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TCS
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Filter reviews by TCS Customer Support Associate Reviews
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What employees say about TCS?
Insights from employee reviews on AmbitionBox
Workplace insights
Flexible timing
50% employees reported
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Gender based rating
Rated by Women
3 reviews
Rated by Men
2 reviews
Jobseekers also viewed
5 reviews found
Customer Support Associate in Mumbai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not satisfied
- Job security - Excellent
Dislikes
Not satisfied with the job
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Associate in Singapore
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes, I like working in TCS its a corporate culture and friendly atmosphere.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Its friendly and helping nature from all the TCS staff.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
What people are saying about TCS
Customer Support Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Was mostly working from home, hence have nothing much to say. But my experience was really good.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not that I can think of.
Customer Support Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning extra skills. Friendly environment.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Associate in Hyderabad / Secunderabad
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes Tcs is a good company we joined in Tcs through cunsultency .. At the time of covid-19 they removed us.. Still we unemployee of this critical situation.
Dislikes
Salary is very less comparing With direct company employees and cunsultency employees
- Salary - Poor
- Job security - Poor
Work Details
I worked under ITC project.. As customer support team..
Work days: Monday to Saturday (Strict Timings)
Similar Designation Reviews
Process Associate in Chennai
Full Time
Other Consulting Department
Overall Rating
Category Ratings
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Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Company culture,value, work environment. I admire my company's commitment to social responsibility and its dedication to making a positive impact on the community.
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
A lack of opportunities for professional growth and development
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Process Associate in Vadodara
Full Time
Outsourcing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work place environment was very positive I had enjoyed working in Tata Consultancy Services.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I would like to again join Tata Consultancy Services but as per my knowledge they will not be hiring again their old employees once they have resigned that only one thing is making me upset.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Mumbai
Full Time
Port & Maritime Operations Department
Overall Rating
Category Ratings
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Skill development
Job security
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Company culture
Work-life balance
Likes
Best place to experience person, if you not want work in pressure than this company is your type.
- Job security - Excellent
Dislikes
Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss
- Salary - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Hyderabad / Secunderabad
Full Time
General Insurance Department
Overall Rating
Category Ratings
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Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Working with TCS is great experience but the project to which I have worked the managers are too toxic. They won't give respect to other health, they force the associates to report to office even on sick leave.
- Skill development - Excellent
- Job security - Excellent
Dislikes
Mangers toxic nature. Least respect to the associates. Iam not telling that every manager is like that in TCS but my projects managers are like that.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Analyst in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only safety
Dislikes
Very bad managment Very worst working culture no difference between colleges and office managment arrange the seating not to talk to other person ect ect.... No improvement Job security is only for on paper otherwise managment indirectly force to resignation Skill development, learning and domain switch all things tcs have only for eye wash no usess on it
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Process Associate in Mumbai
Full Time
Shipping Deck Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
I admire TCS for its global reputation, innovative use of technology, strong ethical values, and excellent career growth opportunities in a diverse and inclusive work environment.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
While TCS is a great organization, processes can sometimes feel slow due to its large scale, but this also ensures stability and consistency.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Kolkata
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work environment, career growth opportunities, and work-life balance:
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Kolkata
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good with positive work culture. Benefits and allowance are good.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Reward & recognition are comparatively on the lower side, may be subject to a project based. Band promotion after a certain level is very rare.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Kolkata
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Mumbai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as such
Dislikes
Ask you to extend working hours Unmarried staff have to complete task assigned of married staff Restructured for married staff where as unmarried staff gain nothing. Work environment for unmarried staff is toxic and unprofessional They will come up with impractical scenario and create task across it and assign to unmarried staff towork due to which task remain incomplete and show that unmarried staff are not productive...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Other TCS Reviews
Python Software Developer in Kolkata
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Based on projects opinion may vary. In my opinion it is a good company with job security and if you stay long term you will have opportunity to visit onsite
- Job security - Excellent
- Work-life balance - Good
Dislikes
Tcs has many support projects if someone new enters tcs he will be given support project based on project requirement. If you want to change project you have to explain everything and even then you may not be given development project. Depends on project they may release you or hold you. Also since tcs has job security people are somewhat relaxed than other companies employee which result in them not developing skill overtime....Read More
- Promotions - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
AWS Data Engineer in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
-Best part is tcs provide Multiple learning platform to upscale yourself. -work culture is nice but majorly depend on projects and managers.
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
-No office facilities not even Good coffee machines and even not paper cups.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Stack Software Developer in Nagpur
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good culture and safe work environment (especially for females). Job Security and less stress and good work-life balance.
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Below average pay, little to no increment, less skill development, 3 months long notice period
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Business Analyst in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible working hours, reimbursement process is good, HR policies are good, health insurance, job security
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Comparatively less hike in salary
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
SQL and PL SQL Developer in Noida
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
TCS has very good work culture with very supportive colleagues, seniors, upper management, client and HR. I have experienced very good work life balance here with focus on effective and on time work delivery. Also job security is a prominent point here.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
On time appraisal, salary increment are not satisfactory.
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Product Manager in Lucknow (working remotely)
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Biggest plus is the job security and work life balance.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary structure and promotion policy need to revisited and rectified as per market standards.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
IT Analyst C2 in Pune
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Job security - Good
Dislikes
No work life balance. Compulsory work from office. Toxic environment. RMG team is not good, worst policies. They do not have day care for Children's and no wfh allowed if your child is 1yr old. They allow 6 months maternity leave and 6 months wfh post maternity leave. And if you are on bench you should visit office daily.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate Consultant in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job Security, specially for who don't have any niech technical skill and don't want to explore out side word because they don't even want to work.
- Skill development - Good
- Job security - Excellent
Dislikes
Less than 40% variable always Low Appraisals No promotion Full politics, every one will introduce him/her self like I have xx years in TCS, overall experience won't matter compared to TCS experience after joining.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Bps Trainee in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working at tcs overall the best experience. I'm eager to learn new skills and take on new challenges, and I see this role as a perfect fit for my career goals.
- Job security - Good
- Company culture - Excellent
Dislikes
- Skill development - Bad
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate Consultant Team Lead in Kolkata
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People are helpful. Less stressful. Health insurance benefits are good.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Rewarding is minimal. Opportunities are not much for growth or onshore. Promotions and good ratingd are reserved for the old folks
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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TCS Reviews by Designations
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- TCS IT Analyst Reviews
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- Show more
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AmbitionBox has 5 TCS reviews submitted by TCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TCS is the right company for you. 50% employees reported the work timin...gs at TCS as Flexible timing. Read more- Home >
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