Firstsource Solutions Customer Service Associate Reviews

Likes

Firstsource company is a good place to work here and have to increase a skill development in the company

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Apart from salary everything is great

Dislikes

salary and growth is not here

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Break time was flexible as per our requirement or convenient. 2. On time salary and other facilities. 3. First source environment and our all team members were co-operative.

Dislikes

1. Very less leave allocated to employees. 2. Less than few minutes from 4hrs of working not considered as half day and less than 15 minutes from 8 hours not considered as full day of working.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

90% people are good, if you stay out of politics then you wouldn't hate anyone except very few people. Job security is there and company really is employee centric. No work pressure at all, at least till associate level

Dislikes

Less pay, no bonus at all and company always focuses on cost cutting one way or the other.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Worst company

Dislikes

Very worst people, No professionalism.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

If you dont know about process othes associate will help you.

Dislikes

They know process will shoutdown on november 2022 and they hired me and many others hired on july/august-2022 And they fired all employees kept on notice period of all employees.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good work envirnmoment and culture. Teammates are supportivs and the management is transaparent. Company policies are good, appraisals are fair and they give good salary and RNR every festival time.

Dislikes

There is a lot of politics and management doesn't address our issues. Salary is not decent and carrer growth is slow. There is bond 18 month before which you cannot elligible for promotion.

Work Details

The job is quite interesting! I struggle a bit in the beginning as there was no formal training session. I learn everything on the job. I got a chance to wear hats and that helped me get a taste of different roles within same team.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Benefits is FSL give RNR for best performer person in everything.

Likes

Only infrastructure is good in first source.

Dislikes

Salary is very worst. Even though an experienced employee won't get a good salary. Shifts are very worst, particularly there is a team named DENALI, very very worst team leaders and manager. They will load a heavy work pressure and mental torture to the employee's. They won't mind about shift timing, and extend the shift as they want and OT amount will not paid to the employee. They will treat an employee's like a school children. Employee has to get permission from team leader even to go for rest room....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good atmosphere

Dislikes

There is no job security

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working in this company is very good experience for me and at the end of releaving time that is resignation time they play a big game like concentration on the releaving employee will go down and one more thing this is very bad at the end every employee faced a issue that releaving letter will be given after 45 days tell me one think till we get the releaving letter what employees should do and not even confirmation mail this company doesn't have the authority. This is very bad. At end due to releaving company will get the bad impression....Read More

Dislikes

Work Details

It's excellent 😁

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.company policies are very good. Appraisals are fair and they give good salary hike and bonus every year.

Dislikes

Pc issue very huge issue and there is a loy of policies and the management doesn't address our issues . not matter that their service good or bad company not discuss service related issue with associate . nad not take customer experience for associate .

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.