Conneqt Business Solutions Customer Service Associate (Csa) Reviews
based on 6 reviews
Updated 30 Jan, 2023
Overall Rating
4.5/5
How AmbitionBox ratings work?
Category Ratings
4.5
Skill development
4.1
Job security
3.7
Company culture
3.5
Salary
3.5
Work-life balance
3.4
Promotions
3.2
Work satisfaction
Conneqt Business Solutions is rated
4.5 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
4.5 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Customer Service Associate (Csa) in
Pune
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 30 Jan 2023
Likes
Work is balanced
Skill development - Excellent
Dislikes
No dislikes
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Thane
Outbound Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 13 Jun 2022
Likes
Good atmosphere, enjoying every festival
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing to dislike about company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
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posted on 25 Mar 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Job security - Excellent
Company culture - Good
Dislikes
There is a lot of politics and team leader is not supporting manager also not supporting and incentives also not giving
Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work timings: Strict Timings
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Service Associate (Csa) in
Kolkata
csa Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 May 2021
Likes
Good work environment and culture.teammates are supportive and the management is transparent.company policies are good
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Accounts Executive in
Thane
Full Time
·
Accounting & Taxation Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
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Job security
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Promotions
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Work satisfaction
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Company culture
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Work-life balance
posted on 06 Jan 2025
Likes
Nothing to like except that your specified salary is credited to your account every month
Dislikes
The list may go on but major dislikes
Micro management, indefinite SOP, Undue client interference, Poorest Management, No job security, you have timings for bio break, You may have feeling of school over here where everything is controlled like bay-rotation, you cannot talk to eachother, surprise tests, etc.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Call Center Executive in
Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 02 Jan 2025
Likes
Nothing and salary is very less
Dislikes
No appraisal,if you are at 1s grade then for promotion you have to wait 3 year and internal promotion is not possible because our manager does not support if any vacancy is there our manager will not inform us and if a employee is capable then also our manager will not support there is lack of support.and salary is not good as other company provide good salary and benefits to there employee.
Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Customer Service Executive in
Indore
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
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posted on 31 Dec 2024
Likes
Understandable management
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Good environment but less salary and cuts salary without any reason , some times the NAPS doesn't gets credited to account then it get credit in another month
Work Details
Work policy:
1 dat woff
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
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Skill development
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Work satisfaction
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Company culture
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Work-life balance
posted on 30 Dec 2024
Likes
I am not agree
Dislikes
I worked in the Canara Bank process at Conneqt Business Solutions, Kharadi , Pune. During my time there, I faced severe health issues, including a panic attack. Despite this, instead of understanding my situation, the company held my salary for one month and gave untrue reason for my resignation.
It was very difficult time for me both physically and emotionally. Holding my salary during such a challenging period felt unfair and insensitive. I expected better support and understanding from the company.
I hope no one else has to face such treatment in the future....Read More
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Sales Trainer in
Kolkata
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 29 Dec 2024
Likes
Sir,it is a great privilege for any one to work in reputed organization like yours.when I read about your organization. I found that my skills are matching your requirements. Where I can show case my skills to contribute to the organization growth.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
No Dislike because it is one of the fastest growing organization in india. The work environment of the organization is very good. People feel proud to be part of the team as organization provides feel support to their employees in professional front.it has many branches across the india so I have good opportunity to show my talent.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Dec 2024
Likes
Something say that they like working at conneqt business solutions because of the company's culture , work environment,and supportive management .
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
International Business Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Dec 2024
Likes
No like.
Dislikes
Worst experience ever, manager asked me to resign just because of data discontinued and he was rude, mannerless, bad behaving, the organization are responsible for those kind of manager.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Soft Skills Trainer in
Hyderabad / Secunderabad
Full Time
·
University Level Educator Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 11 Dec 2024
Likes
There is nothing to like much, however any freshers or people who come from villages for them to develop their basic BPO culture it is useful
Job security - Good
Dislikes
HR( recruiting HR) they think about themselves as CEO's of the company their attitude and rudeness, they dont know anything apart from asking "Tell me something about yourself". They only dont have proper communication skills. They are worst. I worked there 5 years. It is full of domestic process, so dont expect to improve your communications skills, infact you will lose your skills. its best to work for six months and gain basic BPO skills and go away....Read More
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Mohali
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Dec 2024
Likes
I like to work with Conneqt because they value their employees also environment is very good and comfortable and employers are very supportive and helpful, thank you Conneqt.
I never forget the experience.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is no way to dislike it.but yearly appraisal should be more good.
BPO Associate in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Dec 2024
Likes
None
Dislikes
This company will ruin your life. They say it's a 9-hour shift during the interview, but you end up working 10-11 hours. You get a 1-hour break, but they tell you to return in 10-15 minutes and skip the rest of your break. There's no overtime pay. They'll expect you to do extra work without any compensation. They treat you like animals and then say they can't pay your salary because your login hours are short, you're taking too many training breaks, etc. Your salary never arrives on time, and sometimes you don't even get your full salary. So, friends, if you're considering joining this company, please talk to the employees who were there before you. And if possible, avoid joining this company altogether......Read More