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Career Advice
2w (edited)
an associate technical leader
Toxic Work Environment
Hi Everyone.
I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?
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Customer Support Associate Jobs at Firstsource Solutions
People also ask about Firstsource Solutions's Customer Support Associates
Is Firstsource Solutions a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 60 employee reviews, it's clear that most customer support associates have an average experience working at Firstsource Solutions. Job Security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does Firstsource Solutions pay their Customer Support Associates well?
According to AmbitionBox reviews, Firstsource Solutions customer support associates rate their salary and benefits at 3.0 out of 5, based on 60 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's customer support associates salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for customer support associates, click here.
How is the work culture at Firstsource Solutions for Customer Support Associates?
Work culture at Firstsource Solutions for customer support associates is rated 3.3 out of 5 by 60 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Firstsource Solutions for customer support associates, click here.
How is the job security at Firstsource Solutions for Customer Support Associates?
Based on 60 reviews on AmbitionBox, Firstsource Solutions's customer support associates rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Firstsource Solutions for customer support associates, click here.
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Gender Based Ratings for Firstsource Solutions Customer Support Associate
based on 59 reviews
Rated by 17
Women
Rated by 42
Men
Working Days for Firstsource Solutions Customer Support Associate
based on 60 reviews
Monday to Friday
43%
Rotational Shift
38%
Monday to Saturday
15%
Other
4%
Work Timings for Firstsource Solutions Customer Support Associate
based on 60 reviews
Flexible timing
Strict (9am - 6pm)
Strict (8am - 6pm)
59%
10%
5%
26% employees reported other strict timings
Shift Timings for Firstsource Solutions Customer Support Associate
based on 60 reviews
Day shift
Night shift
62%
38%
Business Travel for Firstsource Solutions Customer Support Associate
based on 60 reviews
No travel
69%
Within city
31%
10%
less
than the average Customer Support Associate Salary in India
View more details
Office cab/shuttle
2 total
responses
International/On-site exposure
1 total
response
Free meal
1 total
response
Health insurance
3 total
responses
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