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Conneqt Business Solutions
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3 Conneqt Business Solutions Customer Care Executive Jobs
Customer Care Executive
0-2 years
₹ 0.5 - 4L/yr (AmbitionBox estimate)
Pune
1 vacancy
Customer Care Executive
Conneqt Business Solutions
posted 1y ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Curating streamlined email and social media communication mediums for offers, updates and much more
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience
Employment Type: Full Time, Permanent
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What Customer Care Executive at Conneqt Business Solutions are saying
Rating based on 1.4k Customer Care Executive
reviews
Anonymous · Customer Success, Service & Operations
in Pune
Good company to make career
- Salary - Excellent
His supervisor or manager is a bad person. Everyone leaves their jobs because of his bad behavior. 12 of us have left our jobs because of the bad behavior of one person.
Customer Care Executive salary at Conneqt Business Solutions
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