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7 Firstsource Solutions Customer Support Associate Jobs

Customer Support Associate - Voice/Non-Voice (MEGA WALK-IN DRIVE)

0-5 years

₹ 2.5 - 4L/yr

Bangalore / Bengaluru

200 vacancies

Customer Support Associate - Voice/Non-Voice (MEGA WALK-IN DRIVE)

Firstsource Solutions

posted 4d ago

Job Role Insights

Flexible timing

Job Description

GRAB THIS OPPORTUNITY!!!


ABOUT FIRSTSOURCE


Firstsource is hiring Customer Service Associates for Voice and Non-Voice, who are ready to make a positive impact in a fast-paced, professional environment. This role is based at our Bengaluru office and includes a competitive salary, benefits, and a convenient cab facility.


Key Responsibilities:


  • Handle inbound and outbound calls for customer service.
  • Assist customers with payment queries, account issues, broadband issues and support resolutions.
  • Maintain high standards of customer service by providing prompt, efficient, and accurate assistance.

Salary: 2.5 LPA to 4LPA (with cab facility)

Qualifications:

  • Prior experience in the customer service is preferred but not required.
  • Freshers or candidates with relevant experience are encouraged to apply.
  • Excellent communication skills and a customer-first approach.
  • Ability to work under pressure and meet deadlines.

Perks and Benefits:

  • Cab facility provided for shift timings.
  • Opportunity to grow within the Customer Success, Service, and Operations department.
  • Incentives upto Rs. 15K (Per Month)

Additional Details:

  • Walk-in interviews: Candidates can walk in with an updated resume mentioning HR Lakshay.
  • Contact Detail: 9148279758

For Walk-In Interviews: (11AM TO 2PM)


Location: Dragonfly, 3rd Floor, Brigade Tech Gardens, Kundalahalli,

Brookefields Green Avenue, Kundalahalli,

ITPL Main Rd, Phase 2, Brookefield,

Bengaluru, Karnataka 560037





Employment Type: Full Time, Permanent

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What Customer Support Associate at Firstsource Solutions are saying

3.6
 Rating based on 62 Customer Support Associate reviews

Likes

Nothing to be liked..First bgv takes 5-6, months..3Rd grade Hr Alisha Shaikh..Who never responds and never updates on joining formalities.. Only offer letter gets issues month by month bt no joining.. Actual joining never happens..On the spot decided batch of joining gets cancelled for that also is not informed or updated from Hr.Nex..Read More

    Dislikes

    Ol.. Only frustration piles up.. Not worth the name..Small company are much better than this

    • Salary - Bad
      +6 more
    Read 62 Customer Support Associate reviews

    Customer Support Associate salary at Firstsource Solutions

    reported by 212 employees
    ₹1.1 L/yr - ₹4.2 L/yr
    9% less than the average Customer Support Associate Salary in India
    View more details

    What Firstsource Solutions employees are saying about work life

    based on 4.4k employees
    61%
    53%
    64%
    53%
    Flexible timing
    Monday to Friday
    No travel
    Night Shift
    View more insights

    Firstsource Solutions Benefits

    Submitted by Company
    Job Training
    Soft Skill Training
    Cafeteria
    Free Transport
    Submitted by Employees
    Job Training
    Cafeteria
    Free Transport
    Soft Skill Training
    Work From Home
    Health Insurance +6 more
    View more benefits

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