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Firstsource Solutions Customer Service Executive salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.2 Lakh - ₹6 Lakhs
Salary of majority employees
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At par with the average Customer Service Executive Salary in BPO Companies for 0 - 5 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
0 - 5 years exp. (212 salaries)
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₹1.3 L/yr - ₹6 L/yr

Finance & Accounting
Customer Service Executive Salary
0 - 3 years exp. (21 salaries)
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₹1.9 L/yr - ₹4.5 L/yr

Human Resources
Customer Service Executive Salary
0 - 5 years exp. (17 salaries)
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₹1.8 L/yr - ₹4.4 L/yr

Sales & Business Development
Customer Service Executive Salary
0 - 5 years exp. (17 salaries)
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₹1.2 L/yr - ₹5 L/yr

BFSI, Investments & Trading
Customer Service Executive Salary
1 - 5 years exp. (13 salaries)
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₹1.5 L/yr - ₹4 L/yr

Last Updated: 20 Mar 2025

Companies similar to Firstsource Solutions for Customer Service Executive

Company name Avg Annual Salary Open Jobs
Logo
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₹1 L/yr - ₹6.5 L/yr

arrow icon 1% less
23 job openings
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₹1 L/yr - ₹7.8 L/yr

arrow icon 7% more
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iEnergizer Customer Service Executive Salary

0 - 4 years exp. (2.3k salaries)

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₹1 L/yr - ₹6 L/yr

arrow icon 12% more
5 job openings
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₹1 L/yr - ₹4.6 L/yr

arrow icon 24% less
1 job opening
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Foundever Customer Service Executive Salary

0 - 6 years exp. (554 salaries)

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₹1 L/yr - ₹5 L/yr

arrow icon 3% less
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TaskUs Customer Service Executive Salary

1 - 5 years exp. (282 salaries)

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₹2.4 L/yr - ₹4.8 L/yr

arrow icon 11% more
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₹1.5 L/yr - ₹4.2 L/yr

arrow icon 4% less
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HGS Customer Service Executive Salary

0 - 6 years exp. (228 salaries)

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₹1.1 L/yr - ₹4.5 L/yr

arrow icon 14% less
1 job opening
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₹1 L/yr - ₹4 L/yr

arrow icon 30% less
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WNS Customer Service Executive Salary

1 - 6 years exp. (198 salaries)

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₹1.5 L/yr - ₹7.5 L/yr

arrow icon 20% more
View all
Customer Service Executive salary at Firstsource Solutions ranges between ₹1.2 Lakh to ₹6 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 428 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Executive

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Experience wise Firstsource Solutions Customer Service Executive salaries

Last Updated: 20 Mar 2025

Experience Avg Annual Salary
Fresher  (38 salaries)

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₹1.5 L/yr - ₹4.2 L/yr
1 year  (131 salaries)

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₹1.3 L/yr - ₹5 L/yr
2 years  (114 salaries)

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₹1.5 L/yr - ₹5 L/yr
3 years  (65 salaries)

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₹1.2 L/yr - ₹5.5 L/yr
4 years  (45 salaries)

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₹1.5 L/yr - ₹6 L/yr
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Firstsource Solutions Customer Service Executive Salary and Career Growth

From

To

Customer Service Executive

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0 - 5 years exp.

Manager

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3 - 18 years exp.

Customer Service Executive

0 - 5 years exp.
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Quality Analyst

1 - 8 years exp.
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arrow icon 46% hike

Team Lead

2 - 13 years exp.
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arrow icon 31% hike

From

To

Customer Service Executive

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0 - 5 years exp.

Deputy General Manager

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9 - 21 years exp.

From

To

Customer Service Executive

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0 - 5 years exp.

Senior Quality Analyst

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3 - 9 years exp.

From

To

Customer Service Executive

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0 - 5 years exp.

Process Trainee

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9 - 9 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Firstsource Solutions

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₹0.8 L/yr - ₹5 L/yr
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₹1.5 L/yr - ₹4.5 L/yr
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₹1.25 L/yr - ₹5.5 L/yr
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₹0.8 L/yr - ₹5 L/yr
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₹1.5 L/yr - ₹4.07 L/yr
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₹2 L/yr - ₹4.8 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹0.45 L/yr - ₹3 L/yr
Sales Executive Salary
(22 salaries)
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₹1.6 L/yr - ₹3.6 L/yr

Top skills at Firstsource Solutions for Customer Service Executive

Customer Service Communication Skills international bpo voice process Non Voice Process International Voice Process bpo customer support Back Office Night Shift UK Process international process UK Shift upselling Customer Handling

Salary related reviews for Firstsource Solutions

3.3

Rated by 153 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more

Finance & Accounting Department

1.0
  •  posted on 07 May 2022

1.0
 for  Salary and Benefits

Likes

Nothing is positive in working with First Source.

