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Conneqt Business Solutions Customer Service Associate (Csa) Interview Questions and Answers

Updated 21 Jun 2021

Conneqt Business Solutions Customer Service Associate (Csa) Interview Experiences

2 interviews found

Interview Questionnaire 

1 Question

  • Q1. Why you want change the job?

I was interviewed in Nov 2016.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.

    • I have X years of experience in customer service roles

    • I excel at resolving customer issues and providing exceptional service

    • I am a strong communicator and team player

    • I am passionate about helping customers and ensuring their satisfaction

  • Answered by AI
  • Q2. What was you doing in your last job
  • Ans. 

    I was responsible for handling customer inquiries, resolving issues, and providing product information.

    • Handled customer inquiries via phone, email, and in person

    • Resolved customer issues in a timely and professional manner

    • Provided product information and recommendations to customers

    • Processed returns and exchanges

    • Assisted with inventory management and restocking

  • Answered by AI
  • Q3. Can you work in sales process
  • Ans. 

    Yes, I have experience working in sales processes and enjoy interacting with customers to meet their needs.

    • I have previous experience in sales roles where I successfully met sales targets

    • I am comfortable with upselling and cross-selling products or services to customers

    • I enjoy interacting with customers to understand their needs and provide solutions

    • I am familiar with using sales techniques to drive revenue and increas

  • Answered by AI
  • Q4. What do you know about Insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company, providing financial protection against potential losses.

    • Insurance is a form of risk management.

    • It involves the transfer of the risk of a potential loss from an individual to an insurance company.

    • Insurance policies are purchased to protect against various types of risks, such as property damage, liability, or health issues.

    • Premiums are paid by the i...

  • Answered by AI
  • Q5. What is your salary expectation
  • Ans. 

    My salary expectation is negotiable and dependent on the overall compensation package offered.

    • Express willingness to negotiate based on the overall compensation package

    • Research industry standards and company norms for similar positions

    • Consider factors such as benefits, bonuses, and career growth opportunities

    • Provide a salary range rather than a specific number

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Tips: First listen each question clearly,understand it & give answer confidently.

Skills: Sales, Confidence

Customer Service Associate (Csa) Interview Questions Asked at Other Companies

Q1. What you know about sales and customer service
Q2. What do you know about Insurance
Q3. Why is the Maruti Suzuki is best?
Q4. Did you know about products and how to managed good quality.
Q5. How to handle customers on call or mail.

Interview questions from similar companies

I applied via Indeed and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why should we hire you
  • Ans. I am experienced and an quick learner, can work in any environment with efficiency.
  • Answered Anonymously
  • Q2. What is credit card.
  • Ans. 

    A credit card is a plastic card that allows you to borrow money from a bank or financial institution to make purchases.

    • Credit cards have a credit limit, which is the maximum amount you can borrow.

    • You can use a credit card to make purchases online, in stores, or over the phone.

    • Credit cards charge interest on the amount you borrow, and may also have fees for late payments or going over your credit limit.

    • Some credit cards...

  • Answered by AI
  • Q3. What is your Salary expactation
  • Ans. For fresher : As I am fresher so i dont have any salary expactation just wanted to start my career with a reputed org. Like yours. For experience; Can go as per your expactations.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you facing rejections so you are close to get hired.

Interview Questionnaire 

2 Questions

  • Q1. Why do you wants to do the job
  • Q2. When i did interview very well with full confident then also the company won't select me

I applied via Referral and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduction
  • Q2. Interests

Interview Preparation Tips

Interview preparation tips for other job seekers - Make yourself comfort an confident enough . That's all you need . Believe in yourself .

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join TCS

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest. Don't lie about anything.

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction, hobbies, life goals
  • Q2. They will test spoken english, they asked me to speak for 30 minutes.

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well on introduction they will ask about
1) goals
2) hobbies
3)relocation
4) process

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - First, without fear or clearly what the interviewers are asking and answer
Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Please speak on a topic for a minute,Please introduce yourself.
Round 3 - Behavioral 

(1 Question)

  • Q1. Speak on a certain topic for a minute
  • Ans. 

    The benefits of exercise

    • Regular exercise can improve physical health and reduce the risk of chronic diseases

    • Exercise can also improve mental health by reducing stress and anxiety

    • Exercise can improve sleep quality and increase energy levels

    • Examples of exercise include running, swimming, and weightlifting

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident bbshhshshjjsjejhshh
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Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - if you had lost everything and don't have any future scope left with you please join it to earn your daily bread

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Conneqt Business Solutions Customer Service Associate (Csa) Salary
based on 9 salaries
₹1.8 L/yr - ₹2.2 L/yr
15% less than the average Customer Service Associate (Csa) Salary in India
View more details

Conneqt Business Solutions Customer Service Associate (Csa) Reviews and Ratings

based on 6 reviews

4.5/5

Rating in categories

4.5

Skill development

3.5

Work-life balance

3.5

Salary

4.1

Job security

3.7

Company culture

3.4

Promotions

3.2

Work satisfaction

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