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Firstsource Solutions Customer Support Associate salaries in India (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1.2 Lakh - ₹5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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9% less than the average Customer Support Associate Salary in BPO Companies for 0 - 5 years of experience

Interested in this particular role? 16 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Support Associate Salary
0 - 5 years exp. (128 salaries)
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₹1.5 L/yr - ₹5 L/yr

Finance & Accounting
Customer Support Associate Salary
0 - 4 years exp. (13 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Healthcare & Life Sciences
Customer Support Associate Salary
0 - 5 years exp. (11 salaries)
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₹1.9 L/yr - ₹3 L/yr

Engineering - Software & QA
Customer Support Associate Salary
0 - 5 years exp. (9 salaries)
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₹1.2 L/yr - ₹3.1 L/yr

Human Resources
Customer Support Associate Salary
0 - 3 years exp. (7 salaries)
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₹1.8 L/yr - ₹3 L/yr

Last Updated: 29 Mar 2025

Companies similar to Firstsource Solutions for Customer Support Associate

Company name Avg Annual Salary Open Jobs
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₹1.1 L/yr - ₹5 L/yr

arrow icon 9% more
5 job openings
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₹1.4 L/yr - ₹5.5 L/yr

arrow icon 17% more
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₹1.2 L/yr - ₹4.7 L/yr

arrow icon 3% less
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iEnergizer Customer Support Associate Salary

0 - 5 years exp. (112 salaries)

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₹1.8 L/yr - ₹5 L/yr

arrow icon 24% more
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Foundever Customer Support Associate Salary

0 - 3 years exp. (61 salaries)

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₹1.8 L/yr - ₹4.5 L/yr

arrow icon 12% more
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IntouchCX Customer Support Associate Salary

0 - 4 years exp. (51 salaries)

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₹1.7 L/yr - ₹5.5 L/yr

arrow icon 34% more
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TaskUs Customer Support Associate Salary

0 - 4 years exp. (32 salaries)

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₹2.5 L/yr - ₹4.2 L/yr

arrow icon 23% more
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₹1.2 L/yr - ₹3 L/yr

arrow icon 15% less
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WNS Customer Support Associate Salary

1 - 4 years exp. (22 salaries)

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₹1 L/yr - ₹6 L/yr

arrow icon 27% more
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₹1.3 L/yr - ₹4.6 L/yr

arrow icon 14% less
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TTEC India Customer Support Associate Salary

1 - 4 years exp. (16 salaries)

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₹2.6 L/yr - ₹4 L/yr

arrow icon 16% more
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Alorica Customer Support Associate Salary

0 - 2 years exp. (13 salaries)

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₹2.8 L/yr - ₹4 L/yr

arrow icon 24% more
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HGS Customer Support Associate Salary

1 - 2 years exp. (11 salaries)

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₹1.8 L/yr - ₹4.2 L/yr

arrow icon 57% more
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₹2.5 L/yr - ₹3.1 L/yr

arrow icon 1% more
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₹2.5 L/yr - ₹3.2 L/yr

arrow icon 3% more
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₹0.6 L/yr - ₹2.8 L/yr

arrow icon 41% less
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₹3 L/yr - ₹5.5 L/yr

arrow icon 37% more
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Conduent Customer Support Associate Salary

1 - 5 years exp. (4 salaries)

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₹2.4 L/yr - ₹3.8 L/yr

arrow icon 18% more
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₹2.5 L/yr - ₹3.6 L/yr

arrow icon 10% more
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₹1.5 L/yr - ₹3.8 L/yr

arrow icon 8% less
Customer Support Associate salary at Firstsource Solutions ranges between ₹1.2 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 224 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Support Associate

1w ago
₹2 Lakhs
2 years exp.
1w ago
₹2.7 Lakhs
5 months exp.
2w ago
₹2.2 Lakhs
1 year exp.
2w ago
₹2 Lakhs
5 months exp.
2w ago
₹2.5 Lakhs
1 year exp.
3w ago
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1 year exp.
1mo ago
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1 year exp.
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2 years exp.
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2 years exp.
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1 year exp.

Experience wise Firstsource Solutions Customer Support Associate salaries

Last Updated: 29 Mar 2025

Experience Avg Annual Salary
Fresher  (31 salaries)

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₹1.6 L/yr - ₹3.5 L/yr
1 year  (106 salaries)

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₹1.2 L/yr - ₹4.2 L/yr
2 years  (47 salaries)

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₹1.2 L/yr - ₹3.5 L/yr
3 years  (19 salaries)

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₹1.8 L/yr - ₹3.9 L/yr
4 years  (12 salaries)

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₹2 L/yr - ₹5 L/yr
View all

Similar Designation salaries in Firstsource Solutions

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₹0.8 L/yr - ₹5 L/yr
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₹1.5 L/yr - ₹4.8 L/yr
Senior Associate Salary
(940 salaries)
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₹1 L/yr - ₹7.71 L/yr
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₹0.8 L/yr - ₹5 L/yr
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₹1.5 L/yr - ₹4.07 L/yr
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₹1.2 L/yr - ₹6 L/yr
Process Associate Salary
(303 salaries)
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₹1.25 L/yr - ₹6 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr
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₹2 L/yr - ₹4.8 L/yr
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₹2.1 L/yr - ₹3.36 L/yr