Dislikes

They will not specify anything they will do, including your salary pay... I mean salary is fixed on some components but they fluctuate as per their needs. They will treat you like you are their salves. they will not increase your salary even after putting your efforts. They won't pay Overtime, even after you had done it. Environment is very narrow minded. They are incapable in terms of everything you can name of, starting from your groming till mindset (out of the box). Pathetic company i must say, i don't know how the share valued had rose for the company from 35 to 180. Bad and worst people on planet earth.

read more
  • Salary - Bad
  • +6 more

Outbound Department

3.0
  •  posted on 15 Apr 2021

2.0
 for  Salary and Benefits

Likes

Outbound process

Dislikes

When you leave job reliving letter or resignation letter copy is not provided. Officials said you get experience certificate copy directly in pdf and salary when you complete last working day then after 45 days you get experience certificate and salary.

read more
  • Salary - Poor
  • +4 more

Banking Department

4.0
  •  posted on 22 Apr 2021

3.0
 for  Salary and Benefits

Likes

Overall its good. But its miminal growth opportunity plus with a less salary. If you are a Fresher it will be beneficial for your career growth. Environment is good.

read more
  • Skill development - Excellent
  • +2 more

Dislikes

Worst Management including HR They don't bother about their employees.

  • Work satisfaction - Poor

OB_Su Department

1.0
  •  posted on 01 Apr 2020

1.0
 for  Salary and Benefits

Likes

... your leave balance. So this thing is wrong company not follow government rules. Government said salary not deducted due to COVID 19 and not fire employees.

read more

Dislikes

Career Growth and Promotion is not possible in this company due to politics of company higher authority employees.

  • Salary - Bad
  • +6 more
see more salary related reviews

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Firstsource Solutions Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Firstsource Solutions ?
The average salary of a Customer Service Executive at Firstsource Solutions in India typically ranges from ₹1.2 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Executive at Firstsource Solutions earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹5.1 Lakhs per year. Customer Service Executive Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 400+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Customer Service Executive at Firstsource Solutions in India?
The estimated take-home salary of a Customer Service Executive at Firstsource Solutions in India typically ranges from ₹22,332 to ₹23,811 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 400+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Executive at Firstsource Solutions ?
To be a Customer Service Executive at Firstsource Solutions in india, the key skills required include:

  • - Customer Service
  • - Communication Skills
  • - international bpo
  • - voice process
  • - Non Voice Process

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for Customer Service Executive in India?
Conduent ₹3.4 Lakhs to ₹5.0 Lakhs per year
iQor Global Services ₹2.3 Lakhs to ₹5.0 Lakhs per year
TELUS Digital ₹2.0 Lakhs to ₹6.6 Lakhs per year
WNS ₹1.5 Lakhs to ₹7.5 Lakhs per year
iEnergizer ₹1.0 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Customer Service Executive in companies similar to Firstsource Solutions in India?
The salary of a Customer Service Executive at companies similar to Firstsource Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

R1 RCM ₹2.6 Lakhs to ₹4.4 Lakhs per year
TaskUs ₹2.4 Lakhs to ₹4.8 Lakhs per year
Omega Healthcare ₹2.0 Lakhs to ₹4.0 Lakhs per year
Alorica ₹2.1 Lakhs to ₹4.3 Lakhs per year
VXI Global Solutions ₹3.1 Lakhs to ₹3.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Executive at Firstsource Solutions in India?
The salary growth for a Customer Service Executive at Firstsource Solutions depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
Fresher ₹1.5 Lakhs to ₹4.2 Lakhs per year
1 year ₹1.3 Lakhs to ₹5.0 Lakhs per year
2 years ₹1.5 Lakhs to ₹5.0 Lakhs per year
3 years ₹1.2 Lakhs to ₹5.5 Lakhs per year
and so on.

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Firstsource Solutions Customer Service Executive salary in India ranges between ₹1.2 Lakh to ₹6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 428 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.