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Customer Care Executive interview
Q1. What do you understand about customer support
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Conneqt Business Solutions's Customer Care Executives
Is Conneqt Business Solutions a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 1.3k employee reviews, it's clear that most customer care executives have an average experience working at Conneqt Business Solutions. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
Does Conneqt Business Solutions pay their Customer Care Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions customer care executives rate their salary and benefits at 3.2 out of 5, based on 1.3k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions's customer care executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions for customer care executives, click here.
How is the work culture at Conneqt Business Solutions for Customer Care Executives?
Work culture at Conneqt Business Solutions for customer care executives is rated 3.7 out of 5 by 1.3k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions for customer care executives, click here.
How is the job security at Conneqt Business Solutions for Customer Care Executives?
Based on 1.3k reviews on AmbitionBox, Conneqt Business Solutions's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions for customer care executives, click here.
Is work from home available to Customer Care Executives at Conneqt Business Solutions?
According to AmbitionBox, 21% of Conneqt Business Solutions's customer care executives work from home permanently, 66% work from the office, and 13% follow a hybrid model, based on 44 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Conneqt Business Solutions for customer care executives, click here.
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Conneqt Business Solutions Customer Care Executive Reviews by Locations
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Conneqt Business Solutions Reviews by Designations
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Work Policy for Conneqt Business Solutions Customer Care Executive
i
Workplace policy may vary based on Department, Designation and
Location.
based on 44 reviews in last 6 months
Work from office
66%
Permanent work from home
21%
Hybrid
13%
Other hybrid work policies
11%
3 days/week from office
2%
Gender Based Ratings for Conneqt Business Solutions Customer Care Executive
based on 1.3k reviews
Rated by 466
Women
Rated by 785
Men
Working Days for Conneqt Business Solutions Customer Care Executive
based on 1.3k reviews
Rotational Shift
62%
Monday to Saturday
26%
Other
6%
Monday to Friday
5%
Alternate Saturday off
1%
Work Timings for Conneqt Business Solutions Customer Care Executive
based on 1.3k reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
60%
10%
4%
26% employees reported other strict timings
Shift Timings for Conneqt Business Solutions Customer Care Executive
based on 1.3k reviews
Day shift
Night shift
90%
10%
Business Travel for Conneqt Business Solutions Customer Care Executive
based on 1.3k reviews
No travel
60%
Within city
35%
Within country
3%
International travel
2%
Conneqt Business Solutions Customer Care Executive
Salary
based on 3.5k salaries
₹0.5
L/yr - ₹5
L/yr
At
par with the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
52 total
responses
International/On-site exposure
5 total
responses
Free meal
5 total
responses
Annual health checkup
2 total
responses
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