Conneqt Business Solutions Senior Customer Service ExecutiveHyderabad / Secunderabad Reviews
based on 76 reviews
Updated 22 Oct, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.7
Skill development
3.4
Job Security
3.4
Work Satisfaction
3.4
Company culture
3.3
Work-Life balance
2.9
Promotions/Appraisal
2.7
Salary & Benefits
Conneqt Business Solutions is rated
3.6 out of 5 stars on
AmbitionBox, based on 76 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.6 out of 5 stars on
AmbitionBox, based on 76 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Conneqt Business Solutions Senior Customer Service Executive Hyderabad / Secunderabad Reviews
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76 reviews found
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Popular
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Retail banking non voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Jun 2024
Likes
Work culture and management are good. Job security is there and you can always learn grow internally once you are eligible to apply for igp learn a lot from this company and met some good people and negative too haha
Dislikes
Salary is less here as the process I was with is domestic process and appraisal is like tortoises and 6 days a week is pathetic and week off are like hell and you always have to work for more than 7days and more to get your week off
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Oct 2024
Likes
Good Work Culture
Dislikes
Good Work Culture
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Oct 2024
Likes
Feasible Work Environment
Dislikes
No scope or not even a single chance of getting growth in this org
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Aug 2024
Likes
Good work place and work life balance
Dislikes
Nil
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Feb 2024
Likes
Friendly work atmosphere and salary on time.
Dislikes
Salary is low.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Nov 2023
Likes
Overall good and super experience worked with TBSS
Dislikes
No dislikes
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Feb 2024
Likes
Team work
Dislikes
Not get any position
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Conneqt Business Solutions.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Good environment to work
Dislikes
Location of office
Work Details
Work policy:
Some time visit to office while required
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Aug 2023
Likes
U like the people in the organisation
Dislikes
Need smoke zone
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice process Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 11 Jan 2024
Likes
No appraisal and no promotion work pressure is too high
Dislikes
pressure full
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 Dec 2023
Likes
Salary will be credited at on time
Dislikes
No hike in salary
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Aug 2023
Likes
I had support in work station because physically challenged so they use to see very special all tl, manager and friends support, they provide me scholarship rs.1000 every month
Dislikes
They is no salary increment and salaries was not upto mark
Work Details
Work timings: Flexible Timings
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 24 Dec 2023
Likes
Nothing
Dislikes
One of the worst company
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Pharmaceutical & Biotechnology Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jan 2024
Likes
Good
Dislikes
Nothing everything is fine
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Aug 2022
Likes
Transport is nice and nothing more
Dislikes
Growth is very slow
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thanks for the feedback, If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Banking Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Jun 2022
Likes
Good Company Culture and Environment, in BPO Industry..
Dislikes
Good Environment..
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Nothing
Dislikes
Mostly the management is unsupportive if you go to the HR for any query or any questions regarding your work and management you can’t expect any resolution from them also work atmosphere is not friendly
Work Details
Work experience or work environment was not friendly
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory.
If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Feb 2022
Likes
CBSL for freshers work experience better opportunity and skills improve for next level
Dislikes
Mainly there is no growth in salary
Work Details
Totally i learned something starting struggled hard now iam having 4yrs experience to build my career step by step i achieved
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Apr 2023
Likes
Good
Dislikes
Salary less. Less chance of growth
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Axis Bank process Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Apr 2022
Likes
Work culture is good and company policies is good.
Dislikes
Employee personal life they can't understand, management only look target's and week off s and leaves not good.
People also ask about Conneqt Business Solutions, Hyderabad / Secunderabad Senior Customer Service Executives
Is Conneqt Business Solutions, Hyderabad / Secunderabad a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 76 employee reviews, it's clear that most senior customer service executives have an average experience working at Conneqt Business Solutions, Hyderabad / Secunderabad. Skill development holds the highest rating at 3.7, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about skill development and salary & benefits on AmbitionBox.
Does Conneqt Business Solutions, Hyderabad / Secunderabad pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions, Hyderabad / Secunderabad senior customer service executives rate their salary and benefits at 2.7 out of 5, based on 76 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Conneqt Business Solutions, Hyderabad / Secunderabad's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions, Hyderabad / Secunderabad for senior customer service executives, click here.
How is the work culture at Conneqt Business Solutions, Hyderabad / Secunderabad for Senior Customer Service Executives?
Work culture at Conneqt Business Solutions, Hyderabad / Secunderabad for senior customer service executives is rated 3.4 out of 5 by 76 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions, Hyderabad / Secunderabad for senior customer service executives, click here.
How is the job security at Conneqt Business Solutions, Hyderabad / Secunderabad for Senior Customer Service Executives?
Based on 76 reviews on AmbitionBox, Conneqt Business Solutions, Hyderabad / Secunderabad's senior customer service executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions, Hyderabad / Secunderabad for senior customer service executives, click here.
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