Top skills at Firstsource Solutions for Customer Support Associate

Communication Skills International Voice Process international bpo Non Voice Process International BPO International Non Voice US Healthcare Typing Skills Communication Skills Healthcare BPO customer support BPO Non Voice Medical Billing Voice Process voice support

Salary related reviews for Firstsource Solutions

3.2

Rated by 70 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 07 Aug 2023

2.0
 for  Salary and Benefits

Likes

Pretty good company if you are a fresher and need to kickstart your career. Depending on the process you work for, donet expect much in terms of salary (unless you're in a sales process). Othere than that, good work environment. If the salary was upto the mark, would be an overall good place to work.

read more
  • Skill development - Good
  • +2 more

Dislikes

Salary (not industry standard) Salary Increments (not good)

  • Salary - Poor

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Jun 2022

2.0
 for  Salary and Benefits

Likes

Discuss a positive aspect of your previous role. ... Talk about tasks and situations when highlighting your dislikes. ... Acknowledge the status of your job situation. ... Discuss your qualifications for the job.

read more
  • Job security - Good

Dislikes

...tion. The biggest problem with any relationship is lack of communication. ... Unfair Pay. It's hard to find an employee who thinks they make too much money.

read more
  • Salary - Poor
  • +3 more

Content, Editorial & Journalism Department

3.0
  •  posted on 19 Apr 2022

3.0
 for  Salary and Benefits

Likes

The assistant managers were really helpful in any situation. They were always there for any assistance required.

  • Skill development - Good
  • +1 more

Dislikes

...t won't be able to pay for the headcount. There was no prior intimation or such. They promised only a month's salary as compensation. But it has been 50 days since my last working day but haven't received the F&F. No proper response from HR team or farewell team as well. The management is pathetic in solving associate's problem. I'm not at all happy.

read more
  • Job security - Bad
  • +3 more

Finance & Accounting Department

3.0
  •  posted on 23 Mar 2018

2.0
 for  Salary and Benefits

Likes

One thing is good about firstsource is it provides Job security. It's good company for Freshers to start their career. It's also having good work environment.

read more
  • Job security - Good

Dislikes

The major issue I guess is compensation and benefits. I find that no scope for learning and growing with company, company does not provide personal development training and knowledge improving training.

read more
  • Salary - Poor
  • +2 more
see more salary related reviews

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Firstsource Solutions Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Firstsource Solutions ?
The average salary of a Customer Support Associate at Firstsource Solutions in India typically ranges from ₹1.2 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Support Associate at Firstsource Solutions earn more than ₹3.1 Lakhs per year, and the top 1% earn over ₹4.4 Lakhs per year. Customer Support Associate Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 200+ Firstsource Solutions employees in India.
What is the estimated take home salary of a Customer Support Associate at Firstsource Solutions in India?
The estimated take-home salary of a Customer Support Associate at Firstsource Solutions in India typically ranges from ₹18,451 to ₹20,137 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 200+ salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Support Associate at Firstsource Solutions ?
To be a Customer Support Associate at Firstsource Solutions in india, the key skills required include:

  • - Communication Skills
  • - International Voice Process
  • - international bpo
  • - Non Voice Process
  • - International BPO

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Firstsource Solutions for Customer Support Associate in India?
HGS ₹1.8 Lakhs to ₹4.2 Lakhs per year
iQor Global Services ₹3.0 Lakhs to ₹5.5 Lakhs per year
IntouchCX ₹1.7 Lakhs to ₹5.5 Lakhs per year
WNS ₹1.0 Lakhs to ₹6.0 Lakhs per year
iEnergizer ₹1.8 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Firstsource Solutions, depending on the role and experience level.
What is the salary of a Customer Support Associate in companies similar to Firstsource Solutions in India?
The salary of a Customer Support Associate at companies similar to Firstsource Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Alorica ₹2.8 Lakhs to ₹4.0 Lakhs per year
TaskUs ₹2.5 Lakhs to ₹4.2 Lakhs per year
Conduent ₹2.4 Lakhs to ₹3.8 Lakhs per year
Concentrix Corporation ₹1.4 Lakhs to ₹5.5 Lakhs per year
TTEC India ₹2.6 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Support Associate at Firstsource Solutions in India?
The salary growth for a Customer Support Associate at Firstsource Solutions depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
Fresher ₹1.6 Lakhs to ₹3.5 Lakhs per year
1 year ₹1.2 Lakhs to ₹4.2 Lakhs per year
2 years ₹1.2 Lakhs to ₹3.5 Lakhs per year
3 years ₹1.8 Lakhs to ₹3.9 Lakhs per year
and so on.

Tell us how to improve this page.

Firstsource Solutions Customer Support Associate salary in India ranges between ₹1.2 Lakh to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 224 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.