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Teleperformance C.S.A Interview Questions and Answers

Updated 20 Dec 2023

Teleperformance C.S.A Interview Experiences

12 interviews found

C.S.A Interview Questions & Answers

user image Anonymous

posted on 13 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Elocution on random topics

Interview Preparation Tips

Interview preparation tips for other job seekers - Be. Focused

C.S.A Interview Questions & Answers

user image Amrita Chakraborty

posted on 20 Dec 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Behavioral 

(1 Question)

  • Q1. Self introduction & discussion about previous work experience.

C.S.A Interview Questions Asked at Other Companies

Q1. How you will handle unhappy customers like he is continuously abu ... read more
Q2. What qualities should an customer service exicutive have?
Q3. If a customer is irate then how would to convert this situation i ... read more
Q4. What is difference between customer service agent and customer ca ... read more
Q5. Technically how we can make one process moving forward to automat ... read more

C.S.A Interview Questions & Answers

user image Anonymous

posted on 9 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About your self? translation
  • Q2. Translation English to hindi

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence your self.and be prepared for your job opportunity.thank you

C.S.A Interview Questions & Answers

user image sanjib dasgupta

posted on 29 May 2022

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Coding Test 

It's a good

Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction, why last company leave

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good. Salary good..any shifts ... Transparent wall team manager it's good

Teleperformance interview questions for designations

 Customer Care Executive

 (176)

 Customer Service Executive

 (149)

 Customer Service Associate

 (125)

 Customer Support Executive

 (78)

 Technical Support Executive

 (39)

 Analyst

 (34)

 Customer Support Associate

 (26)

 Team Lead

 (25)

C.S.A Interview Questions & Answers

user image Anonymous

posted on 26 Oct 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Share your most happiest memory
  • Q2. Tell me something about your city
  • Q3. How do u define empathy as n how it is different from sympathy
  • Q4. How equality is important
  • Q5. What makes u a good candidate for this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on developing sentences n avoid to directly come straight to the point.

C.S.A Interview Questions & Answers

user image Anonymous

posted on 30 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

Women empowerment/girls education

Round 3 - HR 

(4 Questions)

  • Q1. EXPERIENCE 7 YEARS JOB DESCRIPTION
  • Q2. TYPES OF PROFILE IN HANDING 7 YEARS EXPERIENCE
  • Q3. CUSTOMER SATIFICTION
  • Q4. FUTURE PLAN TO ACHIEVE GOAL
  • Ans. 

    My future plan to achieve my goal is to continue gaining relevant experience, further my education, and network with professionals in the field.

    • Gain relevant experience through internships and volunteer opportunities

    • Further education by pursuing advanced degrees or certifications

    • Network with professionals in the field through industry events and online platforms like LinkedIn

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - everything was fine

C.S.A Interview Questions & Answers

user image Anonymous

posted on 16 Jan 2022

I was interviewed in Jul 2021.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself.Why do you want to join BPO as you have technical background?Why is the full form of BPO? How can you handle an irrate customer?Why should I hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't do googling before the interviewer.

C.S.A Interview Questions & Answers

user image Anonymous

posted on 12 Oct 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Social media, world,common sense, technology &growth
  • Ans. Question related answer and sensible points
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidently ,Understand questions &After then tell answer,communication skills &Job discription.

C.S.A Interview Questions & Answers

user image Anonymous

posted on 18 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction of candidates and the basis detail
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple maths and English grammar with some logical reasoning questions

C.S.A Interview Questions & Answers

user image Anonymous

posted on 7 Dec 2022

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

Normal interview don't very just introduction

Round 3 - HR 

(3 Questions)

  • Q1. About yourself you should prepare
  • Q2. Tell me about your delay routine
  • Q3. What are you doing on yor delay routine

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple interview do not work there if you are fresher then you can wok

Teleperformance Interview FAQs

How many rounds are there in Teleperformance C.S.A interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Teleperformance C.S.A interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Banking Operations, Communication Skills, Customer Service, Domestic BPO and Relationship Management.
What are the top questions asked in Teleperformance C.S.A interview?

Some of the top questions asked at the Teleperformance C.S.A interview -

  1. FUTURE PLAN TO ACHIEVE G...read more
  2. Sell me this ...read more
  3. Introduction of candidates and the basis det...read more

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Teleperformance C.S.A Salary
based on 625 salaries
₹0.8 L/yr - ₹5.5 L/yr
At par with the average C.S.A Salary in India
View more details

Teleperformance C.S.A Reviews and Ratings

based on 251 reviews

3.6/5

Rating in categories

3.4

Skill development

3.3

Work-life balance

3.2

Salary

3.2

Job security

3.4

Company culture

2.9

Promotions

3.2

Work satisfaction

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