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First Source

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based on 4.3k Reviews

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First Source Customer Service Associate Navi Mumbai Reviews

based on 8 reviews

Updated 3 Aug, 2022

Overall Rating

4.5/5

How AmbitionBox ratings work?

Category Ratings

4.6

Skill development

4.6

Company culture

4.6

Work Satisfaction

4.6

Job Security

4.5

Salary & Benefits

4.4

Work-Life balance

4.3

Promotions/Appraisal

8 reviews found

Sort by: Popular

Customer Service Associate in Navi Mumbai

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 20 Aug 2017

Likes

Good environment

Dislikes

Career growth

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Navi Mumbai

SRD Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Sep 2018

Likes

Great environment, managers and all staff was very supportive.

Dislikes

No salary hike

Work Details

Every day was awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about First Source

View All

a quality analyst

Am I getting paid less

I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?

Got a question about First Source?

Ask anonymously on communities.

Customer Service Associate in Navi Mumbai

CSA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Aug 2018

Likes

Best working environment and culture. Support staff are amazing.. Good learning experience

Dislikes

No bad experience in first source..

Work Details

Its too exciting.. In fact one of the best group I worked for..

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

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Customer Service Associate in Navi Mumbai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 03 Aug 2022

Likes

Its very nice opportunity to improve skill and knowledge

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Navi Mumbai

Collection Department

4.0

Overall Rating

4.0

Category Ratings

Promotions/Appraisal

4.0

Skill Development

Company Culture

Work Satisfaction

Salary & Benefits

Job Security

4.0

Work-Life Balance

posted on 08 Aug 2017

Likes

Nice for Fresher's who want to start their career in bpo

Dislikes

Only third party payroll so work pressure are there

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Customer Service Associate in Navi Mumbai

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 27 Mar 2018

Likes

They are having a frank envoirnment. Wherein it feels so easy to gell up with people you don't Know.

Dislikes

Pickup and drop facility from station

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Navi Mumbai

Airtel platinum Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Jun 2019

Likes

Feel fresh to wrk good atmosphre

Dislikes

Na

Work Details

24month experince

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about First Source.

Customer Service Associate in Navi Mumbai

Calling Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 27 Dec 2019

Likes

Environment and seniors are supportive

Dislikes

No dislikes

Work Details

My job experience was good.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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First Source Customer Service Associate Reviews by Locations

First Source Navi Mumbai Reviews by Designations

First Source Customer Service Executive Navi Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 First Source reviews submitted by First Source employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if First Source is the right company for you. 49% of employees repo...Read more

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First Source Reviews >
First Source Customer Service Associate Navi Mumbai Reviews

Working Days for First Source Customer Service Associate Navi Mumbai

based on 8 reviews

Rotational Shift

49%

Monday to Saturday

38%

Other

13%

Work Timings for First Source Customer Service Associate Navi Mumbai

based on 8 reviews

Flexible timing

Strict (9am - 6pm)

88%

13%

Shift Timings for First Source Customer Service Associate Navi Mumbai

based on 8 reviews

Day shift

100%

Business Travel for First Source Customer Service Associate Navi Mumbai

based on 8 reviews

No travel

74%

Within city

13%

Within the country

13%

Employee Benefits for First Source Customer Service Associate Navi Mumbai

Office cab/shuttle

1 total response

Job/Soft skill training

2 total responses

Cafeteria

2 total responses

Retirement benefits

0 total responses

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