview
Experience: No
Tips: No
Skills: Soft Skills
Concentrix Corporation interview questions for designations
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Customer Service Associate (Csa) Interview Questions & Answers
iEnergizer
Anonymous
posted on 4 Feb 2023
(2 Questions)
- Q1. Tell me about your day?
- Q2. Tell me about your education?
Interview Preparation Tips
Customer Service Associate (Csa) Interview Questions & Answers
Teleperformance
Anonymous
posted on 4 Feb 2022
I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.
The aptitude was so easy when I joined the Teleperformance in 2020.
It was so easy having mathematics of percentage calculation.
Second was having general knowledge questions.
And the last was English comprehensive questions...
It was so easy and you can crack the interview very easily.
I have given interview without any preparation. ?
(3 Questions)
- Q1. Second round was of Typing test which was taken by the recruiter in that he will gave you a paragraph and you have to type in desktop having time. Its checks the speed of typing. 🥰
- Q2. After typing test the interviewer takes a check to your resume and Shortlist you for that job. And ask you about the personal info and what is you motive to work in this company. As such it was like they a...
- Q3. Then the final round in which your AM takes the interview he will gave you a script and you have to translate it to hindi. It will be in English. After that he ask you about yourself and other personal in...
Interview Preparation Tips
- General knowledge
- English comprehensive
- Percentage
- General mathematics
Be what you are...
All the best☺️
Customer Service Associate (Csa) Interview Questions & Answers
Firstsource Solutions
nishchint chawathe
posted on 29 Apr 2022
(1 Question)
- Q1. Please speak on a topic for a minute,Please introduce yourself.
(1 Question)
- Q1. Speak on a certain topic for a minute
- Ans.
The benefits of exercise
Regular exercise can improve physical health and reduce the risk of chronic diseases
Exercise can also improve mental health by reducing stress and anxiety
Exercise can improve sleep quality and increase energy levels
Examples of exercise include running, swimming, and weightlifting
Interview Preparation Tips
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Customer Service Associate (Csa) Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 21 Jun 2021
Interview Questionnaire
1 Question
- Q1. Why you want change the job?
Customer Service Associate (Csa) Interview Questions & Answers
Teleperformance
Anonymous
posted on 31 Aug 2022
(2 Questions)
- Q1. General introduction round
- Q2. Qualification and work experience
Mcq , critical thinking and reasoning
(1 Question)
- Q1. Jam session , memorable day, about social media and covid 19 breakout
Interview Preparation Tips
Customer Service Associate (Csa) Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 29 Aug 2022
I applied via Walk-in
(1 Question)
- Q1. Tell me about your self
Interview Preparation Tips
Concentrix Corporation Interview FAQs
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Concentrix Corporation Customer Service Associate (Csa) Reviews and Ratings
based on 12 reviews
Rating in categories
|
Customer Service Executive
3.6k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Advisor
3.2k
salaries
| ₹0.9 L/yr - ₹7 L/yr |
|
Senior Representative
3k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
|
Content Moderator
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| ₹1.7 L/yr - ₹5 L/yr |
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