Conneqt Business Solutions Customer Care ExecutiveKolkata Reviews
based on 41 reviews
Updated 11 Dec, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
4.0
Skill development
3.6
Work-Life balance
3.6
Company culture
3.6
Salary & Benefits
3.5
Work Satisfaction
3.4
Job Security
3.0
Promotions/Appraisal
Conneqt Business Solutions is rated
3.8 out of 5 stars on
AmbitionBox, based on 41 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.8 out of 5 stars on
AmbitionBox, based on 41 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Conneqt Business Solutions Customer Care Executive Kolkata Reviews
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41 reviews found
Sort by:
Popular
Customer Care Executive in
Kolkata
Full Time
·
Management Consulting Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Co workers are very supportive and professional
Dislikes
Separation Policies and work cultural are very rough and extreme…. #Unbearable
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Oct 2024
Likes
I never faced any issues
Dislikes
As I never faced any issues, not the right person to discuss this
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 Jul 2023
Likes
This organization motivate there employees to perform better. Work atmosphere is too good people here are very friendly I like working with this company. 😊
Dislikes
As such there is no dislike but when it comes to salary and appraisal there are some issues. It's been more than 1yr working with this organization till date I have not received Appraisal.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Top Conneqt Business Solutions Customer Care Executive Interview Questions
Good working environment . It's been 1 year I work here
Dislikes
Sometimes salary does not credited on time
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 18 Jul 2023
Likes
The team leader and support staff were really helpful throughout the time span over here.
Dislikes
The process that I provided support for was shut down all of a sudden and there were no opportunities for switching to a better process, so I was left with no choice but to leave.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Canteen , Environment
Dislikes
Floor is like Housefull , No new Desktop PC's for new emoloyed candidates
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 May 2023
Likes
Everything in the company was good
Dislikes
Nothing in the company was bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Full Time
·
Customer care executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 May 2023
Likes
Worst
Dislikes
Worst company, the hr even help you after you leave the job
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Kolkata
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 10 Apr 2022
Likes
Every thing is good
Dislikes
Job Pressure
Work Details
Pretty much good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Mar 2022
Likes
Helpful seniors and trainers,
Dislikes
Shift timing according to me
Work Details
It was balanced..
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Tataplay process Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Apr 2022
Likes
Very good company
Dislikes
I am the ex employee of Conneqt Business Solutions
Work Details
Awesome
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
Customer Care Executive in
Kolkata
Full Time
·
CSA Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 09 May 2022
Likes
Nothing
Dislikes
Salary issue,
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 May 2019
Likes
It is a good company and also job security
Dislikes
Not happy to ijp related
Work Details
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Customer Care Executive in
Kolkata
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Mar 2022
Likes
One thing which is likable of this company is if u do as they want your name won't be escalated and u will be safe continuing your work and they gives all the money for the wifi router transportation amount as promised..
Dislikes
Too much pressure of work and targets
Work Details
Overall it's good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Saltlake Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Nothing
Dislikes
One of the worst company I have worked for, left within 2 months after that its been more than 4 months past but they haven't cleared my due payment. Seniors are the most unprofessional one's, do not know how to behave with employees.
Work Details
I have not been there for more than two months because this the worst company to work in that's why I don't have any work life their.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Apr 2022
Likes
There was many opportunities provided to the agents
Dislikes
Many opportunities provided but to the new agents not the experienced peoples
Work Details
Nothing was good
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Customer Care Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Mar 2022
Likes
Company policies
Dislikes
Salary
Work Details
Good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 May 2022
Likes
All are good but some specific process
TL, Manager not follow company rules.
People also ask about Conneqt Business Solutions, Kolkata Customer Care Executives
Is Conneqt Business Solutions, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 41 employee reviews, it's clear that most customer care executives have an average experience working at Conneqt Business Solutions, Kolkata. Skill development holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Conneqt Business Solutions, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions, Kolkata customer care executives rate their salary and benefits at 3.6 out of 5, based on 41 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions, Kolkata for customer care executives, click here.
How is the work culture at Conneqt Business Solutions, Kolkata for Customer Care Executives?
Work culture at Conneqt Business Solutions, Kolkata for customer care executives is rated 3.6 out of 5 by 41 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions, Kolkata for customer care executives, click here.
How is the job security at Conneqt Business Solutions, Kolkata for Customer Care Executives?
Based on 41 reviews on AmbitionBox, Conneqt Business Solutions, Kolkata's customer care executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions, Kolkata for customer care executives, click here.
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