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Engaged Employer

Conneqt Business Solutions

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3.7

based on 8.4k Reviews

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Conneqt Business Solutions Senior Customer Service Executive Kolkata Reviews

based on 11 reviews

Updated 30 Jul, 2024

Overall Rating

3.4/5

How AmbitionBox ratings work?

Category Ratings

3.2

Work-Life balance

3.0

Job Security

3.0

Work Satisfaction

3.0

Salary & Benefits

2.9

Skill development

2.9

Company culture

2.8

Promotions/Appraisal

Top Mentions in Conneqt Business Solutions Senior Customer Service Executive Kolkata Reviews

11 reviews found

Sort by: Popular

Senior Customer Service Executive in Kolkata

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 30 Jul 2024

Likes

Good, you can get day shifts as well

Dislikes

Not systematic, management should improve

Senior Customer Service Executive in Kolkata

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 19 Dec 2023

Likes

I work last 5 year ,not get promotion, not gat property salary hike. I performed every month, work hard but not get promotion

Dislikes

I performed every month,work hard not get promotion.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Kolkata

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 26 Dec 2022

Likes

No Promotion, Salary Not Increase

Dislikes

Because Poor Management

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. We have escalated your concerns to the respective teams and your feedback is currently under review. We would also appreciate hearing more to improve things if there are any specific issues. You can reach out to us at hr.helpdesk@conneqtcorp.com to further this discussion.

Senior Customer Service Executive in Kolkata

Full Time

Customer Service Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 04 Oct 2021

Likes

All are good

Dislikes

Salary incriminate issue

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Executive in Kolkata

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 May 2022

Likes

Awesome

Dislikes

Salary increase very poor/we are working very hard and get insensitive very low.

Work Details

Very good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, Thanks for the feedback, regarding your concerns about salary please do approach the HR team for further discussion at https://conneqtcorp.com/in/.

Senior Customer Service Executive in Kolkata

Sr TPA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 May 2022

Likes

Great place to work hare..stay hare.learning and Grooming Career Accordingly.

Dislikes

Not yet.

Work Details

4 yrar experience..

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel.

Employer’s Response

Hi, Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.

Senior Customer Service Executive in Kolkata

Tata sky outbound Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 27 Dec 2021

Likes

Awsome work environment and culture. Teammates are supportive. Company policies are good.

Dislikes

Salary structure and career growth is slow and unsatisfying.

Work Details

The job is quite interesting! I learnt everything on the job.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Conneqt Business Solutions.

Senior Customer Service Executive in Kolkata

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Apr 2022

Likes

nothing...

Dislikes

all the things

Work Details

Work timings: Strict Timings

Discover interview dos and don'ts from real experiences

Senior Customer Service Executive in Kolkata

Tatasky outbound Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 29 Apr 2021

Likes

Excellent job security

Dislikes

Process management

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Customer Service Executive in Kolkata

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 30 Mar 2021

Likes

Very good

Dislikes

There is a lot of politics and the management doesn't address our issue.

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Provide Tata sky free service

Senior Customer Service Executive in Kolkata

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 16 Jul 2020

Likes

No support

Dislikes

Company policy

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Employer’s Response

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Conneqt Business Solutions reviews submitted by Conneqt Business Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Conneqt Business Solutions is the right compa...Read more