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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Customer Support Associate Reviews

Updated 8 Mar, 2025
Overall Rating
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3.6/5
based on 66 reviews

Rating distribution

Category Ratings

3.6

Job security

3.3

Work satisfaction

3.2

Company culture

3.2

Skill development

3.1

Salary

3.0

Work-life balance

2.5

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

42% employees reported

Flexible timing

Flexible timing

56% employees reported

No travel

No travel

62% employees reported

View more detailed insights

Gender based rating

3.8
female

Rated by Women

20 reviews

3.5
male

Rated by Men

45 reviews

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Top Mentions in Firstsource Solutions Customer Support Associate Reviews
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66 reviews found

Sort by: Popular

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Read Firstsource Solutions Customer Support Associate Reviews based on locations

4.1
 Bangalore / Bengaluru

 (20)

3.9
 Chennai

 (13)

2.3
 Mumbai

 (7)

4.0
 Hyderabad / Secunderabad

 (4)

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

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People also ask about Firstsource Solutions's Customer Support Associates

Is Firstsource Solutions a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 66 employee reviews, it's clear that most customer support associates have an average experience working at Firstsource Solutions. Job security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does Firstsource Solutions pay their Customer Support Associates well?
According to AmbitionBox reviews, Firstsource Solutions customer support associates rate their salary and benefits at 3.1 out of 5, based on 66 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's customer support associates salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for customer support associates, click here .
How is the work culture at Firstsource Solutions for Customer Support Associates?
Work culture at Firstsource Solutions for customer support associates is rated 3.2 out of 5 by 66 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Firstsource Solutions for Customer Support Associates?
Based on 66 reviews on AmbitionBox, Firstsource Solutions's customer support associates rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions for customer support associates, click here .

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 66 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 42% of employees reported the working days at Firstsource Solutions as Monday to Friday. 56% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Firstsource Solutions Office Photos
+12
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Firstsource Solutions Customer Support Associate Salary
based on 221 salaries
₹1 L/yr - ₹5 L/yr
7% less than the average Customer Support Associate Salary in India
View more details
Employee Benefits for Firstsource Solutions Customer Support Associate
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
+2 more benefits
Compare Firstsource Solutions with

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