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Filter reviews by Firstsource Solutions Customer Support Associate Reviews
Overall Rating
based on 69
reviews
What employees say about Firstsource Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
91% employees reported
Rotational Shift
42% employees reported
Flexible timing
55% employees reported
No travel
62% employees reported
View more detailed insights
Gender based rating
Rated by Women
22 reviews
Rated by Men
46 reviews
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in Firstsource Solutions Customer Support Associate Reviews
69 reviews found
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People also ask about Firstsource Solutions's Customer Support Associates
Is Firstsource Solutions a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 69 employee reviews, it's clear that most customer support associates have an average experience working at Firstsource Solutions.
Job security holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.7.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does Firstsource Solutions pay their Customer Support Associates well?
According to AmbitionBox reviews, Firstsource Solutions customer support associates rate their salary and benefits at 3.2 out of 5, based on 69 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's customer support associates salaries
here
and to read reviews specifically about salary and benefits at Firstsource Solutions for customer support associates,
click here
.
How is the work culture at Firstsource Solutions for Customer Support Associates?
Work culture at Firstsource Solutions for customer support associates is rated 3.3 out of 5 by 69 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Firstsource Solutions for Customer Support Associates?
Based on 69 reviews on AmbitionBox, Firstsource Solutions's customer support associates rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions for customer support associates,
click here
.
Is work from home available to Customer Support Associates at Firstsource Solutions?
According to 11 AmbitionBox reviews, Firstsource Solutions does not currently offer any work-from-home options to customer support associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
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6%
less
than the average Customer Support Associate Salary in India
View more details
Office cab/shuttle
2 total
responses
International/On-site exposure
1 total
response
Free meal
1 total
response
Health insurance
3 total
responses
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