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Cogent E Services Interview Questions, Process, and Tips
Top Cogent E Services Interview Questions and Answers
- Q1. Suppose you have written quick learner in your strength , What do you mean by quick learner?asked in Customer Support Associate interview
- Q2. How you will handle unhappy customers like he is continuously abusing you ?asked in C.S.A interview
- Q3. How to up sales the product? Can you explainasked in Customer Support Executive interview
Cogent E Services Interview Experiences
238 interviews found
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me something about yourself?
- Q2. Get a topic and speak on it for a minute...
- Ans.
The benefits of meditation
Meditation reduces stress and anxiety
Improves focus and concentration
Increases self-awareness and mindfulness
Enhances emotional well-being
Can lower blood pressure and improve heart health
- Q3. What do you know about customer service?
- Ans.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is all about meeting the needs and expectations of customers
It involves effective communication, problem-solving, and conflict resolution skills
Examples of customer service include answering customer inquiries, handling complaints, and providing product recommendations
Good customer service can l...
(3 Questions)
- Q1. What do you know about the particular process for which you are applying?
- Q2. How to handle an irritate customer?
- Ans.
Handling an irritated customer requires patience, empathy, and active listening.
Remain calm and composed
Listen actively and empathize with their situation
Apologize for any inconvenience caused
Offer a solution or alternative
Follow up to ensure their satisfaction
Avoid taking their behavior personally
- Q3. What qualities should an customer service exicutive have?
- Ans.
A customer service executive should have good communication skills, empathy, patience, problem-solving ability, and product knowledge.
Good communication skills to understand customer's issues and provide solutions
Empathy to understand customer's perspective and provide personalized solutions
Patience to handle difficult customers and resolve issues calmly
Problem-solving ability to identify the root cause of the problem ...
Versent, it gonna be a normal versent and the candidate will have to score atleast 4 out of 6
Interview Preparation Tips
- Any topic
Top Cogent E Services C.S.A Interview Questions and Answers
C.S.A Interview Questions asked at other Companies
Anonymous
Selected
(2 Questions)
- Q1. Tell me something about your self
- Q2. About your self and how much experience you have
(2 Questions)
- Q1. How much experience you have and about your self and salary expectation
- Ans.
I have over 10 years of experience in compliance, with a strong background in regulatory requirements and risk management. My salary expectation is competitive based on my experience and skills.
Over 10 years of experience in compliance
Strong background in regulatory requirements and risk management
Competitive salary expectation based on experience and skills
- Q2. Three year experience on this companyIhave
Interview Preparation Tips
Compliance Executive Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me Your good name and address or family background
- Q2. Qualification and experience
- Q3. Tell me what you liked here and what you didn't like
- Q4. Tell me your hobby
(2 Questions)
- Q1. Now you working or not and
- Q2. Confirm to salary of esic and incentives
Interview Preparation Tips
Finance Manager Interview Questions asked at other Companies
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Don't want to disclose
- Q2. Don't wants to disclose
(2 Questions)
- Q1. Don't wants to disclose
- Q2. Don't wants to disclose
The Pmap test consists of 4 to 5 sections, which include responding to situations depicted in images, assessing typing speed, and selecting answers after listening to a call set, among other tasks.
(2 Questions)
- Q1. Don't wants to disclose
- Q2. Don't wants to disclose
Interview Preparation Tips
Cogent E Services interview questions for popular designations
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. Can you describe your previous professional experience?
- Ans.
I have over 5 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.
Managed a team of customer support representatives to ensure timely and effective resolution of customer issues
Utilized CRM software to track customer interactions and maintain accurate records
Implemented new customer service strategies to improve overall customer satisfaction
Handled escala...
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
Get interview-ready with Top Cogent E Services Interview Questions
chandrika gadaputi
Selected
I applied via Campus Placement and was interviewed in Dec 2024. There were 3 interview rounds.
