Conneqt Business Solutions Senior Customer Service ExecutiveHyderabad / Secunderabad Reviews
based on 76 reviews
Updated 22 Oct, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.7
Skill development
3.4
Job Security
3.4
Work Satisfaction
3.4
Company culture
3.3
Work-Life balance
2.9
Promotions/Appraisal
2.7
Salary & Benefits
Conneqt Business Solutions is rated
3.6 out of 5 stars on
AmbitionBox, based on 76 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
3.6 out of 5 stars on
AmbitionBox, based on 76 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Conneqt Business Solutions Senior Customer Service Executive Hyderabad / Secunderabad Reviews
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76 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jul 2021
Likes
Worst company doesn't have satisfaction for working on this company neither they won't hike salary & they give any opportunities for the growth also waste company
Dislikes
Politics
Work Details
Avarage
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Dec 2021
Likes
Company culture was good
Dislikes
Salary growth not there
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 31 May 2022
Likes
Good
Dislikes
No appraisals no growth as per employee knowledge
Work Details
Work timings: Flexible Timings
Employer’s Response
Hi,
Thanks for the feedback, If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Customer Care Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2021
Likes
I like company policy and it's for not all policies few policies which i like.
Dislikes
There management and HR policy........
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Sep 2021
Likes
Everything it's okey staff and security all are good
Dislikes
I dislike salary related we are getting salary less than
Work Details
I was good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Jul 2021
Likes
Good
Dislikes
No
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 06 Sep 2021
Likes
Good place to work but there is no hike in salaries only one week off there is no extra benefits to employees
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Conneqt Business Solutions.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Sales Retail Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Nov 2020
Likes
good
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Banking Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Mar 2021
Likes
Good work environment and culture
Dislikes
No salary increment
Work Details
It was very good working with q Conneqt
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Jun 2021
Likes
Q Conneqt is good for freshers who are looking for improving skills and build career
Work Details
Awesome
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Banking & Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 May 2022
Likes
Good management and environment and supporting team work
Dislikes
No transport facility, no work from home
Work Details
I struggled in the begining but later maintains a good level
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2021
Likes
Very nice
Dislikes
Nothing
Work Details
Very good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 29 Sep 2020
Likes
Iam quite happy being associated with qconnect. Iam satisfied with ambiance and work.
Dislikes
Process was wind up. Due to covid-19 and they gave bench letters on 30th April due to pandamic situation since from 6months no job.
Work Details
Job is quite interesting! I struggled a bit in the beginnings being fresher.salary is not satisfactory because comparing with CTC and monthly pay lot of difference.But if relly work hard then we achieve good incentives.l learnt everything on the job.
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Hyderabad / Secunderabad
Associate Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Sep 2020
Likes
Good
Dislikes
No growth in career as well salary
Work Details
Average
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Employer’s Response
Hi,
Thank you for taking the time to share your feedback.
Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed.
If you would like to discuss this further or have any more feedback to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 17 Jan 2021
Likes
Woked as senior customer support executive for about 2 years let me tell you for freshers it's good you will develop skills experience and you know about how cooperative life works work for one year get experience certificate and get out
Dislikes
There is no salary increment salary is fixed and work pressure is too much if you want leaves you have to beg for it
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2021
Likes
Incentives
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 06 May 2021
Likes
Office environment
Dislikes
Fully politics no support no team unity
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employee Benefits
Nothing benefits
Senior Customer Service Executive in
Hyderabad / Secunderabad
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 May 2021
Likes
It was very pleasant to work here , management is very cooperative towards everyone. much things we can learn from this organisation.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Hyderabad / Secunderabad
Non Voice Email Department Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Mar 2020
Likes
Supportive TLs and Managers and environment is too good..
Dislikes
Less Salary but good position
Work Details
Good experience with this company
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Customer care services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Dec 2019
Likes
For fresher it is very useful
Dislikes
Salary problem
Work Details
Nodal officer
Providing resolution to customers with in 4hours
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Conneqt Business Solutions, Hyderabad / Secunderabad Senior Customer Service Executives
Is Conneqt Business Solutions, Hyderabad / Secunderabad a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 76 employee reviews, it's clear that most senior customer service executives have an average experience working at Conneqt Business Solutions, Hyderabad / Secunderabad. Skill development holds the highest rating at 3.7, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about skill development and salary & benefits on AmbitionBox.
Does Conneqt Business Solutions, Hyderabad / Secunderabad pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Conneqt Business Solutions, Hyderabad / Secunderabad senior customer service executives rate their salary and benefits at 2.7 out of 5, based on 76 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Conneqt Business Solutions, Hyderabad / Secunderabad's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions, Hyderabad / Secunderabad for senior customer service executives, click here.
How is the work culture at Conneqt Business Solutions, Hyderabad / Secunderabad for Senior Customer Service Executives?
Work culture at Conneqt Business Solutions, Hyderabad / Secunderabad for senior customer service executives is rated 3.4 out of 5 by 76 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions, Hyderabad / Secunderabad for senior customer service executives, click here.
How is the job security at Conneqt Business Solutions, Hyderabad / Secunderabad for Senior Customer Service Executives?
Based on 76 reviews on AmbitionBox, Conneqt Business Solutions, Hyderabad / Secunderabad's senior customer service executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Conneqt Business Solutions, Hyderabad / Secunderabad for senior customer service executives, click here.
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