Customer Support Associate - Voice/Non-Voice (MEGA WALK-IN DRIVE)

Job description

GRAB THIS OPPORTUNITY!!!

ABOUT FIRSTSOURCE

Firstsource is hiring Customer Service Associates for Voice and Non-Voice, who are ready to make a positive impact in a fast-paced, professional environment. This role is based at our Bengaluru office and includes a competitive salary, benefits, and a convenient cab facility.

Key Responsibilities:

• Handle inbound and outbound calls for customer service.
• Assist customers with payment queries, account issues, broadband issues and support resolutions.
• Maintain high standards of customer service by providing prompt, efficient, and accurate assistance.

Salary: 2.5 LPA to 4LPA (with cab facility)

Qualifications:

• Prior experience in the customer service is preferred but not required.
• Freshers or candidates with relevant experience are encouraged to apply.
• Excellent communication skills and a customer-first approach.
• Ability to work under pressure and meet deadlines.

Perks and Benefits:

• Cab facility provided for shift timings.
• Opportunity to grow within the Customer Success, Service, and Operations department.
• Incentives upto Rs. 15K (Per Month)

Additional Details:

• Walk-in interviews: Candidates can walk in with an updated resume mentioning HR Lakshay.
• Contact Email: Lakshay.Sulkhlen@firstsource.com
• Contact Detail: 9148279758

NOTE: No B.E/B.Tech Freshers are eligible to apply

For Walk-In Interviews: (11:30AM TO 2PM) {Starting from 02-12-24}

Location: Dragonfly, 3rd Floor, Brigade Tech Gardens, Kundalahalli,

Brookefields Green Avenue, Kundalahalli,

ITPL Main Rd, Phase 2, Brookefield,

Bengaluru, Karnataka 560037