Numerical appitude test
Logical appitude test
Case study GD
Topic based GD
(5 Questions)
- Q1. Can you tell me yourself?
- Ans.
I am a software developer with 5 years of experience in Java, Python, and SQL.
5 years of experience in Java, Python, and SQL
Worked on developing web applications using Java Spring framework
Proficient in database management with SQL
- Q2. What do you know our company
- Ans.
Your company is a leading software development firm specializing in creating innovative solutions for various industries.
Your company has a strong reputation for delivering high-quality software products.
You have a diverse portfolio of clients from different industries.
Your company values innovation and creativity in software development.
Your team is known for their expertise in cutting-edge technologies like AI and bl...
- Q3. How did you hear about this role?
- Ans.
I found the role through a job posting on LinkedIn.
Saw job posting on LinkedIn
Applied through company website
Referred by a friend who works at the company
- Q4. What are your greatest strength and weekness?
- Ans.
My greatest strength is my problem-solving skills and attention to detail. My weakness is that I can be overly critical of my own work.
Strength: Strong problem-solving skills - I enjoy tackling complex issues and finding creative solutions.
Strength: Attention to detail - I take pride in producing high-quality work and ensuring accuracy.
Weakness: Overly critical of my own work - I sometimes struggle to recognize when a ...
- Q5. Do you have any questions for me ?
Software Developer Interview Questions asked at other Companies
Selected
I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. About your self
- Q2. About your experience
Check your communication skills
(2 Questions)
- Q1. Check your technical skills
- Q2. Check your typing speed
Interview Preparation Tips
- Telecalling
Telecalling Executive Interview Questions asked at other Companies
Sameena Patel
I applied via Indeed and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Na ghbjj gunj gunj
- Q2. Nsggujjgh gujhy gujhy
(2 Questions)
- Q1. Ctc expectation
- Q2. Noticed period gunj ghhb fubn fybb
Associate Interview Questions asked at other Companies
(2 Questions)
- Q1. Bnine don’t havecany
- Q2. No e don’t have no e
None of the following above to
(2 Questions)
- Q1. None of the folks for you
- Q2. None of the following
None of the follicle questions
None of the following above
None of the folk above yo
Interview Preparation Tips
Node JS Developer Interview Questions asked at other Companies
I was interviewed in Jan 2025.
(2 Questions)
- Q1. First they Ask my skills
- Q2. Then they ask my hobbies and experience
Interview Preparation Tips
Telecaller Interview Questions asked at other Companies
Selected
I applied via LinkedIn and was interviewed in Jun 2024. There were 3 interview rounds.
Write a code in HTML
(2 Questions)
- Q1. Why do you want to work with us
- Q2. What is your strength
- Ans.
My strength is my attention to detail and ability to identify potential safety hazards.
Strong attention to detail in identifying safety hazards
Ability to implement and enforce safety protocols
Effective communication skills to educate others on safety procedures
Where is Golden temple situated??
Interview Preparation Tips
Safety Officer Interview Questions asked at other Companies
Top trending discussions
Cogent E Services Interview FAQs
Some of the top questions asked at the Cogent E Services interview -
The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Cogent E Services Interviews By Designations
- Cogent E Services Customer Service Associate Interview Questions
- Cogent E Services Customer Service Executive Interview Questions
- Cogent E Services Customer Care Executive Interview Questions
- Cogent E Services Customer Support Associate Interview Questions
- Cogent E Services Customer Support Executive Interview Questions
- Cogent E Services Customer Service Associate (Csa) Interview Questions
- Cogent E Services BPO Executive Interview Questions
- Cogent E Services Agent Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate (Csa) Interview Questions
- BPO Executive Interview Questions
- Agent Interview Questions
- Show more
Cogent E Services Interview Process
based on 231 interviews
Interview experience
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Cogent E Services Reviews and Ratings
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Customer Service Associate
969
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Customer Service Executive
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Customer Care Executive
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Team Lead
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Customer Support Executive
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